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Freshtix Logo

Cloud-based event ticketing platform for event organizers

Table of Contents

Freshtix - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2025

Freshtix overview

What is Freshtix?

Freshtix is an event ticketing and marketing solution designed to help organizers to sell tickets online for multiple events. It includes ticket scanning, box office management, reporting and analytics, booking protection, as well as season and mobile ticket options.

Organizers can use customization and branding options to create event pages with color themes, logos, videos and social media links. Freshtix also supports reserved seating, enabling users to set up custom layouts, table designs, and theater seating.

Ticket buyers can pay using credit cards, digital wallets, and online payment methods, including Google Pay, Apple Pay, and Venmo. The platform also allows users to choose whether to absorb or pass along ticketing fees to customers. It offers mobile applications for Android and iOS devices to streamline attendee check-in and revenue management.

Key benefits of using Freshtix

• Accepts multiple payment methods including credit cards, PayPal, Apple/Google Pay and Venmo
• Provides marketing tools to streamline ticket sales and attendance
• Customizable online ticketing platform to sell tickets before and during events
• Mobile application for Android and iOS devices to check-in attendees and manage revenue

Starting price

0.9per user

Alternatives

with better value for money

Freshtix’s user interface

Ease of use rating:

Freshtix reviews

Overall rating

4.7

/5

17

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.58/10
Rating distribution

5

4

3

2

1

14

1

1

1

0

Pros
“We love that FreshTix is local to Atlanta. It is extremely important for us to support local businesses and having the ability to work directly with the FreshTix team in person when needed.”
HC

Hannah C.

Project Manager

“We are very grateful that we were given this opportunity. The tool was relatively easy to use.”
KB

Kelly B.

“FreshTix is an amazing company to work with on event ticketing. I have been in the event business for 15+ years and have NEVER worked with a ticketing company that is a joy to work and talk with.”
sc

steven c.

Cons
“Poor Policies and Poor Customer service, once product is purchased.”
dK

david K.

na

“From having people queued up 'around the block' we went to no more than a dozen at peak time.”
BC

Brian C.

Project Manager

Who uses Freshtix?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Entertainment
Marketing and Advertising
Nonprofit Organization Management
Alternative Dispute Resolution
Others

Use cases

- Not enough reviews
-
-
-
-
-

Freshtix's key features

Most critical features, based on insights from Freshtix users:

Employee management

All Freshtix features

Features rating:

Barcode/Ticket scanning
Customer data management
Kiosk ticketing
Mobile ticketing
Online ticketing
Onsite ticketing
Point of sale (pos)
Print-at-Home
Promotions management
Reporting/Analytics
Reserved seating
Seating map
Venue management
Website management

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/user

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TicketSource logo
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Freshtix pricing

Value for money rating:

Starting from

0.9

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Freshtix price and value

Value for money rating:

To see what individual users think of Freshtix's price and value, check out the review snippets below.

“We love that FreshTix is local to Atlanta. It is extremely important for us to support local businesses and having the ability to work directly with the FreshTix team in person when needed.”
HC

Hannah C.

Project Manager

“We are very grateful that we were given this opportunity. The tool was relatively easy to use.”
KB

Kelly B.

Freshtix integrations (1)

Top integrations

Freshtix support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum

Freshtix FAQs

Q. Who are the typical users of Freshtix?

Freshtix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Freshtix support?

Freshtix supports the following languages:
English


Q. Does Freshtix support mobile devices?

Freshtix supports the following devices:
Android, iPad, iPhone


Q. Does Freshtix offer an API?

No, Freshtix does not have an API available.


Q. What level of support does Freshtix offer?

Freshtix offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum

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