App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

PayPal Logo

Write a review

Comprehensive solution to serve your business needs.

(123)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

PayPal Pricing, Features, Reviews and Alternatives

PayPal FAQs

Q. What type of pricing plans does PayPal offer?

PayPal has the following pricing plans:
Pricing model: Free

These products have better value for money


Q. Who are the typical users of PayPal?

PayPal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PayPal support?

PayPal supports the following languages:
Arabic, Polish, Korean, Portuguese, English, Turkish, Chinese (Simplified), Hungarian, Ukrainian, Swedish, Danish, Russian, German, French, Italian, Thai, Czech, Japanese, Dutch, Chinese (Traditional), Indonesian, Irish, Spanish, Norwegian (Bokmal), Finnish, Hebrew


Q. Does PayPal support mobile devices?

PayPal supports the following devices:
Android, iPad, iPhone


Q. Does PayPal offer an API?

No, PayPal does not have an API available.


Q. What other apps does PayPal integrate with?

PayPal integrates with the following applications:
Wix, WooCommerce, QuickBooks Online, Braintree, BigCommerce, Shopify


Q. What level of support does PayPal offer?

PayPal offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

PayPal product overview

What is PayPal?

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Key benefits of using PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Videos
Documentation

Not sure about PayPal? Compare it with a popular alternative

HoneyBook logo
4.8
(616)

Starting from

Free

Free plan
Free trial
Pricing range

Starting from

19

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

PayPal pricing information

Value for money

4.5

/5

25.1K

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PayPal features

Functionality

4.6

/5

25.1K

Total features

76

14 categories

Most valued features by users

Reporting/Analytics
Data Import/Export
Access Controls/Permissions
Order Management
Mobile Access
Inventory Management
ACH Payment Processing
Ad hoc Reporting

Functionality contenders

PayPal users reviews

Overall Rating

4.7

/5

25.1K

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

18.7K

4.9K

985

186

271

Pros
What I like the most about paypal is, it is easy to use in paying and most of all paypal giving a gift reward in every users.
The Paypal program is very wonderful. The ease in depositing and withdrawing is very distinguished.
Love the ease of use and the ease of implementation/integration within other websites and platforms to capture payment.
Cons
However, people also get blocked by PayPal without any warning and they can freeze and hold the money from that account that makes annoying things to the user.
Also, I do worry about storing my bank account information for a service like PayPal. They might be insured against fraud, but I still worry sometimes that my account information will be stolen.
This becomes a problem when you need money quickly. IPN and PayPal API are unstable, often messing up transactions, especially if they involve limited items and need verification as soon as possible.

Overall rating contenders

CH
AvatarImg

Cassidy H.

Artist

Entertainment, 11-50 employees

Review source

Overall Rating

PayPal Review

Reviewed 2 years ago

Transcript

Cassidy H.: Hey, what's going on? I'm Cassidy, I'm an artist. I give PayPal a five out of five stars....

AvatarImg
AvatarImg

Justin R.

Sales Consultant

Construction, 51-200 employees

Review source

Overall Rating

PayPal is the proven favorite

Reviewed 3 years ago

Transcript

Justin: Hi, my name's Justin. I work at a church. I'm a pastor, and I'm reviewing PayPal. I'd give it...

AvatarImg
AvatarImg

Jake H.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A User-Friendly Invoicing System and Accounting System

Reviewed 5 years ago

Great so far. I don't see us switching to any other invoicing platform anytime soon.

Pros

The thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.

Cons

The only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.

BG
AvatarImg

Ben G.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great payment provider, could do with more methods though

Reviewed a month ago

My overall experience with PayPal in the 10+ years I have used them has been good, as my main source of income is with PayPal where I can accept card payments and PayPal balance payments. I will continue to use them for as long as they remain one of the best payment merchants in the world.

Pros

I love that PayPal is very easy to implement and has a great amount of API features, scripts, and its own balance so you can import funds from elsewhere such as your bank or have money sent to you without the need for a bank, PayPal is widely accepted in multiple countries and is currently the most used payment method, especially for automation, on my whole website.

Cons

I wish PayPal would accept more payment methods such as Bitcoin, decrease their chargeback fee and allow more countries to use them. I hope their support can improve slightly as well as most of the time they do not understand my query or give an irrelevant solution.

DS
AvatarImg

Daniel S.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Stay far away from paypal

Reviewed 16 days ago

Horrible service. Use to be great but now they are idiot's

Pros

Use to like paypal but recent change by paypal to account limits is bull.

Cons

I have always been pleased with paypal but now am pissed. There are holding almost 12k in funds from my customer for there room addition and want to micro mange me and m6 business and that is not going to fly. By by paypal...

DG
AvatarImg

Destiny G.

Design, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

A decent payment processing solution with some drawbacks

Reviewed 2 months ago

I think overall PayPal is okay, but many of the issues I've had, had the potential to turn into a lot bigger issues. I would say it's probably no longer the best option for payment processing.

Pros

They have one of the shorter wait times for payouts/balance transfers compared to other platforms I've used. Many people are familiar with them and many companies/organizations still use them which often lends itself to an easier check out process. I like that it has pay later options for my clients.

Cons

Paypal was once one of the most trusted and secure payment processors, but there have been many points of failure over the years and I am not as confident about it as I once was. I have previously had some issues with fraudulent purchases made using my account. In my experience their customer service has not been the best often because of language barriers leading to my concerns not being understood/addressed....

AI
AvatarImg

ADRIANO I.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fast processing

Reviewed a month ago

Overall, it's been a good experience. We use Paypal services on a daily basis.

Pros

The process of sending and/ or receiving payments is very fast and easy.

Cons

Depending on the type of transaction the processing fee could be a little high.

Related categories