Guusto Pricing, Features, Reviews & Comparison of Alternatives

Guusto

Real-Time Employee Recognition Platform

4.92/5 (61 reviews)

Guusto overview

What is Guusto?

Simple. Impactful. Free.

Guusto enables firms to run impactful recognition programs, and make employee appreciation a culture. Our mission is to empower HR leaders with the tools they need to recognize their people consistently and in real-time, as well as run modern milestones and service awards programs.

A great way to keep employees engaged in recognition is to run a peer-to-peer recognition program using Guusto's Nomination Box. This allows your people to recognize and celebrate their colleague’s contributions, and compete on a Nominations Leaderboard (which can be used by management for rewards). As the administrator, you can also display a Recent Activity Feed on a TV, so members can view their as well as other team member's Gifts and Nominations.

We understand that recognition isn't easy, and investing in expensive software doesn't always show that expected ROI. That's why Guusto does not bind you to a contract, charge any setup or service fees, and we do not mark up any rewards- instead we charge the merchants (so every $ you spend, actually makes it to your employees).
guusto.com

Pricing

Starting from
$3/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Guusto screenshot: Guusto buying gifts screenshotGuusto - Digital Gifting Platform - Explainer VideoGuusto screenshot: Guusto managing gifts screenshotGuusto screenshot: Guusto account fundsGuusto screenshot: Guusto gift preview

Guusto reviews

Excellent
56

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.7
  4.9
  4.9
Anonymous

No more plastic cards, gifts are redeemable at any partner venue

Used occasionally for 2+ years
Reviewed 2019-10-01
Review Source: Capterra

Pros
My company uses Guusto to recognize employees for their great performance. It's really to receive little gift cards whenever I go the extra mile and deliver results. It makes me feel like the effort is appreciated. And I love that Guusto gifts provide flexibility and I get to choose where to redeem it! So much better than plastic cards!

Cons
Would be nice if it was available outside US and Canada as well. :)

Response from Guusto


Thank you for taking the time to share a review! We're glad to hear you're liking your company's Guusto program as a gift recipient. We recently added Prepaid Mastercards as a redemption option, which can be used in 160+ countries! Have your program administrator reach out to our customer success team so we can help them get it added to your company's program. Muucho Guusto :)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Christel Buisson

We love Guusto... we really do!

Used occasionally for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

The only thing I have to add is that I cannot get the Gusto cards out fast enough! Alot of our employees are constantly on the look-out for them. They really enjoy the options, regardless of where they live.

Pros
Very easy to learn how to use. Intuitive. The flexibility and options the software gives us. The ability to track redemptions. We hand out rewards for years of service, recognition between peers, event contests (Halloween, Christmas, etc.) and for welcoming additions to our employees' families. I love the fact that I can pre-build and save "reason" templates and corresponding personalized messages; makes it that much easier and quick to hand out.

Cons
I really can't think of anything for the moment.

Response from Guusto


Hi Christel, thank you for the amazing review! We're so glad to hear Guusto has made recognition a breeze for you, and that your people love Guusto gift cards- it's why we do what we do. Our success team is always happy to help, feel free to reach out at any time! Muucho Guusto :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lindsay Melvin

Quick and Easy

Used weekly for 6-12 months
Reviewed 2020-01-20
Review Source: Capterra

I loved the ability to provide a surprise and delight to our staff, gift them the option of a reward that is useful to them and the ability to reward them immediately from my computer without having to run around getting gift cards. The staff love the online option/app - only a few have preferred the paper option. And i like being able to send a personal note or picture along with the reward.

Pros
So much easier than constantly purchasing gift cards.Staff are all on board with using. Love bign able to send little notes and images with the message. Easy to track and manage gifts. And love that we are helping out a good cause at the same time!

Cons
Only one issue with redemption so far thorough the merchant's website for a short period of time.

