getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Guusto Logo

Employee recognition software and rewards platform

visit website

Table of Contents

Guusto - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Guusto overview

Based on 3379 verified user reviews

What is Guusto?

Guusto is an employee recognition solution with key features that include employee reward programs, a rewards catalog, manager-to-employee recognition, eCards, recognition tracking, peer-to-peer recognition, and more.

Who uses Guusto?

Reviews for Guusto come from a wide variety of industries, including insurance (13% of reviewers), financial services (9%), and hospital & health care (6%). The most frequent use case for Guusto cited by reviewers is employee recognition (91% of reviewers).

What do users say about Guusto pricing?

Most reviewers indicate that Guusto offers good value for money, appreciating its transparent pricing, affordability, and minimal fees. However, some reviewers feel the initial funding requirement is high and minimum purchase amounts can frustrate smaller budgets.

Starting price

4per user /
per month
view pricing plans
try for free

Pros & Cons

Flexibility

Simplicity

Recognition

Authentication

Protection

Guusto’s user interface

Ease of use rating:

Guusto pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(187)
5(3,190)

What do users say about Guusto?

Users say Guusto makes employee recognition and gifting easy, offering a wide selection of digital gift cards and merchants that recipients can redeem flexibly. They appreciate the platform’s user-friendly interface, simple redemption process, and ability to personalize rewards, which helps boost morale and engagement across remote and hybrid teams. They find customer support responsive and value the reporting features for tracking rewards and funds.

Some mention occasional navigation challenges, limited merchant options in certain regions, and minor fees for funding accounts. They note that more customization and expanded vendor choices would improve the experience, but overall, they find Guusto effective for recognition.

Select to learn more


Who uses Guusto?

Based on 3,379 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Financial Services
Hospital & Health Care
Information Technology and Services
Others

Use cases

Employee Recognition
Customer Loyalty
Customer Engagement
Human Resource Apps
Human Capital Management

Guusto's key features

GetApp's analysis of 744 verified user reviews collected between July 2021 and January 2025 identifies Guusto's most critical features and summarizes user sentiment about those features.

Employee reward programs

Reviewers appreciate Guusto's Employee Reward Programs for their flexibility and personalization. They report that employees can choose from various gift cards, experiences, or charitable donations, which caters to different preferences. Users find it valuable for recognizing and motivating employees, as it allows for combining gift cards and selecting from a wide range of merchants. They also highlight its ease of use and the positive impact on employee morale and engagement. Of the 329 Guusto users who gave detailed accounts of their use of Employee Reward Programs, 98% rated this feature as important or highly important.

See related user reviews

“Employees can choose from various gift cards, experiences, or charitable donations, allowing for personalization and catering to different preferences. This flexibility ensures that rewards are meaningful and can suit individual needs.”
JL

Joaness L.

Hotel Accountant

“It is really exciting to get recognition from colleagues when working on a project. It is a reminder that your work has not gone unnoticed. Seeing an e-mail with a title that I have received a Guusto gift card always makes my day. I like that setting up your account is seamless and if you do need technical assistant they are readily available to quickly sort out your issue. I like that I can simply add my card to my account and decide if I want to use it right away or at a later date. The great thing about Guusto is that you can also combine your gift cards. So if you get a gift card 2 months ago for $25, then another a week ago for $40, you can combine them and purchase a $65 gift card, from your merchant of choice. I like that there is a variety of merchants to choose from. I have purchased dining gift cards to treat my family for a weekend dinner and I have also purchased health and beauty gift cards to treat myself :-)”
MW

Michelle W.

Analyst


Rewards catalog

Reviewers highlight Guusto's Rewards Catalog for its extensive variety of options. They appreciate the flexibility it offers, allowing recipients to choose rewards that genuinely value, which boosts satisfaction and engagement. Users mention the wide range of partners, including restaurants, entertainment venues, travel providers, and retailers. They find the ability to split or combine rewards among several vendors particularly beneficial, especially for employees in smaller cities or remote areas. Of the 301 Guusto users who gave detailed accounts of their use of Rewards Catalog, 95% rated this feature as important or highly important.

See related user reviews

“The Rewards Catalog is important because it offers recipients flexibility, allowing them to choose rewards they genuinely value, which boosts satisfaction and engagement.”
MM

Marco M.

Developer

“Recipients can select from a huge list of vendors and can combine their gifts or split them among several vendors. ”
TW

Tanya W.

Chief of HR


Manager-to-Employee recognition

Reviewers indicate that Guusto's Manager-to-Employee Recognition capabilities are effective in showing appreciation and boosting morale. They find it helpful for both remote and on-site employees, as it allows for immediate recognition without delays. Users appreciate the visibility of recognition posts within the company, which fosters a positive work environment. They also mention that it strengthens relationships between managers and employees and motivates staff to perform better. Of the 268 Guusto users who gave detailed accounts of their use of Manager-to-Employee Recognition, 94% rated this feature as important or highly important.

See related user reviews

“It shows the employee that Management sees and appreciates their efforts and the Guusto platform allows everyone in the company to see and comment on those recognition posts.”
GG

Geoff G.

Senior Operations Manager

“This allows us to easily provide recognition to our employees and is especially important for our employees that work on remote job sites that we don't get to see in person. ”
CT

Charlotte T.

Contract Administrator


eCards

Users report that Guusto's eCards are a convenient and eco-friendly way to recognize employees. They appreciate the instant, digital nature of eCards, which allows for immediate use without the need for physical cards. Reviewers highlight the wide range of choices available and the ability to customize and split rewards. They find eCards particularly useful for remote teams, as they can be easily sent and redeemed online, enhancing accessibility and engagement. Of the 273 Guusto users who gave detailed accounts of their use of eCards, 91% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Eco friendly way to gift someone that doesn't put another item in the landfill and is time efficient on the person giving as well as receiving as digital goods can be claimed online.”
SC

Stacie C.

Group Benefit Examiner

“The wide range of eCards available is impressive. Additionally, I like the sustainable business model which removes the waste aspect from physical gift-card giving.”
Verified reviewer profile picture

Brett S.

Marketing Automation Specialist


Recognition tracking

Reviewers value Guusto's Recognition Tracking for its ability to monitor and track employee recognition. They find it useful for seeing who has been recognized, which helps maintain a positive and fair culture. Users appreciate the transparency and the ability to follow up on unclaimed rewards. They also mention that it aids in evaluating employee performance and planning future initiatives, contributing to a more personalized and effective recognition program. Of the 171 Guusto users who gave detailed accounts of their use of Recognition Tracking, 84% rated this feature as important or highly important.

See related user reviews

“The recognition tracking is used by our HR team to see where employee growth is occurring, which managers are more likely to have positive shout outs and which ones can use some encouragement, and monitor the budget.”
SS

Sage S.

Accommodations Consultant

“What i like about recognition tracking is that it allows employers and employees to keep track of their appreciation.”
AM

Allen M.

Printing specialist


Peer-to-Peer recognition

Reviewers appreciate Guusto's Peer-to-Peer Recognition for fostering a positive work culture and boosting morale. They find it encourages teamwork and allows employees to recognize each other's efforts. Users mention that it builds camaraderie and enhances team cohesion. They also highlight the ease of sending rewards or shout-outs, which reinforces positive behaviors and contributes to a supportive and engaging work environment. Of the 190 Guusto users who gave detailed accounts of their use of Peer-to-Peer Recognition, 79% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Our company allows us to nominate peers for a job well done and the nominator and nominee have a chance to win Guusto rewards. It makes peer-to-peer recognition even more prevalent in the company and builds a great corporate culture.”
CL

Christine L.

Content Specialist

“Provides the opportunity for prompt recognition when sometimes I don't see my fellow employees for some time. Helps team-build and celebrate cooperation. ”
Verified reviewer profile picture

Yasmeen K.

