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CXInfinity
Customer engagement platform for customer service
Table of Contents
CXInfinity - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2023
CXInfinity overview
What is CXInfinity?
Unlock digital potential with CXInfinity, an AI-driven digital customer engagement platform enabling agents to engage with customers in real time. Bring the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get a unified platform to receive interactions from all the channels. The ability to unify information from multiple sources assists agents in fetching customer details, past interaction history, etc., over a single screen. The dedicated workspace for Agents, Administrators, and Supervisors results in improved productivity.
Maximize your digital engagements with CXInfinity’s tailored segments: CXInfinity for Service and Sales/Marketing. The Service module enhances service experiences through integrated case management, workflow automation, and unified channels. Meanwhile, the Sales/Marketing module simplifies campaign management for contact centers with AI-driven outbound campaigns.
Starting price
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CXInfinity’s user interface
CXInfinity reviews
Overall rating
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- Value for money
- Ease of use
- Features
- Customer support
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CXInfinity's features
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CXInfinity support options
Typical customers
Platforms supported
Support options
Training options
CXInfinity FAQs
CXInfinity has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What languages does CXInfinity support?
CXInfinity supports the following languages:
English
Q. Does CXInfinity offer an API?
No, CXInfinity does not have an API available.
Q. What level of support does CXInfinity offer?
CXInfinity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat