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FareHarbor provides industry-leading online ticketing and booking solutions designed specifically for tours, activities, attractions, and events. Through one intuitive Dashboard, FareHarbor eases operations for more than 13,000 businesses worldwide. Options like custom seat maps, online seat selection, and automatic assignments can all be tailored to your unique needs while capacity limits and contactless ticket scanning help you maintain the latest safety protocols. Do all of this and more with the industry-low credit card rate of 1.9% + 30 cents per transaction and our best-in-class, 24/7 customer support team.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
1K
Starting from
Free
Value for money contenders
Functionality
4.6
/5
1K
Total features
69
5 categories
Functionality contenders
Overall Rating
4.8
/5
1K
Positive reviews
885
121
15
4
10
Gary T.
CS
CHRISTINA S.
RS
Rocky S.
HT
Hugo T.
SG
Sean G.
MM
Mindy M.
Overall rating contenders
Jeremy J.
Business and Project Manager
Real Estate, 1-10 employees
Review source
Transcript
Jeremy J.: Hello. My name is Jeremy. I'm a marketing and IT director and I give FareHarbor a five out...
Kevin H.
System Administrator
Law Practice, 51-200 employees
Review source
Transcript
Kevin H.: Hi, I'm Kevin. I'm a docent. I give FareHarbor a four out of five. For more videos like this,...
Emma P.
Verified reviewer
Leisure, Travel & Tourism, self-employed
Used daily for 1-2 years
Review source
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Overall, I really like Fareharbor - I like the way it looks when people book.
The customer service is amazing and fast On a day to day basis, it is easy to use and you can add all the information you need to for all your guides.
I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes.
Hello Emma - Thank you for posting this review! We are happy to hear that you've found our software easy to use and that you have had positive experiences working with our amazing Support Team. With that, we are always available and can help set up and amending your items or can schedule a team member to help train you on that specific function. Thanks!
Demian D.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 1-2 years
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Over all, for what I need from FareHarbor, it's a great fit!
I like the look of it, functionality, helpful instructions if need, and the increase in direct bookings, without customers contacting me first, to make a decision.
The FareHarbor Distribution Network could be improved upon. I didn't find value in that department, so do not offer my services for a commission. However, I did allow FH to set up a website for page for Other Activities, partnering with other local tour operators. I have yet to see the value in that for referring business. multiple times.
Melissa L.
Sports, 1-10 employees
Used daily for 1-2 years
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The first year was great. The second season I only needed a copy of the calendar I previously had, but after working with support- for months, or trying to because you never get the same support person, they still have not fixed my availability and it’s costing my business money every day. We are a small seasonal operation and only have a few months of operations that are crucial for the entire year....
The look of the interface. That’s the only good thing about the software, but if it’s not functional, it’s not worth it.
super can’t seem to complete a request, even when it’s costing my business.
Eric H.
Recreational Facilities and Services, 11-50 employees
Used daily for 2+ years
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The ease of use and the customer support is way above expectations and is superior to any other software we have tried.
I don’t have anything that I dislike about the company they are always integrating and improving experience
Nuno B.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 1-2 years
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Overall 5 stars. Our company is working daily in Fareharbor and we have all our staff team of more than 20 people using it plus the external sales plataforms fully integrated such as Get Your Guide, Viator, Civitatis and many more.
Easy on-boarding process, its functionality and quick set up in general.
There are a aspects that constantly requires the intervention of the support team which is always a bit time consuming for changes that requires some urgency.
Q. What type of pricing plans does FareHarbor offer?
FareHarbor has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available
Q. Who are the typical users of FareHarbor?
FareHarbor has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does FareHarbor support?
FareHarbor supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Irish, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish
Q. Does FareHarbor support mobile devices?
FareHarbor supports the following devices:
Android, iPad, iPhone
Q. Does FareHarbor offer an API?
Yes, FareHarbor has an API available for use.
Q. What other apps does FareHarbor integrate with?
FareHarbor integrates with the following applications:
Google Analytics 360, Zapier, WordPress, Stripe, Squarespace, Google Ads, Meta for Business, Google Calendar
Q. What level of support does FareHarbor offer?
FareHarbor offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat