GetFeedback vs SurveySparrow

Google Forms

SurveyMonkey

Zoho Survey

XM for Customer Experience

FigPii

Stonly

Compare GetFeedback and SurveySparrow based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

FigPii is a cloud-based conversion rate optimization (CRO) platform that helps enterprises design the user experience (UX) and identify visitor intent, behavior, and preferences by tracking interactions via polls, heatmaps, recordings, and more.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

GetFeedback is easy-to-use online survey software designed to improve response rates.

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Campaign Management

CES Survey Structure

Chat/Messaging

Commenting/Notes

Communication Management

Complaint Monitoring

Conditional Logic

CSAT Survey Structure

Customer Database

Customer Experience Management

Customer Journey Mapping

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Drag & Drop

Email Management

Email Marketing

Email Reminders

Engagement Tracking

Feedback Management

Knowledge Management

Mobile Survey

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

NPS Survey Structure

Offline Response Collection

Performance Metrics

Predictive Analytics

Process/Workflow Automation

Pulse Surveys

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Response Quotas

Response Validation

Search/Filter

Sentiment Analysis

Site Intercept Survey

Skip Logic

SMS Messaging

SSL Security

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Text Analysis

Third-Party Integrations

Trend Analysis

URL Customization

Visual Analytics

Widgets

Workflow Management

GetFeedback

Web-based

Cs Supervisor

I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.

Operations Manager

Their staff have been very helpful and are great at following up to ensure your success.

Sr. Program Manager 

I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.

Owner

The filling out process is easy, aesthetically pleasing and quite enjoyable. I absolutely love that all my responses go straight to my business e-mail so I can print and compile.

Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.

Director

They're customer service is outstanding. I cannot recommend this product enough.

This is great for us because we're able to track some very specific questions on lead and contact records for better targeting our sales efforts.

Integrated into my 'usual' newsletter seemlessly. I own a small business and think it is brilliant that this type of service is available to me, not just businesses with large marketing budgets.

I use GetFeedback to send a wedding day questionnaire to my brides to be and they love it almost as much as I do. The platform is extremely easy to navigate and use, and very up to date.

Awesome Awesome Product. Awesome Customer Service.

Marketing Operations Lead

Reporting and visualization capabilities are very limited. Another problem is the integration is not that reliable and prone to mistakes.

Donor Relations and Events Director

This survey tool was so easy to use and created beautiful, highly functional, versatile feedback forms.

This boosted our credibility as an organization to send professional looking forms. It ended up not being worth the cost after the price structure adjustment.

Church Communications Training

If anything, it could be a little cheaper, but I'd really struggle to criticise this software.

UX/UI Designer & Entrepreneur 

It doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test.

Marketing Automation Project Manager

It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce.

Marketing Manager

As a smaller company, GetFeedback has allowed us to create professional, easy to use surveys, that look stylish and capture the eyes of our guests.

Getfeedback is a feedback platform owned by SurveyMonkey. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce.

GetFeedback screenshot: Create beautiful, on-brand surveys with GetFeedback’s easy-to-use survey builder

GetFeedback screenshot: Supercharge survey engagement by 240% with one-touch email surveys

GetFeedback screenshot: Engage your customers with surveys that work great on any device

GetFeedback screenshot: GetFeedback: The #1-rated survey solution for Salesforce

GetFeedback screenshot: Monitor key metrics with GetFeedback’s Real-Time Dashboards and Text Analytics

Freelancers

Large Enterprises

Mid Size Business

Small Business

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

Anonymous Feedback

Autofill

Automated Scheduling

Benchmarking

Customer History

Data Security

Electronic Signature

Employee Database

Employee Portal

Employee Profiles

Event Triggered Actions

For Healthcare

Forms Creation & Design

Individual Development Plans

Mass Texting

Media Monitoring

Mobile Access

Monitoring

Multiple Question Types

Multiple User Accounts

NPS of Customers

NPS of Employees

Offline Access

Paper-Based

Performance Management

Performance Review Management

Personalization

Phone-Based

Progress Tracking

Rater Selection

Ratings/Reviews

Reminders

Review Monitoring

Segmentation

Self Assessment

Single Sign On

Skills Assessment

Social Media Integration

Statistical Analysis

SurveySparrow

Android

Linux

Windows

iPad

iPhone

Employee 

The customer support by survey sparrow is excellent. If anyone is looking for best review platform truly i will recommend surveysparrow for them to experience the best.

Managing Director

My clients and their clients love this software. The best resolution to typeform issues.

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Overall SurveySparrow is already good with the potential to be amazing.

Senior Manager

It's good for the feedback survey. I can say its very good tool and we used the API also and its worked very well.

Senior Technical Recruiter

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

Managing Partner

I had some small feedback on a SurveySparrow newsletter, got a mail back the same day thanking me for my comment and got asked if I had anything else to share, improving future outreach.

Accountant

The design looks really fresh and there are some excellent tools which really make life easier for us such as the built-in email share and the audience management.

Human Resources Generalist

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions.

Senior Program Manager

A tool that makes it easy and effective for you.

Inability to move through the visual view of the survey without going from start to finish to see edits. Renaming is only available on the Enterprise subscription.

The studies are not difficult to know and surprisingly simpler to complete and have numerous studies to wrap up. It's a truly incredible overview device and it is not difficult to utilize.

Really bad customer service. Slow response time and no real help.

Also, the customer support is fast and friendly.

founder

Replied no, and the bot says the team typically answers in a few min. An hour later still waiting.

GetFeedback vs SurveySparrow Comparison (2026)

GetFeedback

SurveySparrow

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives