PayPal Pricing, Features, Reviews & Comparison of Alternatives

PayPal

Global eCommerce platform for businesses of all sizes

4.67/5 (7,862 reviews)

PayPal overview

PayPal is an eCommerce service that enables businesses and individuals to pay, send money and accept payments without revealing any of their financial details. PayPal's secure payment technology enables vendors to accept credit cards, debit cards and PayPal payments for a percentage transaction fee. Vendors can accept payments on their website, on the go, in-store, in-app or send an invoice to customers via email.

Fully scalable, PayPal Payments Standard & Payments Pro also have the capability to build custom, professional and secure eCommerce sites for online retailers of all sizes.

PayPal One Touch streamlines the entire purchase process by enabling customers to checkout with PayPal in a single touch, without re-entering their login information each time. PayPal Working Capital business loans offer businesses the opportunity to grow whilst PayPal Credit allows customers the flexibility to pay in installments, over time.
www.paypal.com

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
PayPal screenshot: Accept payments through your website or in your store with PayPalHow PayPal WorksPayPal screenshot: Send personalized invoices via email with PayPalPayPal screenshot: The PayPal Here card reader plugs into tablets and mobile devices to accept card payments in storePayPal screenshot: PayPal Here for iPadPayPal screenshot: Accept payments on your tablet with PayPal Here PayPal screenshot: Send customized invoices using PayPal's free templatesPayPal One Touch DemoAbout PayPal Business AccountPayPal Business Account Features

PayPal reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.7
  4.3
AUBREY L D CHADZA

International payment system that stands as a gold standard

Used daily for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

We now have a PayPal button on our website that indicates to clients that we accept PayPal payments and we now receive funds from everywhere. It is an easy to use wallet and you can make withdraws easily to your bank account or credit card.

Pros
It has provided us with the opportunity to receive funds instantly from our clients from all over the world. All this happens at the best lowest expense possible. The most important thing you can create and send invoices very easily to clients. We are also able to request payments from clients. The choice to differentiate between personal and business accounts, of which they are all free to open, makes it more client focused. PayPal exchange rates to other currencies are also good than other companies that rob from clients by manipulating currency exchange rates. Buyer protection is another best feature to prevent fraudulent sellers from scamming clients.

Cons
As much as paypal is making life simple and is helping building a global community, their introduction of fees when you are sending money to a friend across borders makes it unfair.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Orlando Blanco

A safe and simple platform for online shopping

Used daily for 2+ years
Reviewed 2019-10-31
Review Source: Capterra

PayPal was the first electronic payment platform I used, it was very easy for me to start using it. Thanks to this valuable platform, I can shop online, pay for services and also receive money when selling an administrative product or service. It is very safe and reliable, I use PayPal a lot because it is accepted in almost all internet pages.

Pros
PayPal has many positive things, I can receive and send money from anywhere in the world. With PayPal I can buy on EBay safely and instantly. There are also many websites that accept PayPal as a form of payment. In addition, I can send money to my family and friends. It is very easy to open an account and send and receive money, you only need the email of the other person and that's it, the money arrives instantly. Even if you have an associated PayPal bank account, you can withdraw the money to that account. Something I like is that I can create an invoice, customize it and send it to a customer. I can associate my debit or credit card with the account and that way I can make payments online without revealing the card details. The technical support is good, they try to help you when you have a problem, although I think they should improve a bit.

Cons
The bad thing about PayPal is that it is very delicate and for any suspicious reason they can limit the account, that is, you cannot send money to another person. That sometimes happens when you enter the account with another IP or in another country. If that happens you have to contact support and many times it takes too long to solve the problem. I would also like PayPal to have a chat system, that way you can solve problems that arise quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Instrumental in Early Stage B2B Company

Used occasionally for 2+ years
Reviewed 2019-10-22
Review Source: Capterra

We used paypal invoicing options to grow revenues 60% y/y starting in 2011. We also used the invoicing buy new and subscription buttons to test licensing and payment options for a variety of in-house products and services. It was incredibly useful to be able to make changes quickly, put them in production to measure the results. A big part of this is that anyone could market a new product and begin testing, without having to schedule developer resources to process payments.

Pros
Allows us to quickly monetize new offerings and new product variations Many different charging and payment options available Attractive fee structure Easy to setup and manage Appropriate for b2b transactions where aesthetics are less significant.

Cons
Somewhat Limited Customization - to create a buying experience that doesn't feel you're "inside" of paypal is not trivial (and now is easier to do with other offerings). While the Paypal api has improved recently, it's still not as flexible as stripe, aws fps or aws devpay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Osamah Alnasser

Easy Money Transactions

Used weekly for 2+ years
Reviewed 2019-09-09
Review Source: Capterra

I have been using PayPal for over 5 years now and I think I can't abandon it anytime soon. PayPal made my life easier. Before PayPal, I had to go to my bank by car ( which consumes a lot of my time as the closest bank is a little bit too far away) to cash out my tuition fees and regular expenses. But now with PayPal, I don't have to do that anymore, my parents would simply transfer the money directly to my PayPal account and I can shop online without any effort at all! My advice, if you are not already a PayPal client, you should start using it. You will never regret it!

