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Eventbrite vs Glue Up Comparison

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Overview

Category Leaders

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources...

Category Leaders

Glue Up (formerly EventBank) is an all-in-one engagement platform combining the best event management, membership management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

125

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

4.6K

5

4

3

2

1

3.1K

1.2K

174

26

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

107

5

4

3

2

1

68

33

3

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The seamless process of managing the events, seminars or webinars, is truly amazing and super quick. It manages to remove the hassles from the POV of the admin.
I love how easy it is to search for events, how easy it is to RSVP, and how everything is visible in your account (and is also sent to your email for extra ease).
What I like most about the Eventbrite platform is how user friendly it is to create the events and the ease for those purchasing to make their purchase.

Pros

I am very pleased with the experience with Eventbank. From Willis, their representative in Indonesia, to the support team, the service is very strong.
In addition, the event pages look great which really helps for an organization like ours that doesn't have a website yet.
Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Cons

The event management UI was slow and awkward to use. I did have a couple of periods of site outage that caused me some pain.
The worst part is they froze our payouts without telling us, until one day we noticed the lack of deposits and logged into Eventbrite to find it.
The lack of customer service during the pandemic was frustrating. Also, the percentage Eventbrite takes for ticketed events is higher than other companies.

Cons

Unfortunately, we've been unable to cancel our contract - which is somewhat understandable.
Downside would be that it has bug issues during the time I was using it.
The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features57
  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Application Development
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Auto-Responders
  • Badge Management
  • Barcode/Ticket Scanning
  • Budgeting/Forecasting
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • Filtering
  • Financial Management
  • For Startups
  • Forecasting
  • Forms Management
  • Forum/Discussion Board
  • Fundraising Management
  • Gamification
  • Group Management
  • Group Registration
  • Ideation
  • Interaction Tracking
  • Invoice Management
  • Jobs Board
  • Kiosk Ticketing
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • List Management
  • Live Chat
  • Live Streaming
  • Mailing List Management
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Check-in
  • Mobile Optimized Emails
  • Mobile Ticketing
  • Moderation
  • Multi-Campaign
  • Multi-Event
  • Multi-Language
  • Networking
  • Newsletter Management
  • One-to-One Messaging
  • Online Forums
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Opportunity Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Seating Map
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Subscription Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management
  • Total features180
  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Application Development
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Tracking
  • Auto-Responders
  • Badge Management
  • Barcode/Ticket Scanning
  • Budgeting/Forecasting
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Chapter Management
  • Chat/Messaging
  • Class Registration
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Dynamic Content
  • Electronic Payments
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • Filtering
  • Financial Management
  • For Startups
  • Forecasting
  • Forms Management
  • Forum/Discussion Board
  • Fundraising Management
  • Gamification
  • Group Management
  • Group Registration
  • Ideation
  • Interaction Tracking
  • Invoice Management
  • Jobs Board
  • Kiosk Ticketing
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • List Management
  • Live Chat
  • Live Streaming
  • Mailing List Management
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Check-in
  • Mobile Optimized Emails
  • Mobile Ticketing
  • Moderation
  • Multi-Campaign
  • Multi-Event
  • Multi-Language
  • Networking
  • Newsletter Management
  • One-to-One Messaging
  • Online Forums
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Opportunity Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Seating Map
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Spam Blocker
  • Speaker Profiles
  • Sponsor Pages
  • Sponsorship Management
  • Subscription Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Video Conferencing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Workflow Management

Integrations

  • Total integrations241
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Great event platform

Reviewed 2 years ago

Eventbrite makes it easy to set up events and sign up for events. Highly recommend!

Pros

Eventbrite is an easy to use event making and signing up platform. It is easy to create events and sign up for them. They also send reminders and calendar invites!

Cons

Sometimes sending a calendar invite once you sign up for an event takes a while (or ends up in spam). Would recommend an easier way to put invites on calendar's like Outlook so this doesn't happen.

MM
AvatarImg

MacKenzie M.

Retail, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Do it all event promotion

Reviewed 4 years ago

Keep it up!

Pros

I love Eventbrite because it is simple to advertise your event and give your customers easy access to tickets.

Cons

I don't have anything that I don't like currently. I have only used the product to create classes for dog training.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Simple event tickets

Reviewed 3 years ago

I end up using it to find and sign up for events in my area

Pros

Love this software for events. I use it all the time and i love the reminders it sends me because I forget about everything. all the time.

Cons

Sometimes it's clunk to use but that's not anything that bothers me enough to stop using it. Love it

al
AvatarImg

amy l.

Religious Institutions, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

eventbrite

Reviewed 2 years ago

ten thumbs up

Pros

this software has made the job of creating our parish event family nights the easiest it could be since we've hit these months of darkeness and mystery of social distancing and masking and not being reassured if our volunteer jobs resume at the church month to month to help father with the technology upgrades yet to come

Cons

it has taken some integration to learn at first coming out as a highschool graduate in 2009 coming from a small city highschool and being asked to take on a huge roll when i moved to the wausau deanery churches when my teachers told them how computer smart i was and that i could handle any program with ease i thought looking back teaching software ten years later i sure would not have expected this at my young age and now teaching k-4 the same areas except on a tablet for each one of them during camp since we can't use paper during the pandemic

TB
AvatarImg

Tori B.

Hospital & Health Care, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

2 thumbs up

Reviewed a year ago

2 thumbs up

Pros

It is very straightforward, simple and user friendly for all ages

Cons

Rarely some of the features are unavailable

SS
AvatarImg

Samantha S.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Great tool to utilize for events and registration

Reviewed a year ago

Great way to sign up for events and keep up with things happening in the community or a specific area.

Pros

I like that it is connected to Facebook and I am able to receive reminders about events. Being able to sign up online with a smooth and easy process is nice as well.

Cons

It does take a small fee from the person running the event.

LE
AvatarImg

Lauren E.

Music, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Great ticketing software

Reviewed 5 years ago

ease of setting up events

Pros

I love how easy it is to set up events, customize verbiage, and change or add payment settings. It is very intuitive, and it's a brand and system that's become more well-known and wide-spread where customers trust the system and secure payment checkout platform to be able to purchase without any worries.

Cons

I wish I could customize the landing page more with different fonts, colors, and adding photo layouts. The option to be able to have a spotify streaming widget embeded would be great too.

AW
AvatarImg

Angie W.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Great company to work with!

Reviewed 4 years ago

Eventbrite is awesome. We've been using it for years and continue to find great success with it.

Pros

Easy to set up race registrations and easy access to participant data.

Cons

I only wish we could set it up so people can sign up for multiple events at once.

CB
AvatarImg

Chandra B.

Education Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Easily accessible account of participants

Reviewed 3 years ago

Keeps a running record of money paid and attendance

Pros

I like the fact that the software is easy to keep up with who has signed up for each area., beats having the paper method sign up sheet.

Cons

At this time there is nothing that concerns me with sign. Least thing I like is notification system. Sometimes I do not receive notifications when are area is fully covered. I dont care that portion of money collected is not fully in my account

TB
AvatarImg

Thomas B.

Warehousing, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Good product

Reviewed 4 years ago

Easy to set up your event.

Pros

Easy to use to set up your event. Intuitive design.

Cons

Nothing to report here. Worked as it had hoped.

DS
AvatarImg

Doug S.

Human Resources, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Eventbrite logo

Eventbrite

It's OK

Reviewed 3 years ago
Pros

Over the years I've found Eventbrite fairly easy to sign up to, set up, and use.

Cons

Charges and payment terms are currently unfavourable when compared to their competition.

GG
AvatarImg

Gerald G.

Retail, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Amazing product.

Reviewed a year ago
Pros

I love how quick I can set up events to let people sign up for it.

Cons

I hate sometimes it freezes on the other persons end

SW
AvatarImg

Shannon W.

1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Easily can find a concert anywhere anytime.

Reviewed 4 years ago

Simple set up very easy to use.

Pros

Has so many options of things to go do. You can find music to go see, food events, events for kids, educational events it has it all.

Cons

Sometimes when I’m searching for an event that I know for sure is happenening the app won’t show the event.

LD
AvatarImg

Lisa D.

Shipbuilding, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Great place to add your upcoming events

Reviewed 3 years ago

We promote our events here and generally we get people that sign up that otherwise would not have signed up or attended our events.

Pros

Their software is pretty easy to us if you interested in promoting an upcoming event, this is certainty a great place to do it.

Cons

There really is not any thing that I don't like about their software so far I have not had any problems at all with it.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Philanthropy, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Safe and Trusted site for ticket sells

Reviewed 3 years ago

If youre giving tickets away to people in your organization, you can send a sign up link to them and allow them to sign up on a first come-first serve basis. I like that you can secure the sign up with a password.

Pros

My sorority and a free clinic that I volunteer at, use Eventbrite to sell tickets to our philanthropic events. It is a very safe and trusted site for ticket sells. I like that you can receive reminders from them, and confirmation when you sign up for an event. I like that you can also set up a waitlist.

Cons

Eventbrite is a fair and easy to use site, I have not encountered any problems while using this website.

SC
AvatarImg

Sachin C.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Eventbrite logo

Eventbrite

Perfectly good Software for online event tickets

Reviewed 5 years ago

All good. Keep up the good work guys.

Pros

1) Straight to the point, no cuss no fuss. 2) Stupid people friendly. In short ease of use is optimum. 3) Don't know if anyone giving a competition to this software would survive for long.

Cons

1) Minor glitches when reloading the page sometimes, but that can happen with anyone. 2) Hardly anything to be said on the negative part.

AvatarImg
AvatarImg

Kat A.

Verified reviewer

Apparel & Fashion, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Eventbrite logo

Eventbrite

Fashion

Reviewed 6 months ago

I have organized myself several successful events on this app in the past. I plan to set-up additional diverse follow-up events in the near future.

Pros

Functions with ease; the users goal can be reached on this app. Tools works like a charm.

Cons

None applicable. No complications with the apps tools; placement; settings. Clear understanding.

RC
AvatarImg

Reen C.

Hospital & Health Care, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Evetbit

Reviewed 4 years ago
Pros

Eventbrite is a great easy way to send invites

Cons

Eventbrite sometimes ends up in spam mail

HH
AvatarImg

Heather H.

Education Management, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Eventbrite logo

Eventbrite

Very easy to use

Reviewed 4 years ago
Pros

Easy to set up events like field trips and parent sign up sheets, as well as events for fundraisers.

Cons

I didn't feel like some of the buttons were in the right place so not as intuitive to make some things happen within the software.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Games, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Eventbrite logo

Eventbrite

Nice and easy way to setup meeting events

Reviewed 3 years ago

Setting up events for work and organize friends gatherings

Pros

Very easy to use, the UI allows for even inexperienced users with minimal knowledge to set-up meetings quickly

Cons

None so far. The platform allows for exactly what it advertises. It even gets a chunk from revenues on paid events, and stays free for free events

IB
AvatarImg

Irene B.

Financial Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Eventbrite logo

Eventbrite

User-Friendly Platform to Sell Event Tickets

Reviewed 10 months ago

All-in-all for the free service, it's a great tool to use for an event that requires physical or digital tickets.

Pros

Setting up the event, setting the amount and limits on tickets, the ability to easily set-up for a virtual event (e.g. Zoom), setting up the event reminder emails and the ability to schedule them.

Cons

The set-up for a two-date event is a little cumbersome and customer support is very limited with a free account so it took a little longer to figure out to how to set-up an event like that.

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Braden A.

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Eventbrite

Good product. Could be better

Reviewed 4 years ago

Pretty good experience overall - I've used it to get hundreds of people signed up for half a dozen events. I am going to continue to use it.

Pros

I like how easy it is to set up an event, get it live, and get people signed up.

Cons

I don't like how outdated some of the pages look. The landing page where you sign up for events can get pretty ugly, which is sad for such a large company.

AR
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Anonymous Reviewer

Verified reviewer

Events Services, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Eventbrite

Review: Eventbrite

Reviewed 4 years ago

I use this software at work to submit events to local calendars.

Pros

I like that I am able to use it to both find events to attend, and also as a marketing tool to submit events for others to attend for my PR job.

Cons

The information is not always up-to-date.

BB
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Brittany B.

Media Production, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eventbrite

Eventbrite is perfect

Reviewed 10 months ago

Overall I rate it high up on my list.

Pros

I love the ease of Eventbrite. As a constant user, it simplifies attending events.

Cons

Making sure print option always works is key to having a ticket software.

AR
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Anonymous Reviewer

Verified reviewer

Medical Practice, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Eventbrite

Great for Looking up Events and Getting Tickets

Reviewed 4 years ago

Overall very easy to use and look up events.

Pros

Easily look up events, easily readable. Great way to not only buy tickets but also sell them if needed.

Cons

Prices can be a bit high. Site can appear somewhat clunky looking and overwhelming to a less tech savvy person.

CR
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Carol R.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Glue Up

Indispensable in China

Reviewed 6 years ago

Yale Center Beijing hosted hundreds of events and managed tens and thousands of contacts using this platform. Better than Eventbrite for China because of its China-friendly functionalities. Nice interface and easy to use.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Ashwin B.

Verified reviewer

Hospitality, 11-50 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Glue Up

Very Poor Core Functionalities - Much better out there for cheaper/free

Reviewed 2 years ago

Overall it's been troublesome. Our sales cycle was hurried through, and the company pushed a sale through before the product could have been properly assessed by our new digital team. Unfortunately, we've been unable to cancel our contract - which is somewhat understandable. However, we've found the company to be extremely dismissive and condescending when faced with legitimate product concerns. This is not a product for any organisation that is looking for VFM.

Pros

Given that none of the core features service our organisation's needs, we cannot speak to this.

Cons

From the implementation widget to the lack of membership-gating for content, there is a lot to not like about this product. The low send volumes for email newsletters, coupled with the high cost and poor email builder (white-labeled SendGrid) are extremely annoying. The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature. If you have the budget, you should stretch to Hubspot, which integrates seamlessly with Eventbrite. We are limited by the number of custom fields we can add to entries/applications. The end user experience is cumbersome and somewhat meaningless. It's essentially just a payment portal with an events widget and a mailer - neither of which work particularly well, or are any better than the free options.

Vendor response

Dear Ashwin, We are sorry you feel that our products are not a good fit for your organization. The sales cycle was initiated on January 11th and resulted in the signed contract on February 26th. During that time, we ensured a demo was provided, examples were shown, took the time to clearly and accurately answer the numerous questions that were presented, and waited for board approval as well prior...