Sales Floor Associate


All Guusto features

Features rating:

Gift card management
Loyalty program
Rewards management
Loyalty cards
Member portal
Activity dashboard
Referral tracking
Single sign on
Awards management
Performance metrics
Mobile access
Social recognition
Alerts/Notifications
Process/Workflow automation
Nominations
Goal management
Customer history
Customer activity tracking
Budget control
Commenting/Notes
Reporting/Analytics
Customizable dashboard
Customer profiles
Customizable branding
Reminders
Multi-Language
Customizable templates
API
Customizable reports
Third-Party integrations
Chat/Messaging
Leaderboards
Gamification
AI/Machine learning

Guusto awards

Guusto alternatives

Guusto logo
visit website

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Workhuman logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Awardco logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lanteria HR logo
visit website

Starting from

4.20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Guusto pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Lite

125

Per month

Features included:

  • Send Rewards (Email, SMS)
  • Offline Print and QR Codes
  • 100+ Merchant Options
  • Mobile App
  • Multiple Languages
  • Automate Milestones and Birthdays
  • Bulk Rewards
  • Schedule Rewards
  • Prepaid Mastercard
  • Cancel Unclaimed Rewards
  • Automate Claim Periods
  • Custom Branding
  • Reports and Analytics
  • Non-Monetary Recognition

Essential

4

/user

Per month

Features included:

  • Up to 5 workspaces
  • HRIS integrations
  • Real-Time Social Feeds
  • Leaderboards
  • Automate Random Draws
  • Route to Manager for Delivery
  • Charity Donation
  • Manager Insights - Direct
  • Amazon Gift Cards

Premium

5

/user

Per month

Features included:

  • Single sign-on (SSO)
  • Unlimited Workspaces
  • Microsoft Teams Integration
  • Sharepoint Integration
  • TV / Kiosk Display
  • Global Rewards
  • Custom Reports
  • Dedicated Account Manager
  • Outlook Integration
  • Budget Automation
  • Approvals
  • Manager Insights - Indirect
  • Custom Data Fields
  • Custom Rewards
  • Swag Program
  • Custom Report Automation
  • Enhanced Budget Controls
  • API

User opinions about Guusto price and value

Value for money rating:

Of 40 reviews that provide robust commentary on Guusto's price and value, 78% mention it in a positive light.

Most reviewers indicate that Guusto offers good value for money, appreciating its transparent pricing, variety of gift card options, and ease of use. They find the platform affordable, with competitive and reasonable pricing, and minimal fees. Users also value the flexibility in spending and the ability to combine credits. Some users report that the pricing is great for single admin use and that the product provides many features at a reasonable cost. However, some reviewers feel that the initial funding requirement is high and that the free version is limited. They also mention that certain minimum purchase amounts can be frustrating for smaller budgets.

, and

To see what individual users think of Guusto's cost and value, check out the review excerpts below.

“Our pricing at renewal was a bit more than we were hoping for, but the team was able to work with us and get us a slight discount, which was nice.”
KJ

Kristen J.

Marketing Director

“What I like best about Guusto is the simplicity - it's so easy to use, has transparent pricing, and has lots of choices for gift recipients to chose from.”
Verified reviewer profile picture

Lee C.

Talent Acquisition Partner

“The cost of the program is pricey compared to points programs”
Verified reviewer profile picture

Karen M.

Supply Chain Specialist

Guusto integrations (22)

Integrations rated by users

We looked at 3,379 user reviews to identify which products are mentioned as Guusto integrations and how users feel about them.

Integration rating: 4.6 (8)

Our budget could not support all employees being members - Teams allows non-management employees to see and respond to recognition of their peers.

CP

Cathy P.

Director

Okta logo
Okta

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

Guusto customer support

What do users say about Guusto customer support?

Customer support rating:

We analyzed 155 verified user reviews to identify positive and negative aspects of Guusto customer support.

Widespread user sentiment highlights Guusto's customer support as fast, responsive, and efficient in resolving issues.

A significant portion of users found the support team easy to reach and quick to assign help, even when main contacts are unavailable.

Frequently reported by users, the customer service team provides clear explanations and personalized assistance for platform navigation.

A large number of users appreciate the friendly, professional approach and the team's commitment to customer satisfaction.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Webinars
Videos
Documentation
Live online

To see what individual users say about Guusto's customer support, check out the review snippets below.

“Even though the original scope of our contest did not involve using Guusto (but the global pandemic made us reevaluate our rewards program on the go), their exceptional customer service allowed us to transition to Guusto without causing delay.”

EC

Eliot C.

Communications Consultant

“On the backed, Guusto's solution to reporting has made keeping track of funds extremely easy and the customer service is great! If you ever have a problem customer service is there to help you right away.”

Verified reviewer profile picture

Jason W.

Data Analyst

“Customer support responds me very fast; when the main contact is out of office, they have automatically assigned another one to help me in the meantime.”

ML

My L.

Analyst

Guusto FAQs

Q. What type of pricing plans does Guusto offer?

Guusto has the following pricing plans:
Starting from: $4.00/month
Pricing model: Free, Subscription


Q. What is Guusto used for?

Guusto is an employee recognition software and rewards platform designed to help HR and operations leaders create recognition programs that engage employees across all levels of an organization. The platform streamlines rewards, automates milestone celebrations, empowers managers with dedicated budgets, and facilitates peer-to-peer recognition programs. Unlike traditional recognition tools that primarily serve office employees, Guusto has been specifically developed to include frontline workers in industries such as healthcare, retail, hospitality, manufacturing, and financial services through multiple delivery methods including web, mobile app, QR codes, SMS, TV display, and print options. The platform offers a flexible rewards system that moves beyond conventional plaques and pins, allowing recipients to choose from hundreds of different gift cards from around the world, branded company merchandise, charity donations, and custom rewards. Guusto implements a non-points-based system, eliminating the need to create accounts or pay for all employees to launch a program. Organizations can begin with a single-user account sending unlimited rewards, then progress to automating milestones and providing managers with budgets before eventually implementing a full peer-to-peer recognition program. The system features powerful budget controls that enable multiple programs to run in parallel with different budgets and administrators, while setting spending limits for shared cost centers. Guusto incorporates social impact into its core functionality through a partnership with the One Drop Foundation, donating one day of access to clean water for every gift sent through the platform. The system is designed to maximize recognition budgets by charging subscription fees only for users who can send recognition, such as managers, with no setup fees, hidden markups, or shipping costs. Unclaimed gifts are credited back to the organization, ensuring that the full value of recognition spending reaches employees. The platform also offers comprehensive analytics and reporting capabilities to track program effectiveness and measure the impact of recognition initiatives on employee engagement and retention.


Q. What are the benefits of using Guusto?

  • Boosts employee engagement and retention by making recognition simple, meaningful, and accessible for both office and frontline workers
  • Offers flexible rewards that employees truly value, including a wide range of gift cards, company swag, charity donations, and custom options
  • Delivers an inclusive experience with multiple ways to send and redeem rewards, even for deskless or non-tech-savvy team members
  • Maximizes your recognition budget with transparent pricing, no hidden fees, and credits for unclaimed gifts—so every dollar goes further
  • Supports positive social impact by donating a day of clean water access for every reward sent, helping you give back with every recognition


  • Q. Who are the typical users of Guusto?

    Guusto has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Guusto support?

    Guusto supports the following languages:
    English, French


    Q. Does Guusto support mobile devices?

    Guusto supports the following devices:
    Android, iPad, iPhone


    Q. Does Guusto offer an API?

    Yes, Guusto has an API available for use.


    Q. What other apps does Guusto integrate with?

    Guusto integrates with the following applications:
    Microsoft SharePoint, UKG Ready, Microsoft Outlook, Sesame HR, Microsoft Azure, Dayforce HCM, Gusto, Factorial, Personio, ADP Next Gen HCM, Microsoft Teams, Namely, AlexisHR, OneLogin, Okta, HR Partner, Microsoft 365, Paylocity, Sage HR, Workday HCM, Paycor


    Q. What level of support does Guusto offer?

    Guusto offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

    Related categories