EnjoyHQ vs Dovetail

Airtable

UserTesting

Marvin

Aurelius 

Stonly

Condens

Compare EnjoyHQ and Dovetail based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Airtable is an AI-native platform for building enterprise-grade applications without code. The platform enables teams to create custom business workflows with embedded AI agents. Airtable combines relational databases, automation capabilities, and customizable interfaces to help organizations streamline operations across departments including marketing, product development, and finance.

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis.

@mentions

Access Controls/Permissions

Activity Tracking

Annotations

Categorization/Grouping

Collaboration Tools

Commenting/Notes

Customer Segmentation

Dashboard

Data Import/Export

Data Visualization

Engagement Tracking

Feedback Management

Idea Management

Knowledge Management

Mixed Methods Research

Monitoring

Multi-Channel Data Collection

Multi-Language

Negative Feedback Management

Qualitative Comparative Analysis

Quantitative Analysis

Reporting & Statistics

Reporting/Analytics

Requirements Management

Search/Filter

Sentiment Analysis

Surveys & Feedback

Tagging

Third-Party Integrations

User Journeys

User Management

User Research Analysis

Workflow Management

EnjoyHQ

Web-based

Director of Product

More importantly I love how I can easily highlight important insights and then use the analysis board to organize ideas from a wide range of sources to discover patterns.

Product Manager

They adapt the platform often - I see improvements every day and they match my needs - you feel a dedicated team in the background and that's the best you can expect (no product is ever perfect).

Director of UX & Product Design

I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ.

UX designer

The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody.

Principal Product Manager

The support team is great as well, they are super quick to respond.

It also helps me share pertinent information with my UX and Dev teams to help collaboration.

UX researcher

Link in the email notification works weirdly: it is difficult to find the exact notes the notification refers to.

Can be really complex at times and therefore some features become unusable or hard to get started with.

Also, I'm still not totally clear how Projects are to be used. But those are minor complaints.

Senior UX Designer

The software is still new and has the occasional bug or missing feature.

EnjoyHQ screenshot: EnjoyHQ resource sharing

EnjoyHQ screenshot: EnjoyHQ customer segmentation

EnjoyHQ screenshot: EnjoyHQ dashboard

Large Enterprises

Mid Size Business

Small Business

Condens is a user research repository that streamlines the analysis process of user research. The platform allows UX and product teams to easily store, organize, and analyze user research data and share insights across the organization.

Qualitative data analysis platform & research repository for product teams, consultants, startups, designers and researchers. We help you make sense of your user interviews and turn them into actionable insights.

Aurelius helps you gather research, make sense of it, capture insights and turn them into action.

Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable insights. It allows product, design, and engineering teams to centralize unstructured data, drive understanding, and accelerate decision-making.

Activity Dashboard

Customizable Fields

Customizable Reports

Drag & Drop

For Mobile

For Websites

Predictive Analytics

Prioritization

Product Lifecycle Management

Product Roadmapping

Project Management

Real-Time Updates

Text Analysis

Trend Analysis

Usability Testing

Visual Analytics

Dovetail

I like how easily you can highlight important user thoughts on video by using tags and then navigate through that. The AI summary of the video is also a very useful and powerful tool.

Marketing Specialist

Improved team collaboration by allowing effective communication between the HR team. Reduces time on the communication which will be used to better help the company.

UX Researcher

Great customer service, they've been quick to help us with anything and their roadmap looks great and they also seem to be pretty quick at turning around new features.

Consultant

It’s the best on the market and certainly worth the investment if you have the budget.

Clear analysis,  ease of use, tagging is fantastic. Saves hours of the qualitative research process.

They also provide project templates so the platform is easy to use and implement. Their customer support is great and always provides helpful resources.

Research Manager

The Zoom integration is great because all of our interviews are really easy to upload and transcribe, so we can just focus on tagging and insight generation.

UX Principal

I manually had to replicate them by hand which is painful. Limited text length for 1 project which meant i needed to have multiple notes for 1 interview.

Tagging highlights in automatic transcripts and then making a video reel of all the relevant points feels like magic. It's a really powerful tool that's very easy to use.

Senior Product Manager

The UI is simple and beautiful, and we love it.

Product Design Manager

Overall, Dovetail has saved us so much time that we used to spend on UX research which means we can now invest that time into making our products better for our customers.

VP Product

The best thing about Dovetail is the different layers of management and analysis for qualitative data.

Sr. UX Researcher

The insights feature is fairly weak so I frequently find myself having to move outside dovetail.

User Experience Researcher

I love Dovetail for our research analysis and repository tool.

Product Designer 

The specific use case it caters too. I love how it brings together tons of research material into one single source of truth.

Senior UX Researcher

Subgrouping is still a problem. Doesn't yet support copying and pasting screen shorts directly.

After an extensive comparative audit of repository tools at the time, Dovetail exceeded expectations with its customer service, integrations, and innovative product design during my usage for 3 years.

Experience Designer

It is sometimes a bit difficult to move between different interviews. Also it is a bit on the expensive side.

Dovetail screenshot: Connect Channels to data sources like support tickets, product reviews, and surveys. Our system automatically classifies everything in real-time to surface critical issues, visualize trends, and link themes to business impact so you know what to focus on.

Dovetail screenshot: Bring customer intelligence into daily workflows. Ask questions in Slack or Teams and get context-rich answers from Dovetail—or automatically deliver weekly digests of customer voices straight to your channels.

Dovetail screenshot: Stop digging. With semantic search, surface the exact moment, quote, or finding across every project, note, and field with powerful semantic search. Built to handle millions of records with speed and accuracy.

Dovetail screenshot: Find, schedule, and incentivize research participants from our database of over 3 million people. Gather valuable information for your discovery by streamlining how you manage and recruit research contacts directly in Dovetail.

Dovetail screenshot: Let Dovetail’s AI do the work in analyzing data and instantly creating summaries, highlights, and insights from customer calls, documents, and more. See where AI has been used and control the level of analysis you want.

EnjoyHQ vs Dovetail Comparison (2026)

EnjoyHQ

Dovetail

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives