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Google Forms vs Questback Comparison (2026)

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Google Forms

Questback

Overview

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Questback is an Customer Experience Management platform improving the customer experience. Our is mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

2500

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

11.6K

8.2K

2.9K

338

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.7

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

I also really like the built in “conditional logic” , like the page branching based on what someone answers, and that makes it easier to design custom user routes, or whatever you wanna call it. Plus because it’s all cloud based, team editing feels smooth, and when you capture real time responses the automated summary charts are really handy.

Enguerran M.

Fullstack Web Developer

“I have used it for several situations at work, and I have bee able to create forms quickly that has allowed me to organize information quickly and efficiently.”

samantha h.

Administrative Assistant

“Perhaps most importantly, it offers a robust suite of features, like unlimited responses and collaborative editing, entirely for free, providing professional grade utility without the restrictive paywalls found in competing platforms”

Coral S.

L and D Advisor

Pros

“Beyond the platform itself, I particularly value the support to survey design and methodology with experienced experts whenever needed.”

Essi H.

Insights Specialist

“The platform is continuously being developed, which means new improvements and functionalities are regularly introduced”

Essi H.

Insights Specialist

“I am amazed how fast I received results and how efficient the tool took care of many tasks we used to have in the past.”

Roman B.

HR Head

Cons

“Lack of white labeling and branding, and missing some advanced features like complex skip logic, and specified field types such as e-signature”

Jerry L.

Lead Project Manager

“It also lacks **sophisticated logic features**, such as the ability to perform complex mathematical calculations within the form or provide detailed "save and continue" functionality for longer entries.”

Swarnika A.

Research Scholar

“The options of complex employee scheduling and the possibility of managing several class schedules are practically absent, and specialized customer care for our small education facility is unavailable.”

Blerta K.

Language Instructor

Cons

“Makes it a bit complicated for a user who is not working in the system on a daily basis.”

Inge F.

Group Head of People and Culture

“We lack support for conducting phone interviews but have found a way around this.”

Kristina N.

CEO

“Not very extensive documentation around IntegrationServices”