GetFeedback vs SurveySparrow

Google Forms

SurveyMonkey

Zoho Survey

XM for Customer Experience

FigPii

Stonly

Compare GetFeedback and SurveySparrow based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Survicate

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Screeb

The All-In-One Platform  to Build Product Experiences Your Users Will Love

Create modern, on-brand surveys in minutes that look great on every device. Analyze your results in real time or integrate with Salesforce for deeper insights

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Analytics

Campaign Management

CES Survey Structure

Chat/Messaging

Commenting/Notes

Communication Management

Complaint Monitoring

Conditional Logic

CSAT Survey Structure

Customer Database

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Drag & Drop

Email Management

Email Marketing

Email Reminders

Engagement Tracking

Feedback Management

Knowledge Management

Mobile Survey

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

NPS Survey Structure

Offline Response Collection

Performance Metrics

Predictive Analytics

Process/Workflow Automation

Pulse Surveys

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

Response Quotas

Response Validation

Search/Filter

Sentiment Analysis

Site Intercept Survey

Skip Logic

SMS Messaging

SSL Security

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Templates

Text Analysis

Third-Party Integrations

Trend Analysis

URL Customization

Visual Analytics

Widgets

Workflow Management

GetFeedback

Web-based

Basic

Marketing Operations Lead

Reporting and visualization capabilities are very limited.

Another problem is the integration is not that reliable and prone to mistakes.

Everything what is related to the surveys, set up and data collection is great.

Lead Systems Analyst

Donor Relations and Events Director

The ability to send a link to the survey through my own work email/campaign blast was an additional cost, so I had to manually add all recipients and send the survey through the platform itself, which was time consuming and created an additional communications task for me.

Marketing Manager

GetFeedback also has an excellent email template builder that allows users to create email templates with a question embedded directly into the email.

It was incredibly overpriced for what it was as a tool.

GetFeedback can also obtain a list of Contacts from Salesforce to distribute surveys.

Global Customer Insights Manager

The survey-taking experience in GF Direct.

IT Business Relationship Analyst

It has a variety of different question types that can be added to the form canvas and most importantly you have a variety of templates available by default.

Banking Officer

I wish there was a way to include incomplete responses in the summary results without having to export them.

Data Analyst 

It is mainly restricted to desktop browsers and apps rather than mobile web.

The survey options for active and passive feedback are both used.

To gather user input, Usabilla may be added to  website.

This survey tool was so easy to use and created beautiful, highly functional, versatile feedback forms.

The application is user-friendly and provides excellent reporting features.

My database coordinator loved that it was a native Salesforce app.

Solution Architect

It was easy to learn and did a lot of impressive things that I definitely took credit for :)!

Marketing Automation Project Manager

Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.

It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce.

Very expensive if you want to have the Salesforce connection.

Surveys

User Experience

Integrations

Analytics and Reporting

Survey Creation

User Interface

Data Analysis

Pricing

Theme Options

Response Handling

Freelancers

Small Business

Large Enterprises

Mid-size Business

Momentive

Jotform

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Anonymous Feedback

Autofill

Automated Scheduling

Benchmarking

Customer History

Data Security

Electronic Signature

Employee Database

Employee Portal

Employee Profiles

Event Triggered Actions

For Healthcare

Forms Creation & Design

Individual Development Plans

Mass Texting

Media Monitoring

Mobile Access

Monitoring

Multiple Question Types

Multiple User Accounts

NPS of Customers

NPS of Employees

Offline Access

Paper-Based

Performance Management

Performance Review Management

Personalization

Phone-Based

Progress Tracking

Rater Selection

Ratings/Reviews

Reminders

Review Monitoring

Segmentation

Self Assessment

Single Sign On

Skills Assessment

Social Media Integration

Statistical Analysis

SurveySparrow

Android

iPhone

iPad

Windows

Linux

Chromebook

Owner

One of my favorite features is the offline mode—it allows me to collect data without needing an internet connection, which is a huge plus for fieldwork.

Managing Director

It would be useful to have better cross breaks on the data for analysis of responses - some of the design features are a bit basic.

Partner

Custom applications can add additional capabiltiy, but can be difficult to find and use within the platform.

Office Manager

Ability to email out surveys and record anonymously or have their names listed.