PayPal Pricing, Features, Reviews & Comparison of Alternatives

PayPal

Global eCommerce platform for businesses of all sizes

4.67/5 (7,940 reviews)

PayPal overview

PayPal is an eCommerce service that enables businesses and individuals to pay, send money and accept payments without revealing any of their financial details. PayPal's secure payment technology enables vendors to accept credit cards, debit cards and PayPal payments for a percentage transaction fee. Vendors can accept payments on their website, on the go, in-store, in-app or send an invoice to customers via email.

Fully scalable, PayPal Payments Standard & Payments Pro also have the capability to build custom, professional and secure eCommerce sites for online retailers of all sizes.

PayPal One Touch streamlines the entire purchase process by enabling customers to checkout with PayPal in a single touch, without re-entering their login information each time. PayPal Working Capital business loans offer businesses the opportunity to grow whilst PayPal Credit allows customers the flexibility to pay in installments, over time.
www.paypal.com

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
PayPal screenshot: Accept payments through your website or in your store with PayPalHow PayPal WorksPayPal screenshot: Send personalized invoices via email with PayPalPayPal screenshot: The PayPal Here card reader plugs into tablets and mobile devices to accept card payments in storePayPal screenshot: PayPal Here for iPadPayPal screenshot: Accept payments on your tablet with PayPal Here PayPal screenshot: Send customized invoices using PayPal's free templatesPayPal One Touch DemoAbout PayPal Business AccountPayPal Business Account Features

PayPal reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.7
  4.3
Katherine Longley

Ease of collecting payments from clients via PayPal for sole practitioner

Used daily for 1-2 years
Reviewed 2019-11-21
Review Source: Capterra

Accepting payments from clients was easy. Transferring money from PayPal to my personal accounts was easy. I really enjoyed using PayPal for my business needs for the time that I did, however I was using a paper health records system in conjunction with PayPal, so when I transferred over to an electronic health records system, the EHR included a payment functionality that streamlines with client appointments, notes, etc. I prefer PayPal's operations over the one I'm using now, except for the streamlined and connected functionality of the EHR payment system.

Pros
The variety of options in what to do with the money held in PayPal after a payment was made. This included an instant transfer to my personal bank account for a reasonable fee, a standard transfer to my bank account for zero fee that would happen in a couple business days, or even just leaving the money in PayPal to be used for other things. My Uber and Lyft accounts were linked to PayPal for payment, as well as Netflix, Spotify, Groupon, and other things. I always knew where my money was, there was no wondering how long it would take to transfer from one account to another.

Cons
I was unable to accept HSA or FSA cards. I also did not have a physical card reader so my clients were either downloading PayPal in order to pay via transfer to me, or I was creating an invoice where they could then enter in a card number. As a clinician, I didn't like that it felt as though I was asking them to download an app, even though the flexibility was actually there if they chose not to do so. I would have also liked the option to add a 'cash payment completed' option on an outstanding invoice. There was actually very little that I did not like about PayPal however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lisa DeAngelico

A well known site got even more user friendly!

Used weekly for 2+ years
Reviewed 2019-11-21
Review Source: Capterra

I used to use PayPal when selling or buying items in eBay only. Now I use it for my freelance business to send invoices, receive money from clients immediately, and either hold it there in PayPal or move it to my bank account. With a PayPal ATM Card, PayPal is like having a separate savings account without the hassles if having to go to a bank to apply for an account. The privacy and safety measures in place are top notch, and the added features make this a perfect way to send and request money whether for business or personal reasons.

Pros
PayPal has come a long way. It’s always been the go to when selling online, but now it can be used to send and receive payments for anything! Linking directly to your bank account or holding the money for you with the add on of a PayPal ATM Card, it’s now made itself available at various retailers where you can pick up money anytime. Send a request for business services rendered or simply for a friend to pay half for dinner. Send money to purchase items or simply as a gift to someone. PayPal’s charges very reasonable amounts for immediate transactions or you can go the free way and wait a day for your money to be moved. With so many new features, PayPal is the new way to send and receive money immediately.

Cons
I can honestly say there isn’t much I don’t like about PayPal. As someone who does Freelance work for a living, I have yet to find a con with its services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel Alejandro Quintero Perez

Best Software to transfer Money Worlwide

Used daily for 2+ years
Reviewed 2019-11-21
Review Source: Capterra

We started our business about 3 years ago. Our first Payment Processor was PayPal. In the beginning, we struggled a little bit syncing the bank accounts, and then PayPal asked for verification of the ID, sometimes the process is a little slow, I would recommend make faster the registration process so is more intuitive and friendly for people that are not experts in the field. Overall Paypal has been really good for our business, and the tools that offer to send an invoice for a customer are really nice. the customer is not required to have a Paypal account, so they can pay with the credit card. The Invoice System is really fast to create an invoice and send it really fast. When the Balance to be transferred is more than $1000 and you are making a commercial transaction. Paypal charged by a percentage that makes really high fee compared to a wire transfer from a regular bank, therefore, when we are transferring high amounts we use regular banks because it is a flat fee of $40. However Paypal still stands really good for small amounts, and the transactions are made immediately. we really love the reports that you can download from their system which is really handy at the Taxes's time also, PayPal can be synchronize easily with almost any website system, and make the process really smooth and fast We recommend PayPal for Business and individual that want to transfer around the world really fast We Recommend to PayPal open their own Marketplace Thank you

