Gold-Vision CRM vs Bigin by Zoho CRM

HubSpot CRM

Salesforce Sales Cloud

Zoho CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Partnership Executive

The usage of  communication tools on the platform is not always fit for purpose and looks like there will need to be further developments made (potentially backend) to help us reach out goals.

Group Marketing Associate

We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.

Managing Director

Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system

Gold-Vision CRM is an affordable, integrated, fully-customisable Sales & Marketing Automation platform for mid-market businesses. You can simply manage your team and processes wherever you are and on any device.

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Automated Routing

Batch Processing

Bid Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Analytics

Campaign Management

Campaign Segmentation

Channel Management

Chat/Messaging

Client Management

Client Tracking

Collaboration Tools

Commission Management

Communication Management

Configurable Workflow

Contact Database

Contact Management

Contract/License Management

Conversion Tracking

Customer Database

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Enrichment

Data Import/Export

Document Management

Document Storage

Drag & Drop

Drip Campaigns

Dynamic Content

Email Management

Email Marketing

Email Templates

Email Tracking

Estimating

Event Triggered Actions

Field Sales Management

For AEC Industry

Forecasting

For Insurance Industry

For iPad Devices

For Small Businesses

For Startups

Interaction Tracking

Internal Chat Integration

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Lead Scoring

Lead Segmentation

Lead Verification/Validation

Live Chat

Marketing Automation

Marketing Calendar

Mobile Access

Monitoring

Multi-Channel Marketing

Multivariate Testing

Opportunity Management

Performance Metrics

Pipeline Management

Pipeline Reports

Predictive Analytics

Project Management

Project Time Tracking

Project Tracking

Proposal Generation

Prospecting Tools

Quotes/Estimates

Real-Time Reporting

Referral Tracking

Reminders

Reporting/Analytics

Reporting & Statistics

ROI Tracking

Sales Activity Management

Sales Analytics

Sales Approval

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Gold-Vision CRM

Web-based

Windows

iPad

Android

iPhone

Linux

Dynamics 365

Zendesk Suite

Maximizer CRM

Core

Professional

Ultimate 

Enterprise 

The actual platform itself could do with a sprucing up to make it more visually appealing, when looking at the likes of Monday, Salesforce etc.

Director of Sales and Marketing

Gold Vision CRM has streamlined our entire customer database, from prospects to active accounts.

Associate Director

It’s made managing client relationships and projects across different areas of the business straightforward and reliable.

Marketing and Operations Manager

When copy quoting the details from the first quote pull through (i dont think this use to happen) now you have to remove those details to add in the correct contact.

Combined with outstanding, fast, and friendly support from the Gold-Vision team, it’s become an indispensable tool for our business.

Software Developer

Additionally, the system offers comprehensive reporting, presenting data through dynamic charts and graphs that are both user-friendly and allow for in-depth exploration.

The system can also be customised to suite specific needs which we found really helpful.

Customer support in relation to our client manager makes it much better to maneuver.

This empowers users to quickly locate critical data, which can then be saved, streamlining repetitive tasks.

Senior Estimator

They are responsive, helpful and friendly and always extremely patient when working with a busy business like ours.

Collaborative work with the team at Goldvision has been an absolute pleasure.

Account Manager

Twilight police was the ability to just be caught up in the amount of features but like I said if you're unable to narrow down what you need and not use some of you're not forced to use all the pictures so don't feel like you have

Our account manager, [sensitive content hidden], delivers outstanding support.

Potential risk of sending a quote addressed to the wrong person.

Finance & Quality Manager

When creating a search list and you click into one of the fields and then close the original list filters have gone

Our account manager [sensitive content hidden]

Sales and Marketing Director

Im sure will improve as we get better at using and build to suit us

Marketing Lead

You helped us create a system which perfectly matched our needs, in a very bespoke way, and this was really essential for us in managing the reporting during Covid when all eyes were on our pipeline and business development.

What sets the system apart, however, is its robust search and filtering capabilities.

General Manager

Having used Gold-Vision for 8 years for CRM and pre-sales management, we have now implemented a number of post-sales processes, such as project management and Return Merchandise Authorisation (RMA).  

Commercial Adminstrator

Occasionally, the system can be a little inflexible when trying to manipulate data and produce reports.

Business Operations Administrator

The ability to oversee and review individuals work on an hourly basis is critical to the business and Gold Vision enables us to do that with ease and fluidity.

Really pleased with our decision to upgrade to GV v8 and this has facilitated us to drive efficiencies in our work processes, time saving, greater customer interactions visibility and reporting.

Marketing Executive

Great - super helpful and the product is a great central hub for our team

Head of Business Development

Ability to customise the system to best suit our processes.

Customer Experience Manager

The training is key and very useful- for us we have had an amazing project manager [sensitive content hidden] that has support us with any questions and always answers us straight away.

As a result, Gold-Vision has evolved into a feature-rich CRM system over the years.

Gold-Vision CRM has been exceptionally well-received by all our users, and the reason is clear – its remarkable flexibility and power.

Sales Manager

The software features everything we need for our business from contact management, quoting, and reporting

that enable users to tailor the system to their individual working practices whilst maintaining corporate processes.

Sales & Marketing Director

Probably OK if you don't want to integrate with anything else and you have time and knowledge to filter out unneccesesary stuff and build your own dashboards.

Times when it has been difficult to find answers to a query.

Office Manager

All our information is in one place with regards to the sales pipeline and it is used to create cashflow forecasts and give an accurate overview of the business at any time.

Digital Marketing Strategist

Do not have any current issues with Gold-Vision CRM.

Because it is so customisable it can take some time to decide exactly how to configure it and what you want it to show you.

The CRM is flexible and easy to amend once it has been created.

Customer service team leader

Our teams use the CRM system for marketing campaigns, sales leads, customer account management and email tracking as well as complaints handling and communication within the wider teams but most importantly us, gold-vision created a bespoke customer portal to allow our customers complete access to their account information including managing their contacts details, billing and shipping information, raising support tickets and even ordering our products, which has been vital to the every day success of our business.  

GV is so easy to use, everything about the system is good, especially the reporting.

Completely lacking basic CRM functions like a visible sales pipeline.

Technical Sales Engineer

We really like the email marketing side of the software, which is something as a company is new to us. Since having Gold-Vision we have been able to send out multiple marketing emails a month to push our name and products further than ever before.

VP Sales & Marketing

With the help of a very talented and conscientious team at GV we were able to re-create our entire project workflow system within Gold Vision with a seamless integration.  

Product Manager

There are some basic features missing, such as copying or cloning opportunities and quotes and auto-updates that could be improved.

Marketing Manager

I love the vast amounts of functions and features and the system is constantly getting updated and regular support.

Technical Sales Consultant

With Gold-Vision we have managed to amalgamate several systems into a single place improving our overall efficiency as well as the visibility of data.

I’d like to take this opportunity to say that our experience of using GoldVision – both the system and the customer experience – has been faultless.

Technical & Commercial Manager

A few of our business specific processes cannot be set up in the system, although most areas can be re-configured easily or via additional customization.

It does seem highly configurable if you know what you are doing which is probably a plus over other CRMS

Gold-Vision CRM vs Bigin by Zoho CRM Comparison (2026)

Gold-Vision CRM

Bigin by Zoho CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives