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PayPal Logo

PayPal

4.7
(24K)

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Comprehensive solution to serve your business needs.

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(91)

PayPal Pricing, Features, Reviews and Alternatives

PayPal FAQs

Q. What type of pricing plans does PayPal offer?

PayPal has the following pricing plans:
Pricing model: Free

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Q. Who are the typical users of PayPal?

PayPal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does PayPal support?

PayPal supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

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Q. Does PayPal support mobile devices?

PayPal supports the following devices:
Android, iPad, iPhone

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Q. Does PayPal offer an API?

No, PayPal does not have an API available.

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Q. What other apps does PayPal integrate with?

PayPal integrates with the following applications:
Wix, WooCommerce, Quickbooks Online, Braintree, BigCommerce, Shopify

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Q. What level of support does PayPal offer?

PayPal offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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PayPal product overview

What is PayPal?

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Key benefits of using PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Videos
Documentation

Not sure about PayPal? Compare it with a popular alternative

Starting from

Free

Free plan
Free trial
Pricing range

Starting from

19

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

PayPal pricing information

Value for money

4.5

/5

24K

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PayPal features

Functionality

4.6

/5

24K

Total features

76

15 categories

Most valued features by users

Reporting/Analytics
Data Import/Export
Access Controls/Permissions
Order Management
Mobile Access
Social Media Integration
ACH Payment Processing
Ad hoc Reporting

Functionality contenders

PayPal users reviews

Overall Rating

4.7

/5

24K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

17.9K

4.7K

939

174

223

Pros
What I like the most about paypal is, it is easy to use in paying and most of all paypal giving a gift reward in every users.
The Paypal program is very wonderful. The ease in depositing and withdrawing is very distinguished.
Love the ease of use and the ease of implementation/integration within other websites and platforms to capture payment.
Cons
However, people also get blocked by PayPal without any warning and they can freeze and hold the money from that account that makes annoying things to the user.
Also, I do worry about storing my bank account information for a service like PayPal. They might be insured against fraud, but I still worry sometimes that my account information will be stolen.
This becomes a problem when you need money quickly. IPN and PayPal API are unstable, often messing up transactions, especially if they involve limited items and need verification as soon as possible.

Overall rating contenders

CH
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Cassidy H.

Artist

Entertainment, 11-50 employees

Review source

Overall Rating

PayPal Review

Reviewed a year ago

Transcript

Cassidy H.: Hey, what's going on? I'm Cassidy, I'm an artist. I give PayPal a five out of five stars....

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Mical B.

OWNER

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Helped my business grow

Reviewed a year ago

Transcript

Mical: Hi, my name is Mical, I'm a small business owner, and my rating for PayPal is five. For more reviews,...

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Emeka O.

Information Technology and Services, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Widely Used Payment Processor

Reviewed 3 years ago

I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.

Pros

I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information...

Cons

I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.

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Suzan P.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Paypal Business Review

Reviewed 4 years ago

Overall, I've been a customer of paypal for over 10 years. I like their invoicing system, and how it tracks everything for you. It gives ease of access when you go into Paypal and you need to search for and track payment or invoice records. That's awesome. I am not a fan of the customer service that paypal has. Each time I call for help to try to fix an issue I'm having, I end up getting off the...

Pros

I like a couple things about Paypal. I mostly like the mobile app that they offer, because it gives you ease of access when your on the go. I also like that Paypal has started integrating new partnerships like Venmo. I really like how easy and instantly you're able to transfer paypal funds into your bank account.

Cons

With the new partnership/integrated apps that they have, like Venmo, and Greendot, they aren't a two-way street. For instance, you can't transfer money from Venmo over to paypal, or at least I tried, and it was extremely confusing how they have everything set up.

AM
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Andres M.

Consumer Goods, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Pay Pal In Use

Reviewed a month ago

I recently had a very positive experience with PayPal. I needed to make a payment to a company overseas, and PayPal made it easy to do so. The transaction was completed quickly and securely, and I received a confirmation email right away. I appreciated the flexibility of being able to link my credit card to my PayPal account, and I also found the transaction fees to be reasonable. Overall, I was impressed with how simple and efficient the whole process was, and I will definitely be using PayPal for future online payments.

Pros

Convenience: PayPal is an extremely convenient way to make and receive payments. It is widely accepted and can be used to make payments on a variety of websites.Security: PayPal uses advanced security measures to protect its users from fraud and identity theft. Transactions are encrypted and PayPal monitors all activity for suspicious behavior.Speed: Transactions on PayPal are fast, and payments can be received instantly.Flexibility: PayPal allows users to link multiple bank accounts and credit cards, giving them flexibility in how they make and receive payments.International transactions: PayPal supports transactions in multiple currencies, making it easy to send and receive payments across borders.

Cons

Fees: PayPal charges fees for certain types of transactions, including international transactions and transactions involving currency conversion. These fees can add up quickly, especially for businesses that use PayPal frequently.Customer service: PayPal's customer service can be slow to respond, and some users have reported difficulty in resolving issues.Account freezes: PayPal has been known to freeze...

AR
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Verified reviewer

Consumer Goods, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Paypal is not user friendly for small business

Reviewed a month ago

We are integrating out to a more user-friendly model.

Pros

It is widely known and trusted, at the time of initial purchase it was one of the only products available.

Cons

It is cumbersome to use, not accessible across all platforms, poor book-keeping crossover. Customer service is underwhelming

NP
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Neel P.

Retail, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal

Reviewed 4 months ago

my overall experience with PayPal is great it is easy to work with.

Pros

What I liked most about this software is that it makes online purchasing easy and time saving.

Cons

What I like least about this software is that they charge a fee on big transactions

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