DaySmart Appointments vs Mend

Goldie

Doctoralia for Specialists

Vagaro

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

This is frustrating as we have customers standing in front of us and we have to constantly apologize for making them wait while we try to get back on.

President

I have used their customer service quite a nit and they are wonderful.

Software Support

The support service has always been very responsive, if needed.  

HIPAA-compliant appointment scheduling software ideal for  flu/vaccine shots, biometric screenings, blood donations, corporate wellness, hospitals, drug trials, and other healthcare-related use cases. DaySmart Appointments gives patients the ability to book online. 

Absence Management

Access Controls/Permissions

Activity Dashboard

Address Book

Alerts/Notifications

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Responses

Automated Scheduling

Availability Management

Booking Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Cancellation Tracking

Claims Management

Class Scheduling

Client Database

Client Management

Client Portal

Color Codes/Icons

Confirmations/Reminders

Contact Database

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Document Storage

Drag & Drop

Electronic Payments

Email Management

Email Marketing

Email Reminders

Employee Management

Employee Scheduling

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Faculty/Staff Management

Group Scheduling

HIPAA Compliant

Live Chat

Medical Billing

Mobile Access

Mobile Alerts

Multi-Location

No-Show Tracking

Onboarding

On Call Scheduling

Online Booking

Online Payments

Physician Management

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Rescheduling

Resource Scheduling

Room Booking

Scheduling

Self Service Portal

Service History

Shift Swapping

SMS Messaging

SMS Reminders

Team Calendars

Third-Party Integrations

Timesheet Management

Time Zone Tracking

Wait List Management

Website Integration

Reviewers appreciate the affordable options for basic needs and say the basic plan streamlines reservations. However, some reviewers feel pricing is high, report frequent price increases, and indicate frustration with extra charges and refund issues.

Value for money

Reviews for DaySmart Appointments come from a wide variety of industries, including education management (10% of reviewers), health, wellness and fitness (10%), and hospital & health care (8%). The most frequent use case for DaySmart Appointments cited by reviewers is appointment scheduling (93% of reviewers).

DaySmart Appointments

Web-based

iPhone

iPad

Android

Windows

YouCanBook.me

Google Calendar

Gold

Platinum

Enterprise

owner

Also the reports are very awkward in DaySmart Spa as well, having to do work arounds to get vital information.  

Owner and attorney

My answering service and I can all coordinate and access the format from different locations.  

OFFICE ADMIN

YOU DONT HAVE THE ABILITY TO EDIT YOUR OWN SMS MESSAGES - THEY HAVE TO DO IT FOR YOU

Very bad mobile interface for patient online booking.  

The flexibility to customize your site to best fit your individual customer experience.  

Technology Support Specialist

DaySmart has been solving our day-to-day business needs by effectively and efficiently handling numerous scheduling requests by job seekers in our workforce development sector.  

Therapist

It is slow to move from one week to the next - takes a long time to load the new page/calendar

Primarily being able to cancel/change recurring appointments.

Language Services Manager

Every time I would bring the concern or question, we would be served in timely manner.

Hockey Performance Trainer

The system feels old and outdated, and many of the features we attempted to use were far from intuitive.

Physician

I tried to cancel 6 months ago, but they seem unable to respond.

Clunky, difficult to make anything other than a standard appointment.  

Tutor

I was able to manage clients and view my availability easily.

I would have liked to receive notifications and confirm/accept/deny appointments.

On the surface, DaySmart had everything we needed but the more features we attempted to use, the more issues we found.

Exam Administrator

Easy scheduling, rescheduling and cancellation of the appointments

Controller

For the most part it has been a positive experience, I would say when requesting some changes that would help all users, it has taken much longer than I believe it should have.

I think it's a really great way to keep track of events.

communicate schedule to other members of the team

Research Account Analyst - Budgets and Contracts

Supervisor

It is very difficult to cancel recurring appointments

OWNER THERAPIST

I need to be sure you do not double charge my clients.  

Math Tutor

Saves me an enormous amount of time, because my customers can schedule their own appointments without  having to contact me directly

Owner

We need more online classes updating us with changes and new features (e.g., fee collecting and monthly payment reporting).

Then, when that staff member refers the problem to someone at another (higher?) level or department, the problem is resolved within a day.

Owner and Massage Therapist

It has some great features for scheduling and client management.

I have had issues where there has been a month's worth of back-and-forthing between one of your staff members and myself, with no resolution.

Admin Assistant

We find DaySmart to be very helpful in storing client's history.

OFFICE MANAGER

Just need to make it to where we can move whole days from one assessor to the next and dates from one date to the next instead of having to go into each one and wait for it to save.

Personal Trainer

Not being able to actually speak with someone about an issue wastes time.  

Trainer

Our staff is able to see the other tream member schedules that helps with setting appointments.  

Our clients like the reminders and our field technicians like having their schedule available to them at all times.

I keep my weekly schedule on it too make sure I get there reminders and get to my appointments on time.

Clients have trouble trying to schedule online from the portal due to missing or forgotten passwords or the email address is incorrect.  

The ability to keep everyone up to date in real time with schedules and schedule changes is a great help.  

Would like to see improvements in the areas I mention and overall quickness in saving. When we save something we have to wait for the screen to feed down, before we can use it again.

VP of Operations

VERY infrequent circumstances where a client's SMS response to an appointment reminder message prompted a reply advising the request was denied.

Counselor

Prior to using AppointmentPlus, I kept my appointments in a day planner and would have to communicate those to the office via email or phone call so they could record them on their end.   If I didn't do so promptly, we would end up with duplicate bookings and need to call and reschedule one of the clients.  

Retirement Analyst

I want the appt. that the employee sets up on-line to be uploaded to my outlook calendar.

Until then, I never heard a word on if the issue was even being worked on.  

I don't feel like I was taken care of with my latest issues.  

I'm currently looking for another service.  

Psychologist

Prompt, helpful, and kind customer service reps will always equal loyalty.

Registration tech

Lack of printing the entire calendar for the day/week.

Parent Coordinator 

being able to schedule appointments for up coming days.

Bugs and Issues

Customer Support

Calendar

Reporting

Among reviewers who comment on DaySmart Appointments' scheduling, 68% feel positive. Users say it streamlines booking, allows client self-scheduling, and supports customization for various business types. They appreciate calendar organization and reduced manual work. However, they report issues with duplicate bookings, time slot management, and difficulties with recurring appointments and user access controls.

Reminder Notifications

Pricing

Mid-size Business

Small Business

Freelancers

Large Enterprises

Reviewers appreciate that DaySmart Appointments offers affordable options for basic needs and find the software user-friendly at a reasonable price point. Some users report that the basic plan streamlines reservations without unnecessary features. However, some reviewers feel the pricing is higher than competitors and cite frequent price increases without added value. They indicate frustration with additional charges for features like phone support and transaction fees, and some users say the trial terms lack transparency. Some reviewers find the software costly for small businesses, and report issues with refunds and unexpected charges.

DaySmart Software

Doxy.me

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Home maker

I only feel that having a short text or note to take away would be a helpful addition.

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads.

Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

DaySmart Appointments vs Mend Comparison (2026)

DaySmart Appointments

Mend

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives