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PayPal

Comprehensive solution to serve your business needs.

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PayPal Pricing, Features, Reviews and Alternatives

PayPal product overview

Price starts from

0.04

Per month

What is PayPal?

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re just getting started or already a thriving enterprise or marketplace.

Key benefits of using PayPal

Accept Payments - PayPal Commerce Platform helps make it easy for your customers to pay any way they want from almost anywhere. Let them pay now, pay later, or offer subscriptions or global and local payment options. It's the kind of flexibility customers demand—the kind that drives loyalty and lets you grow with the market.

Make Payments - Keep your business moving. Simply send payments to contractors or vendors directly from your account with PayPal.

Manage Risk - Our powerful network securely processes more than 1 billion transactions each month. And since our fraud tools get smarter with each transaction, we can help protect your business and your customers against fraud with the unmatched experience, global reach, and advanced fraud protection technology of PayPal.

Accelerate Growth - Now you can access critical funding, drive sales and conversion with shopper insights, and connect easily with new marketplaces. It’s growth, accelerated.

Streamline Operations - With the platform, you have the tools and resources you need to tackle the mundane tasks, freeing you to focus on what you love. Your business will run smoother than ever with reporting, analytics, shipping, and cash management tools—all from a single dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Videos
Documentation

PayPal pricing information

Value for money

4.6

/5

21.5K

Starting from

0.04

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PayPal features

Functionality

4.6

/5

21.5K

Total features

79

16 categories

Most valued features by users

Reporting/Analytics
Data Import/Export
Access Controls/Permissions
Order Management
Shopping Cart
Multiple Payment Options
For B2B
Compliance Management

Functionality contenders

PayPal users reviews

Overall Rating

4.7

/5

21.5K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

16,145

4,305

841

148

155

Pros
The Paypal program is very wonderful. The ease in depositing and withdrawing is very distinguished.

ha

hatem a.

Love the ease of use and the ease of implementation/integration within other websites and platforms to capture payment.

ES

Emily S.

This has been a great overall experience. I love that PayPal now has started accepting Bitcoin and cryptocurrencies.

JM

JOHN M.

Cons
However, people also get blocked by PayPal without any warning and they can freeze and hold the money from that account that makes annoying things to the user.

AR

Anonymous Reviewer

Also, I do worry about storing my bank account information for a service like PayPal. They might be insured against fraud, but I still worry sometimes that my account information will be stolen.

JL

Joseph L.

This becomes a problem when you need money quickly. IPN and PayPal API are unstable, often messing up transactions, especially if they involve limited items and need verification as soon as possible.

ES

Eka S.

Overall rating contenders

Overall Rating

PayPal is the proven favorite

Reviewed a year ago

Transcript

Justin: Hi, my name's Justin. I work at a church. I'm a pastor, and I'm reviewing PayPal. I'd give it...

BC
AvatarImg

Beth C.

Office Manager

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Safe secure way to process payments

Reviewed 7 months ago

Transcript

Beth C.: Hi, my name is Beth. I am an office manager. I would give PayPal five stars out of five stars....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The OG For Payments

Reviewed 9 days ago

Accepting payments on websites for clients was the main objective for using this software.

Pros

It's easy to use, people have used it for 10/20 years successfully.

Cons

The API isn't friendly on websites compared to stripe.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It's Worth It

Reviewed 11 days ago

It has been perfect for business and personal use. People bitch about the fee, but it's worth it. What you get in back up from Pay Pal is complete back up. Love it!

Pros

I have never had a problem. Complete satisfaction and value for money

Cons

I don't have any complaints...don't raise the fees.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

I wonder why this company still exists

Reviewed 7 days ago

I have used Paypal for over 15 years and the more I use it the less I want to use it. I need to have it because it is required for several services I use - however, I try to minimize my use in every way. The previous sections has more information about it.

Pros

I like the fact that I can often pay through Paypal when I am buying something online on a website that I don't fully trust.

Cons

First of all, Paypal is very expensive, at least in Europe. Customer service is non-existent, you end up battling with one bot after another, and the case is never solved. I have had countless situations where my partners' Paypal accounts have been shut down temporarily because they have requested some information and after the information has been given to them - the correct, exact information they...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Paypal is enough.

Reviewed 3 months ago
Pros

I appreciate being a personal Paypal customer for years. Converting to business has helped serve others that may not be comfortable with paying through other portals. Paypal helps protect the customer > the vendor, and this is important to people (I know, as I feel the same way as a consumer.) I appreciate that Paypal does have a bi-functional feature to collect and send invoices, as well as payments.

Cons

Customer service with Paypal has diminished over the years. The ease of the mobile site is not as great as the browser, and unfortunately, sometimes you need to rely on the ability of your phone to optimally function.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Impossible not to use it

Reviewed a month ago
Pros

Those who buy online frequently know this online payment system well, you register once, save your preferred payment method and pay with a couple of clicks!

Cons

For those who start, their collection commissions are a little higher than their competitors

PayPal FAQs and common questions

Q. What type of pricing plans does PayPal offer?

PayPal has the following pricing plans:
Starting from: $0.04/month
Pricing model: Free, Subscription


Q. Who are the typical users of PayPal?

PayPal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PayPal support?

PayPal supports the following languages:
Arabic, Polish, Korean, Portuguese, English, Turkish, Chinese (Simplified), Hungarian, Ukrainian, Swedish, Danish, Russian, German, French, Italian, Thai, Czech, Japanese, Dutch, Chinese (Traditional), Indonesian, Irish, Spanish, Norwegian (Bokmal), Finnish, Hebrew


Q. Does PayPal support mobile devices?

PayPal supports the following devices:
Android, iPad, iPhone


Q. Does PayPal offer an API?

No, PayPal does not have an API available.


Q. What other apps does PayPal integrate with?

PayPal integrates with the following applications:
Wix, WooCommerce, Quickbooks Online, Braintree, BigCommerce, Shopify


Q. What level of support does PayPal offer?

PayPal offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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