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Mend
The #1 Telehealth, Patient Engagement, & Automated Payments
(23)
Mend Pricing, Features, Reviews and Alternatives
Mend FAQs
Q. Who are the typical users of Mend?
Q. What languages does Mend support?
Mend supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Mend product overview
What is Mend?
At Mend, we believe that innovation is the key to better health outcomes. We exist to provide high-tech, high-touch digital patient engagement, and telehealth solutions that streamline operations and improve patient outcomes. Our enterprise platform offers easy patient intake & communications, custom in-office, and virtual care workflows, while performing seamless telehealth - optimized with AI.
Key benefits of using Mend
Typical customers
Platforms supported
Support options
Training options
Not sure about Mend? Compare it with a popular alternative
Starting from
No pricing info
Starting from
65
/user
Per month
Mend pricing information
Value for money
4.3
/5
643
Starting from
No pricing info
Pricing options
Value for money contenders
Mend features
Functionality
4.4
/5
643
Total features
100
11 categories
Most valued features by users
Functionality contenders
Mend users reviews
Overall Rating
4.5
/5
643
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.18/10
408
159
46
20
10
Overall rating contenders
alisha A.
medical liaoson
Hospital & Health Care, 11-50 employees
Review source
Transcript
Alisha: My name is Alisha. I work in the healthcare field. I'm an admin for my company. I give Mend a...
Julie D.
OAS
Mental Health Care, 5,001-10,000 employees
Review source
Transcript
Julie D.: I'm Julie. I'm an outpatient admissions specialist. I would give Mend a rating of a five. And...
Verified reviewer
Mental Health Care, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
Really impressed. I will recommend this to all colleagues. Everything has been so incredibly easy to access all of our patients who fill out the paperwork complement on the ease of the system.
We are able to add surveys for our patients to take which has been tremendously helpful in our assessment process. Getting the scores for the surveys is also tremendously easy.
I don't have anything negative to say.
Jaelynn B.
Hospitality, 11-50 employees
Used monthly for 1-2 years
Review source
Share this review:
It's easy to log into. It's good for reminding when the next meeting is or easy to schedule with. It's pretty straight forward with its format. I can use to just get into video calls quickly without having to navigate through the app to find the call.
I will say calls can drop pretty easily. It does not work well if the app is interrupted by an incoming call, you will have to log in and out. The voice function normally drops after being interrupted.
Thank you so much for the review! Some cell phone carriers are not able to support data and voice at the same time. This could be the problem if you can a voice call that is incoming. Please feel free to reach our world class customer service team within second using the Need Help? button anytime. We have tips, tricks, and new configurations to make sure your video stays connected, while maintaining privacy and security.
Ashley C.
Mental Health Care, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
Mostly good.
I get to create my own schedule, it is cool to talk to clients via webcam, I like that clients can sign forms through it. I like the paint and texting feature.
It is very slow to schedule appointments and process assessments. Once you select submit or book it takes longer than other websites to load. I do not like how you have to wait after each session scheduled for it to load and go back to the dashboard and then you can click to schedule another appointment. When you upload an assessment it would be cool it if were not two steps, if you could just upload...
Thanks for the feedback, it's great! Using the Rebook or Assessment feature from the Actions menu should make setting up appointments and assigning paperwork simpler. Did you know you can set recurring appointments as well? All of the issues described with the video connection should be fully resolved for you now. If you have any further issues, please let us know and we're happy to help.
Erick E.
Higher Education, self-employed
Used weekly for 6-12 months
Review source
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The best thing is the convenience of seeing and speaking with a therapist online over a video call. You can be at home and not worry about going to an office
Perhaps making it easier to reconnect with the appointment in case of a loss of connection during an online appointment. Maneuvering that sometimes gets a little tricky and confusing
Robert H.
Entertainment, self-employed
Used monthly for less than 6 months
Review source
Share this review:
Very good..
Not having to clean the house for the visiting practitioner.
Not being able to satisfy the connection wizard even when connecting via the local area network
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