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UmfrageOnline vs Questback Comparison (2026)
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Good recommendations?
UmfrageOnline
5
1.1K
4
553
3
46
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Questback
5
45
4
12
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.
Questback is an Customer Experience Management platform improving the customer experience. Our is mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
1.7K
5
4
3
2
1
1.1K
553
46
3
3
- Value for money
- Ease of use
- Features
- Customer support
4.7
58
5
4
3
2
1
45
12
0
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Davide D.
Marketing manager
Davide D.
Marketing manager
Pros
Essi H.
Insights Specialist
Essi H.
Insights Specialist
Roman B.
HR Head
Cons
Not enoughreviews yet
Cons
Inge F.
Group Head of People and Culture
Kristina N.
CEO
Thomas B.
Project manager
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features18
- 360 Degree Feedback
- API
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- CSAT Survey Structure
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Dynamic Content
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Management
- Performance Metrics
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- Search/Filter
- Self Assessment
- Sentiment Analysis
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Workflow Management
- Total features87
- 360 Degree Feedback
- API
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- CSAT Survey Structure
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Dynamic Content
- Email Management
- Email Marketing
- Email Reminders
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- Goal Setting/Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Management
- Performance Metrics
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- Search/Filter
- Self Assessment
- Sentiment Analysis
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- URL Customization
- Visual Analytics
- Workflow Management
Integrations
- Total integrationsN/A
- Total integrationsN/A
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