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Gold-Vision CRM Logo

Gold-Vision CRM

4.7
(105)

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Sales, marketing & support CRM

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(6)

Gold-Vision CRM Pricing, Features, Reviews and Alternatives

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Starting from

32.50

/user

Per month

Free plan
Free trial
Pricing range

Starting from

8

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support

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Gold-Vision CRM product overview

Price starts from

32.50

/user

Per month

What is Gold-Vision CRM?

Gold-Vision is a highly configurable and user-intuitive CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with an impressive number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite, and social media networks.

Key benefits of using Gold-Vision CRM

  • The CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

  • Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

  • Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

  • Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

  • Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Gold-Vision CRM FAQs

    Q. What type of pricing plans does Gold-Vision CRM offer?

    Gold-Vision CRM has the following pricing plans:
    Starting from: $32.50/month
    Pricing model: Subscription
    Free Trial: Available

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    Q. Who are the typical users of Gold-Vision CRM?

    Gold-Vision CRM has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does Gold-Vision CRM support?

    Gold-Vision CRM supports the following languages:
    English, French, German

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    Q. Does Gold-Vision CRM support mobile devices?

    Gold-Vision CRM supports the following devices:
    Android, iPad, iPhone

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    Q. Does Gold-Vision CRM offer an API?

    Yes, Gold-Vision CRM has an API available for use.

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    Q. What other apps does Gold-Vision CRM integrate with?

    Gold-Vision CRM integrates with the following applications:
    Loqate, Microsoft Outlook, Google Analytics 360, Adobe Acrobat Sign, Clearbit, Gmail, DocuSign, Sage 50cloud Accounting, Twitter, Lead Forensics, Microsoft 365, LiveChat, Eventbrite, Meta for Business, Quickbooks Online, Google Maps, Xero

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    Q. What level of support does Gold-Vision CRM offer?

    Gold-Vision CRM offers the following support options:
    Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum

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    Gold-Vision CRM pricing information

    Value for money

    4.5

    /5

    105

    Starting from

    32.50

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Gold-Vision CRM features

    Functionality

    4.5

    /5

    105

    Total features

    117

    9 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    API
    Alerts/Notifications
    Data Import/Export
    Email Marketing

    Gold-Vision CRM users reviews

    Overall Rating

    4.7

    /5

    105

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.98/10
    Rating distribution

    5

    4

    3

    2

    1

    72

    29

    4

    0

    0

    Pros
    Two best things about Gold Vision from our point of view. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system.
    The level of detail it provides, from opportunity to project delivery is great and provides all the data I need to track opportunities and projects, coupled with easy to use reports.
    With the help of a very talented and conscientious team at GV we were able to re-create our entire project workflow system within Gold Vision with a seamless integration.
    Cons
    Campaign software unable to send without. Gv-c in the email - this can sometimes lead to emails being missed when people reply with the new email address in cc or bcc box.
    Terminology was difficult to understand, which made keying data into some fields a challenge. People were putting the same data into different fields because they didn't understand the titles.
    The drag and drop functionality for Gold-vision Connect design aspect is a bit clunky and makes it difficult to position and re-size the elements exactly how you want them to look.
    RB
    AvatarImg

    Richard B.

    Building Materials, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Goldvision helps us manage our pipeline.

    Reviewed 2 years ago

    Goldvision talked us through the process with clarity at every stage, and the product has delivered to and beyond our expectations. Goldvision's after sales / implementation support has been exemplary.

    Pros

    Goldvision has vastly increased our productivity, the accuracy of our opportunity tracking and critically the ability for us to speak with decision makers at the right time. As an organisation we can now forecast more precisely, monitor conversion rates and overall have much better control over our pipeline.

    Cons

    There is little to dislike about the software, some of the quotation interface has taken a while to understand but there have been no issues.

    HB
    AvatarImg

    Helen B.

    Furniture, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Improves with Regular Daily Use

    Reviewed 3 years ago

    An improving picture, the more we learn the more we use it. Although I still feel we don't use it to it's full potential Switching over to any new software package is going to be a challenge, when everyone was happy with the old system but over time and with more support & training from Gold Vision we now wouldn't be without it.

    Pros

    Brings all our customer data into one place, quick and easy access for all users. Very easy to manage our GDPR compliance. Provides clear and accurate daily reports, which appear live on your own dashboard You can customise the software, which we've now done and it works much better for our business

    Cons

    Initially, it was over complicated, far to many steps and options on each screen Terminology was difficult to understand, which made keying data into some fields a challenge. People were putting the same data into different fields because they didn't understand the titles Over time, we have customised each screen and made the software work for our business

    Vendor response

    Thank you for your great review Helen. We're pleased to hear that with additional support and training you wouldn't be without Gold-Vision. To address your user interface point we would love to upgrade you to our latest version. Please do get in touch when you are ready. Many thanks, Zoe

    SG
    AvatarImg

    Steve G.

    Electrical/Electronic Manufacturing, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Overall, this is a good piece of software but lacks some of the sophistication of other packages

    Reviewed 5 years ago

    It makes it easier for the team to see what's happening with various projects that often cross responsibility boundaries.

    Pros

    The GUI is the best feature - very good to use. Other aspects that are good are the ability to link accounts together and migrate contacts from one account to another.

    Cons

    Having to "page" in lists rather than scroll through them, especially in the quotes dialogue. That really annoying red "alerts" dialogue that crops up every couple of minutes - there really needs to be a way of cancelling that or at least making it less frequent.

    SR
    AvatarImg

    Stuart R.

    Photography, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Gold Vision CRM

    Reviewed 4 months ago
    Pros

    We needed a flexible system to suit our industry. Both [SENSITIVE CONTENT]and [SENSITIVE CONTENT]did a fantastic job explaining that their software could be modified to our needs. We ended up with a lot of bespoke work done and I'm pleased to say it suits our needs perfectly. The version 8 upgrade went smoothly and we love the new interface. We use Connect for email campaigns and are very happy with it.

    Cons

    As we have a highly bespoked system, when we have problems it can take a while to resolve.

    Vendor response

    Thankyou Stuart for such an amazing review! We are very pleased to hear Gold-vision is facilitates business requirements, and that you are happy with Connect. Kind Regards, Alex

    DM
    AvatarImg

    Debbi M.

    Food Production, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A brilliant CRM system built to suit different companies needs!

    Reviewed a year ago

    The gold-vision team have not only been so helpful throughout the implementation of our CRM system but our support tickets have always been quickly addressed in a professional and friendly way. Our teams use the CRM system for marketing campaigns, sales leads, customer account management and email tracking as well as complaints handling and communication within the wider teams but most importantly us, gold-vision created a bespoke customer portal to allow our customers complete access to their account information including managing their contacts details, billing and shipping information, raising support tickets and even ordering our products, which has been vital to the every day success of our business.

    Pros

    Gold-vision has been flexible right from the start of our CRM integration, which is something that was key to us as we are part of a very unique industry. The integration with our software was smooth and despite having lots of bespoke items in our current software that could cause issues, the gold-vision team have found ways to marry the two systems harmoniously.

    Cons

    Nothing as yet although we have been using the CRM system for a while I feel like there is a lot more that we can learn to properly utilise it!

    Vendor response

    Hi Debbi, We are so pleased to receive your excellent review. I shall certainly pass on your positive comments to all teams at GV. Thank you, Zoe

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