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GetFeedback vs Typeform Comparison

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Overview

GetFeedback is easy-to-use online survey software designed to improve response rates.

Category Leaders

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

32

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

321

106

10

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.

Pros

I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
Excellent user experience. I loved designing the typeforms and their customer support was excellent, something I really value.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Cons

Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.

Cons

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features50
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • CRM
  • Collaboration Tools
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Live Results Tracking
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Negative Feedback Management
  • Online Polling
  • Predictive Analytics
  • Process/Workflow Automation
  • Projections
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Data
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • URL Customization
  • User Management
  • Video Support
  • Web Forms
  • Widgets
  • Total features47
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
  • CRM
  • Collaboration Tools
  • Complaint Monitoring
  • Conditional Logic
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Gamification
  • Live Results Tracking
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Negative Feedback Management
  • Online Polling
  • Predictive Analytics
  • Process/Workflow Automation
  • Projections
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Real Time Analytics
  • Real Time Data
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • URL Customization
  • User Management
  • Video Support
  • Web Forms
  • Widgets

Integrations

  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations152
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk