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FareHarbor vs Peek Pro Comparison (2026)

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FareHarbor

Peek Pro

Overview

FareHarbor is an all-in-one booking platform for tours, activities, rentals and attractions, combining online booking, payments, inventory, distribution, reporting and 24/7 support.

Peek Pro is an online booking solution designed for rental, tour operators, and other experience-based businesses. The platform assists operators in increasing bookings through intelligent upselling features and capturing lost sales opportunities without any additional effort. It provides access to various resellers and helps teams manage all ticket sales from a centralized system.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

0.01

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.1K

937

145

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.7

796

654

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“It prevents double-bookings for the waterpark so I don't have to deal with angry parents asking for refunds, and I also kind of like the colors used in the calendar.”

Agnes R.

Chief Executive Officer

“FareHarbor manages all 100 of my kayaks and does not overbook them (that's nice) and they answer back in minutes via live chat (which is a miracle as most of the time I think the whole system will crash on me).”

Agnes R.

Chief Executive Officer

“Waivers processed through the web are still a miracle and process without freezing everything as long as customers are smart enough to sign them.”

Peter B.

Managing Director

Pros

“It combines scheduling, payments, customer management, client support, calendar integration and reporting in one place, so businesses don’t have to use multiple apps.”

Brooks L.

Customer Service Support Tech

“As long as folks know they can purchase tickets before 3 AM, I will not have to answer the phone to sell tickets (which is fine). When someone calls the support line, there is a real person who answers the call and does not sound like a robot, which shocked me.”

Eugene S.

Chief Product Officer and Co-Founder

“I’ve been using online booking software since starting my private tour company five years ago, primarily with Fare Harbor. While not perfect, they were generally responsive to issues. But when they announced a new 2% fee for facilitating third-party bookings — on top of what I already felt was declining customer service — I started feeling nickel-and-dimed.”

mark p.

owner

Cons

“Sometimes you have to click the buttons on the mobile app like ten times before it even register anything which makes me want to throw my phone.”

Maksim K.

Manager

“Every time an agent attempts to use a booking.com Europe zip code it will freeze and cause Square to fail.”

Peter B.

Managing Director

“The payout takes over 7 days sometimes. And also why cant I just type the number of guests instead of smashing the plus button forever.”

Maksim K.

Manager

Cons

“It is also super frustrating to have to do math every single time a customer wants a refund because the total amount charged to the credit card is displayed in the dashboard rather than the net amount that the vendor gets after the vendor's cut.”

Eugene S.

Chief Product Officer and Co-Founder

“Unfortunately, some of those automated messages appeared to come from her account, which buried a real request to schedule another Zoom session. When I finally found that message and replied — five days later — Peek informed me my onboarding window had closed.”

mark p.

owner

“Meanwhile, Peek finally responded to my pricing issue, completely oblivious that I’d already moved on. If you’re considering Peek for booking software, be prepared: their promises sound great, but my experience was nothing but missed connections, poor support, and endless frustration.”

mark p.

owner