Close vs Fathom

HubSpot CRM

Pipedrive

Gong.io

Streak

Fireflies

Otter

Compare Close and Fathom based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications.

Close is the sales CRM built for engagement – a powerful, fast tool designed to help ambitious teams manage leads, build relationships, and close more deals.

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Audience Targeting

Auto-Dialer

Automatic Call Distribution

Automatic Outbound Dialer

Batch Processing

Calendar Management

Calendar Sync

Calendar/Reminder System

Call Center Management

Call Conferencing

Call List Management

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Tracking

Call Tracking Metrics

Call Transcription

Call Transfer

Call Whispering

Caller ID

Campaign Analytics

Campaign Management

Campaign Personalization

Campaign Segmentation

Canned Responses

Channel Management

Click Tracking

Client Management

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Computer Telephony Integration

Configurable Workflow

Contact Database

Contact Management

Content Delivery

Content Library

Content Management

Contract/License Management

Conversation Intelligence

Customer Database

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Entry

Data Import/Export

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Email Management

Email Marketing

Email Monitoring

Email Sequences

Email Templates

Email Tracking

Engagement Tracking

Field Sales Management

File Management

For Financial Institutions

For Insurance Industry

For iPad Devices

For Mac Devices

For Real Estate

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Inbox Management

Interaction Tracking

Lead Assignment

Lead Capture

Lead Distribution

Lead Engagement

Lead Generation

Lead Management

Lead Notifications

Lead Nurturing

Lead Qualification

Lead Segmentation

Leaderboards

Close

Android

Web-based

Windows

iPhone

Chief Operating Officer

Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with.

iOS Developer

The only negative thing I have to say is that close.io does not work really well with HTML emails.

Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person.

User-friendly, great support staff that reaches out to the user, making sure they have everything they need to be more successful.

Head of Growth

I consider it as a platform because of it's flexible and rich API that allows you to customize any component. Close.io is a fantastic tool that teams should use for interacting with their customers.

It was a mess!!! Now we can do everything within the app itself. No more transferring information from one source to the other.

Director of Business Development

Nice upgrade with the html in the email function. Integration with the phone is great.

VP Sales

This is the best CRM for a SaaS company today. Built for hustlers by hustlers, the team is great and I look forward to their future updates.

Marketing & Social Media

Close has been great and their customer support is really awesome.

Co-founder & CEO

Great tool to organize the database, rank potential customers/investors, and size the opportunities.

Founder

Overall I would highly recommend the software to other businesses users I think it is far better than its competitors.

It's missing some features that other CRMs have, especially for the price.

CEO 

Great tool overall to get started for a founder with little sales experience.

Distribution Executive

Close - Great CRM for small to medium sized busniesses.

Specialist

It is a solid contender and helped me be more productive with its management and workflows.

Analytics on emails (open rates, campaigns) hard to understand. Ended up using persistIQ for this.

Business Development Executive

If money is not the issue then it's a good CRM tool for everybody.

Looking back on our decision, I tend to look fondly on Close's simple and straightforward CRM capabilities.

Close screenshot: Close inbox

Close screenshot: Close sales funnel

Close screenshot: Close cold outreach

Close screenshot: Close reports

Close screenshot: Close emails

Close screenshot: Close custom lead lists

Close screenshot: Close sales pipeline

Close screenshot: Close phone call tracking

Freelancers

Mid Size Business

Non Profit

Small Business

Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

Otter is a transcription software designed to help businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The AI-enabled solution allows organizations to record, organize, and save voice notes and interactions in a centralized repository.

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Fathom is the free AI meeting assistant that records, transcribes, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes. 

Access Controls/Permissions

Action Item Tracking

Alerts/Escalation

Annotations

Automatic Transcription

Call Management

Chat Transcript

Chatbot

Code-free Development

Conferencing

File Sharing

Live Chat

Meeting Management

Meeting Notes

Multi-Language

Natural Language Processing

Notes Management

Playback Controls

Predictive Analytics

Real-Time Analytics

Real-Time Data

Recording

Reminders

Reporting & Statistics

Reporting/Analytics

Search/Filter

Sentiment Analysis

Single Sign On

Speech Recognition

Speech-to-Text Analysis

Task Management

Templates

Third-Party Integrations

Timecoding

User Management

Video Conferencing

Fathom

It is simple to use and the notes I get back are wonderful, useful and actionable. Customer support has been amazing, very responsive.

The new notes feature where you can change the format of the notes entirely with a click of the button (change templates) is outstanding. And the Zapier integration is great.

Consultant

Easy to turn off if not appropriate to record that particular Zoom call. The transcription process is amazing and even picks up soft-spoken individuals and those who may have a strong accent.

Close vs Fathom Comparison (2026)

Close vs Fathom Comparison (2026)

Close

Fathom

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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