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FreshLime
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer retention data platform
Table of Contents
FreshLime - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
FreshLime overview
What is FreshLime?
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.
With FreshLime, businesses can unify all of their customer data in a single platform. Data can be integrated from multiple sources, and captured in real time to power personalized customer experiences. Customers are automatically segmented based on their previous interactions, demographics, purchase history, lifetime value, feedback, and other variables. Targeted communications can be sent out to different customer segments, with automated and scheduled messaging.
FreshLime includes reputation monitoring tools for managing online customer feedback and reviews. Review requests can be sent out to any device, and users can monitor all incoming reviews from a single dashboard with automatic notifications for any feedback requiring urgent attention. Businesses can also manage their local listings across 70 search networks, including Google, Yahoo, Yelp and Facebook, with real-time automatic sync of any updates.
Starting price
per month
Alternatives
with better value for money
FreshLime’s user interface
FreshLime reviews
Overall rating
3.3
/5
4
Positive reviews
25
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.67/10
5
4
3
2
1
1
0
2
1
0
FreshLime's key features
Most critical features, based on insights from FreshLime users:
All FreshLime features
Features rating:
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Per month
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FreshLime pricing
Value for money rating:
Starting from
150
Per month
User opinions about FreshLime price and value
Value for money rating:
FreshLime integrations (1)
Top integrations
FreshLime support options
Typical customers
Platforms supported
Support options
Training options
FreshLime FAQs
FreshLime has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does FreshLime support?
FreshLime supports the following languages:
English
Q. Does FreshLime support mobile devices?
FreshLime supports the following devices:
iPad, iPhone
Q. Does FreshLime offer an API?
No, FreshLime does not have an API available.
Q. What level of support does FreshLime offer?
FreshLime offers the following support options:
Phone Support, Email/Help Desk, Chat