Pros
-Easy to Use and Intuitive -Adaptability to business, especially e-commerce -Used worldwide for the best selling Marketplaces in the world (Amazon, eBay, aliexpress) -Friendly reports -Friendly system -Low Fee Cost depends on the amount of the transaction

Cons
-High-cost fee for transactions when required a high amount of money -at the beginning is hard to open an account and sync with the bank account. the verification by sign-in doesn't work correctly, so you have to wait some business days to wait for a deposit -There are some high fees for other services that they have -the credit provided by PayPal, interests are a little high compared to amazon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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AUBREY L D CHADZA

International payment system that stands as a gold standard

Used daily for 2+ years
Reviewed 2019-11-08
Review Source: Capterra

We now have a PayPal button on our website that indicates to clients that we accept PayPal payments and we now receive funds from everywhere. It is an easy to use wallet and you can make withdraws easily to your bank account or credit card.

Pros
It has provided us with the opportunity to receive funds instantly from our clients from all over the world. All this happens at the best lowest expense possible. The most important thing you can create and send invoices very easily to clients. We are also able to request payments from clients. The choice to differentiate between personal and business accounts, of which they are all free to open, makes it more client focused. PayPal exchange rates to other currencies are also good than other companies that rob from clients by manipulating currency exchange rates. Buyer protection is another best feature to prevent fraudulent sellers from scamming clients.

Cons
As much as paypal is making life simple and is helping building a global community, their introduction of fees when you are sending money to a friend across borders makes it unfair.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Orlando Blanco

A safe and simple platform for online shopping

Used daily for 2+ years
Reviewed 2019-10-31
Review Source: Capterra

PayPal was the first electronic payment platform I used, it was very easy for me to start using it. Thanks to this valuable platform, I can shop online, pay for services and also receive money when selling an administrative product or service. It is very safe and reliable, I use PayPal a lot because it is accepted in almost all internet pages.

Pros
PayPal has many positive things, I can receive and send money from anywhere in the world. With PayPal I can buy on EBay safely and instantly. There are also many websites that accept PayPal as a form of payment. In addition, I can send money to my family and friends. It is very easy to open an account and send and receive money, you only need the email of the other person and that's it, the money arrives instantly. Even if you have an associated PayPal bank account, you can withdraw the money to that account. Something I like is that I can create an invoice, customize it and send it to a customer. I can associate my debit or credit card with the account and that way I can make payments online without revealing the card details. The technical support is good, they try to help you when you have a problem, although I think they should improve a bit.

Cons
The bad thing about PayPal is that it is very delicate and for any suspicious reason they can limit the account, that is, you cannot send money to another person. That sometimes happens when you enter the account with another IP or in another country. If that happens you have to contact support and many times it takes too long to solve the problem. I would also like PayPal to have a chat system, that way you can solve problems that arise quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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PayPal pricing

Starting from
$5/month
Pricing options
Free
Subscription
View Pricing Plans

In-store selling:

- 2.7% per US swipe or PayPal transaction.
- 3.5% + $0.15 for keyed entry.
- An additional 1% and/or 2.5% currency conversion is charged to cards for international transactions.

Website selling & Invoicing:

- Upto $3,000 monthly: 2.9% + $0.30/transaction
- Upto $10,000 monthly: 2.5% + $0.30/transaction
- Upto $100,000 monthly: 2.2% + $0.30/transaction
- Over $100,000: Please contact PayPal

PayPal features

Access Control
Electronic Payments
Product Catalog

API (219 other apps)
Activity Dashboard (94 other apps)
Automatic Notifications (81 other apps)
Content Management (102 other apps)
Custom Forms (75 other apps)
Customizable Branding (123 other apps)
Customizable Templates (122 other apps)
Data Import/Export (97 other apps)
Drag & Drop Interface (101 other apps)
Reporting & Statistics (88 other apps)
Search Functionality (92 other apps)
Social Media Integration (68 other apps)
Template Management (66 other apps)
Third Party Integration (137 other apps)
Website Management (65 other apps)
eCommerce Integration (67 other apps)
eCommerce Management (79 other apps)

Additional information for PayPal

Key features of PayPal

  • Accept Payments Online
  • Online Invoicing
  • Mobile Card Reader
  • Express Checkout
  • Virtual Terminal
  • Bill Me Later®
  • Credit Card Reader
  • Shopping Cart
  • PCI Compliance
  • Inventory Tracking
  • Barcode Scanning
View All Features

Benefits

PayPal uses the latest anti-fraud and data encryption technology to protect your information and keep it secure, reducing the risk of online fraud.

With the PayPal Here app - available on iOS, Android and Windows devices - you can accept payment of all forms, at the point of sale, on your tablet.

For payments, customers can register their credit or debit card with their PayPal account, choose PayPal at checkout, then simply log in and confirm their payment. PayPal completes the process for them.

PayPal's One Touch feature means that after their first log in, customers don't need to re-enter their password, shipping details or payment information. This quickens the purchase process and helps to increase conversion rates.

Create and send customizable, logo-personalized invoices using PayPal's free templates.

PayPal has pre-built integrations with POS (Point of Sale) solution providers for all vendor types and sizes.