Pros
It's easy and simple to register in PayPal. All you need is an email address, a password and that is it! Once you register you can instantly start transferring or receiving money from your friends and relatives. You don't have to provide them with any kind of confidential information, all you need to give them is your email and they can instantly make a transaction to you! It's as simple as that! As a student studying outside of my country, My parents use PayPal to send me my tuition fees, money for food and living. All that happens through PayPal without making effort and without having to deliver it by hand. You can use PayPal to make purchases online. I use it to shop from popular markets like eBay and it works just fine! One thing I like a lot about PayPal is that it is very easy to use, even a 10 years old boy can use it for the first time without any troubles! it has a very simple (yet detailed) interface that no one will struggle to navigate through the different tabs. Also, I like how purchases are made within literally a few seconds, everything happens in a blink of an eye!

Cons
Honestly speaking, there is nothing to dislike about PayPal. Nothing! Although I might complain about PayPal not being supported as an available payment option in some big online shopping websites like Amazon or AliExpress. However, that has nothing to do with PayPal itself so I can't consider it a downside. Like I said everything in PayPal is just perfect!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Orr

PayPal Here is a One Stop Payment Center

Used weekly for 2+ years
Reviewed 2019-08-30
Review Source: Capterra

Witn the Paypal here app, I have found that people are more likely to buy items if I offer Paypal here. People seem to trust the app because they know the name. It also makes my bookkeeping easier since so many of my online payments already go through Paypal.

Pros
I have to admit that when I first heard of the app, I was a little skeptical. Ok, maybe more like scared. I have been using Paypal for Payments since it first came on line and it's one thing to have someone use Paypal with an online purchase, get paid and ship your package and another to have someone use an app to pay and walk off with their purchase. All sorts of things went through my mind. Mostly, what if there's a glitch and I can't get my money. Well, this is one easy app to use and, at least from my experience, seems like something customers want. It makes paying much easier, adds it to my Paypal account and, at least with me, eliminates any need for a regular merchant account. My experience has also shown that the money goes right into my account and if there is a question about a charge that shows up on a customer's statement(usually it's someone who doesn't know that the name of my company.I use Paypal here at a lot of vintage and artists markets), Paypal quickly fixes the problem. I love the product and, like Paypal itself, has served me well over the years. I have looked at other payment options, but, at this point, I'm staying with Paypal here!

Cons
There really isn't anything I dislike about this product. It is extremely easy to use. I can't think of anything that I would change. I even like the shape of the scanner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PayPal pricing

Starting from
$5/month
Pricing options
Free
Subscription
View Pricing Plans

In-store selling:

- 2.7% per US swipe or PayPal transaction.
- 3.5% + $0.15 for keyed entry.
- An additional 1% and/or 2.5% currency conversion is charged to cards for international transactions.

Website selling & Invoicing:

- Upto $3,000 monthly: 2.9% + $0.30/transaction
- Upto $10,000 monthly: 2.5% + $0.30/transaction
- Upto $100,000 monthly: 2.2% + $0.30/transaction
- Over $100,000: Please contact PayPal

PayPal features

Access Control
Electronic Payments
Product Catalog

API (219 other apps)
Activity Dashboard (95 other apps)
Automatic Notifications (81 other apps)
Content Management (102 other apps)
Custom Forms (75 other apps)
Customizable Branding (123 other apps)
Customizable Templates (122 other apps)
Data Import/Export (97 other apps)
Drag & Drop Interface (101 other apps)
Reporting & Statistics (89 other apps)
Search Functionality (92 other apps)
Social Media Integration (68 other apps)
Template Management (66 other apps)
Third Party Integration (137 other apps)
Website Management (65 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (79 other apps)

Additional information for PayPal

Key features of PayPal

  • Accept Payments Online
  • Online Invoicing
  • Mobile Card Reader
  • Express Checkout
  • Virtual Terminal
  • Bill Me Later®
  • Credit Card Reader
  • Shopping Cart
  • PCI Compliance
  • Inventory Tracking
  • Barcode Scanning
View All Features

Benefits

PayPal uses the latest anti-fraud and data encryption technology to protect your information and keep it secure, reducing the risk of online fraud.

With the PayPal Here app - available on iOS, Android and Windows devices - you can accept payment of all forms, at the point of sale, on your tablet.

For payments, customers can register their credit or debit card with their PayPal account, choose PayPal at checkout, then simply log in and confirm their payment. PayPal completes the process for them.

PayPal's One Touch feature means that after their first log in, customers don't need to re-enter their password, shipping details or payment information. This quickens the purchase process and helps to increase conversion rates.

Create and send customizable, logo-personalized invoices using PayPal's free templates.

PayPal has pre-built integrations with POS (Point of Sale) solution providers for all vendor types and sizes.