Response from Guusto


Hi Lindsay, thank you so much for leaving us a review! We're so glad to hear recognition is now easier for you, and that your people love Guusto and the flexible redemption options. We're always working to improve - ensuring a more seamless redemption experience is on our priority list. Feel free to reach out to our support team if you have any questions, and we'd be more than happy to help. Muucho Guusto! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dawn Roe Millard

Guusto makes on-the-spot recognition easy!

Used daily for less than 6 months
Reviewed 2019-12-20
Review Source: Capterra

Pros
This enables our managers to recognize people on the spot with gifts that they want. We can track and see the awards being made. Roll out was painless. Once you understand how it works, it is very easy to use as a manager awarding gifts. Empowers managers to add more funds to their accounts if they wish to do so.

Cons
The reporting capability could be improved to make it easier for us to take a standard report and share it across the leadership/management team. There are reports available and a dashboard with metrics, but I want to see common themes and statements. Or, would be nice to publish it to the whole organization so that they don't have to log in to see everyone's Guusto awards.

Response from Guusto


Hi Dawn, thank you so much for leaving us a review! It's great to hear that Guusto has made real-time recognition easy and impactful for you. We're so glad onboarding was a breeze :) As for the reporting feature, you can always export the Gift Report into an excel file that you can share with your team! Feel free to contact our support team and they'd be happy to help you find these reports. Muucho Guusto!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joyce Fung

Review

Used monthly for 6-12 months
Reviewed 2019-10-18
Review Source: Capterra

Overall, it was good but still trying to push for change in culture and as well as keeping up with administrative tasks (i.e. updating teams etc)

Pros
* the user interface is easy for employees to use. * Quick access * Flexibility in gift cards

Cons
* Requires more customization for organization * No ability to add an attachment (i.e. Form) * ability to integrate with HRIS system (Workday)

Response from Guusto


Hi Joyce, thank you for leaving us a review. It's great to hear that you find Guusto easy to use, and that you have been able to take advantage of our variety of merchant options! In case you haven't seen it, we recently released a branding feature that allows you to customize the platform with your colours and logo - to get the look and feel of your company brand. Also, you can attach PDFs to any gift on the Delivery step. Finally, in order to keep Guusto a free platform, we provide a smart upload tool instead of HRIS integrations. We will be launching HRIS integrations as a premium feature in the new year- stay tuned for updates! Muucho Guusto :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Guusto pricing

Starting from
$3/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Guusto is available for free with limited benefits. The Premium plan starts at $3 per team member per month for additional features, and the Preferred plan comes with custom pricing options for companies with larger gifting budgets.

Guusto features

API
Activity Tracking
Customizable Reporting
Employee Database
Employee Management
Employee Self Service
Performance Management
Real Time Reporting
Reporting & Statistics

Activity Dashboard (382 other apps)
Applicant Tracking (292 other apps)
Automatic Notifications (361 other apps)
Customizable Branding (283 other apps)
Data Import/Export (266 other apps)
Employee Onboarding (230 other apps)
Employee Portal (239 other apps)
Recruitment Management (240 other apps)
Reminders (249 other apps)
Self Service Portal (266 other apps)
Third Party Integration (299 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Guusto

Key features of Guusto

  • Gift Card Management
  • Goals
  • Loyalty Cards
  • Manager-to-Peer Recognition
  • Member Portal
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Recognition Tracking
  • Rewards Catalog
  • Social Recognition
  • eCards
View All Features

Benefits

1) Instant Delivery- Send OR Schedule 1-1000 Gifts in seconds
2) Give your people what they value- Flexible Redemption options for 60,000+ partner merchant locations
3) No Markups, Activation or Shipping Fees- we charge merchants, so every $ you spend actually makes it to your employees (saves 40-50% vs online catalogs)
4) Cost Savings Tool- account credited back if gifts aren't claimed in period (can be set by sender, saves 15-20%)
5) Custom Branding- get the look and feel of your brand on Gifts and Nominations sent
6) Track Expenses easily- Get quick and easy access to gift spending and taxable benefits reports