Cliniconex Pricing, Features, Reviews & Alternatives

Cliniconex

Better Engagement. Better Care.

4.86/5 (14 reviews)

Cliniconex overview

What is Cliniconex?

Cliniconex helps medical professionals and senior care providers automatically trigger patient engagements. It lets businesses integrate the platform with external EHR/EMRs to optimize workflows and business processes. Healthcare organizations can reduce no-shows and improve patient satisfaction by sending appointment reminders, generating booking notifications, displaying patient queues, deliver outbreak notifications, and set up care plan reminders for senior homes.
cliniconex.com

Pricing

Pricing options
One time license
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom
Cliniconex screenshot: Automated Care Messaging appWaiting Room Concierge For Medical ClinicsCliniconex screenshot: Automated Care Messaging message templateCliniconex screenshot: Automated Care Messaging Care Coordination ReminderCliniconex screenshot: Appointment Reminder - TextCliniconex screenshot: Cancellation EmailCliniconex - Automated Care Messaging for Senior Care FacilitiesCliniconex - Automated Care Messaging Testimonials

Cliniconex user reviews

Excellent
12

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.7
  4.9
  5.0
Anonymous

Cliniconex provides email, phone and text reminders to patients

Used daily for 2+ years
Reviewed 2021-04-23
Review Source: Capterra

We had unacceptable NO-Show rates, costing money for unfilled appointments; Implementation of reminders significantly reduced No-Show rates. We have used this product for almost 4 years. There was nothing else available at the time.

Pros
Easy to set up, and customize; on boarding process walks through options. Great customer service, quick response time. Easy to use for clients. Reminders are generally appreciated by clients. Different options for clients to choose phone, email or text reminders.

Cons
The cost is significant at $0.35 per reminder. Other vendors provide similar products (thought not as comprehensive) for less money ( $0.10 per reminder by text)

Response from Cliniconex


Hi there. Thank you for your review and feedback! We always appreciate honesty from our customers. While Cliniconex is priced as a premium product, our solutions are highly customizable. We adapt our software to your workflows not the other way around! We also charge per cycle or 3 communications. So, if you send an appointment reminder via text to a patient, that will include the initial message, their response and any follow-up instructions you may have. The best part? No character limits! We know you can have a lot of specific information you need to share with your patients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Albert L.

great product with Amazing support

Used daily for 2+ years
Reviewed 2021-05-11
Review Source: Capterra

To date, it has been a great relationship and product from our point of view. we hope it continues to expand and improve with more options.

Pros
The set up and installation was quite simple. They offer a very hands on approach and great customer support through the process. Any changes, updates and modifications are always simple and accurate.

Cons
Adding more features to their current product would be helpful. Such as, voice to word dictation on incoming calls and messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tammy K.

Excellent Product

Used daily for 2+ years
Reviewed 2021-04-29
Review Source: Capterra

as explained above freeing up workers time

Pros
This has reduced the number of phone calls the office staff has to make to confirm appts with patients. Freeing them for other duties

Cons
Wish it could be a little more specific for appts for the different doctors. (IE one of our doctors requires a health history questionnaire where the other doesn't and would be nice for the reminder to bring this was ONLY on the appts for that doctor

Response from Cliniconex


Hi Tammy. We appreciate the kind review and thank you for being a long-time Cliniconex customer! We wanted to let you know we are fully able to customize reminder messaging to suit the needs of individual providers. Simply ask your account manager for an account review and they will get your reminders set up so they work best for your clinic!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Tonya C.

Cliniconex

Used occasionally for 1-2 years
Reviewed 2021-05-06
Review Source: Capterra

WE are pleased with the product adn will be expanding our overall use as we move forward.

Pros
Our company (Skilled Rehabilitation) started using the product when the COVID outbreak began. We decided to use this as a way to efficiently communicate with our resident's and family members to keep them a brisk of the ever changing environment. As a company we have been very pleased with ability to adapt and individualize the messages for each facility and or situation.

Cons
The report function is a nice feature but would be easier to review and or follow up on if the report could be accessed from the site and if it was easier to determine which resident/responsible party contact number was a concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debra R.

Excellent value and service.

Used daily for 2+ years
Reviewed 2021-06-03
Review Source: Capterra

This software is well controlled and designed. The work this software does saves us money on a full time position, and we can utilize that position elsewhere in our company.

Pros
Customizable, reliant and background data to support the work.

Cons
All service needs were met and easily implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cliniconex pricing

Pricing options
One time license
View Pricing Plans

Transactional and subscription based pricing

Cliniconex features

Alerts/Notifications
Reporting & Statistics

API (533 other apps)
Access Controls/Permissions (315 other apps)
Activity Dashboard (422 other apps)
CRM (322 other apps)
Calendar Management (318 other apps)
Contact Management (379 other apps)
Customer Database (342 other apps)
Customizable Branding (379 other apps)
Customizable Templates (332 other apps)
Data Import/Export (450 other apps)
Email Management (330 other apps)
Email Marketing (484 other apps)
Mobile Access (423 other apps)
Reporting/Analytics (654 other apps)
Search/Filter (326 other apps)
Social Media Integration (328 other apps)
Surveys & Feedback (312 other apps)
Third Party Integrations (457 other apps)

Videos and tutorials