Gold-Vision Pricing, Features, Reviews & Comparison of Alternatives

Gold-Vision

Sales, marketing & support CRM

4.64/5 (70 reviews)

Gold-Vision overview

What is Gold-Vision?

Gold-Vision is a highly configurable CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with a number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite and social media networks.

With Gold-Vision CRM you have access to various sales tools that provide visibility on how your leads are performing. Capture data automatically from website forms, live chats or IP tracking tools, define touch points to score leads, and get a live view of your pipeline. Plus, sales automation features enhance the sales process with reminder alerts, defined due dates, follow ups, and much more.

Use Gold-Vision’s integrated email marketing features to blend your website visitor data with email marketing and interactions so that you can score leads and contacts accurately. You can also use targeted marketing campaigns and configure multi-stage automations for lead nurture or new customer campaigns and understand your ROI quickly with built in reporting.

Decrease waiting times for customers and improve their satisfaction with Gold-Vision’s automated customer support features. All historic support data is logged whether conversations took place via phone or web chat, helping you to track and search customer exchanges, including any linked support tickets.

Project management features keep projects organized and on schedule with automated to-do lists, project reporting, due date alerting, appointment tracking, collaboration tools, and more. Users are also able to manage events, conferences and training courses as well as create invitations and take bookings.
www.gold-vision.com

Pricing

Starting from
$21.50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Europe, United Kingdom

Supported languages

English, French, German
Gold-Vision screenshot: Intelligent by design, Gold-vision is a CRM that will meet your wider business needs on the go.What's New in Gold-Vision CRM [Version 8 Teaser]Gold-Vision screenshot: Get better leads with alerting and automated workflows.Gold-Vision screenshot: Gold-Vision is ready to integrate with your key business tools.Gold-Vision screenshot: Manage marketing campaigns in the one place.Gold-Vision screenshot: Streamline your booking process with automated workflows, booking & delegate management and reporting.Gold-Vision screenshot: Improve customer satisfaction with increased Help Desk productivity.Gold-Vision screenshot: Stay on schedule, improve collaboration ad reduce tender admin with Gold-Vision's project management tool.

Gold-Vision reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.5
  4.9
Lee House

A CRM that can flex and fit to your companies needs.

Used daily for less than 6 months
Reviewed 2019-11-13
Review Source: Capterra

Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.

Pros
Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM. Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates. The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks. You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into. Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits. When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos.

Cons
Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.

Response from Esteiro Business Solutions


Thank you Lee for your fantastic review.

We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too.

We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams.

Kind regards,

Zoe

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bev Webster

Solid system now upgraded beautifully!

Used daily for 2+ years
Reviewed 2019-11-25
Review Source: Capterra

What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!

Pros
Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!

Cons
No 'cons' for me - we are happy with Gold-Vision

Response from Esteiro Business Solutions


Hi Bev,

A big thank you for your excellent review about Gold-Vision.

It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting.

Kind regards,

Zoe


Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve Goodfellow

Overall, this is a good piece of software but lacks some of the sophistication of other packages

Used daily for 2+ years
Reviewed 2018-03-12
Review Source: Capterra

It makes it easier for the team to see what's happening with various projects that often cross responsibility boundaries.

Pros
The GUI is the best feature - very good to use. Other aspects that are good are the ability to link accounts together and migrate contacts from one account to another.

Cons
Having to "page" in lists rather than scroll through them, especially in the quotes dialogue. That really annoying red "alerts" dialogue that crops up every couple of minutes - there really needs to be a way of cancelling that or at least making it less frequent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Alison Phillips

Keysafe Review

Used daily for less than 6 months
Reviewed 2020-02-17
Review Source: Capterra

Pros
Very logical to use. Good visuals Good support from the Support ticket system. Good training on site from Bashar has been easy to train others & sort out their issues have used the standard reports eg for Duplicate companies

Cons
Expected Jan, Feb, Mar etc to be in calendar order Didn't seem logical to get the Quotation emailed to the customer (sorted now) Expect to be able to get actual sales compared to forecast sales on the same graph It wasn't clear from the sales pitch that we had to input all the company & contact data from ACT! We all thought it would transfer from Sage using the Sage integration tool.

Response from Esteiro Business Solutions


Thank you for your positive review about Gold-Vision and we are very pleased to hear of the great customer support you've received.

We understand that our support team have been working with you with regards to your specific requirements, but should you need any further assistance, please get in touch as we are more than happy to assist.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rachel Davidson

Gold-Vision CRM review

Used daily for less than 6 months
Reviewed 2019-11-22
Review Source: Capterra

Pros
The aesthetics, the ease of use and it is clear which step is next and I don't get frustrated working it out!

Cons
I didnt like the initial data upload and cleansing the data before going into the system as the duplicates were a nightmare

Response from Esteiro Business Solutions


Hi Rachel,

Thank you for your positive review. It's always nice to hear that Gold-Vision eliminates frustrations and you find it easy to use.

We're pleased that we could work with you to cleanse your data making your user experience much better.

Kind regards

Zoe

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gold-Vision pricing

Starting from
$21.50/month
Pricing options
Free trial
Subscription
View Pricing Plans

Subscriptions include support, maintenance and software updates

Gold-Vision features

API
Activity Dashboard
Activity Tracking
Calendar Management
Customizable Reporting
Reminders
Social Media Integration
Third Party Integration

Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Branding (226 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reporting & Statistics (272 other apps)
Surveys & Feedback (164 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Gold-Vision

Key features of Gold-Vision

  • API
  • Access control
  • Activity tracking
  • Analytics
  • Appointment tracking
  • Automated reminders
  • Automated to-do lists
  • Automatic distribution
  • Automatic notifications
  • Booking management
  • CRM integration
  • Call management
  • Campaign management
  • Communication management
  • Contact database
  • Custom fields
  • Custom integrations
  • Customer database
  • Customer service analytics
  • Customer service tools
  • Customer support
  • Customer support tracking
  • Customizable templates
  • Customizable workflows
  • Data import/export
  • Delegate management
  • Document storing
  • Due date alerting
  • Email integration
  • Email response control
  • Event marketing
  • Forecasting
  • Intelligent data segmentation
  • Interaction tracking
  • List management
  • Live chat
  • Live dashboards
  • Mail server integration
  • Marketing automation
  • Mobile sales
  • Multi-currency
  • Performance tracking
  • Pipeline
  • Progress tracking
  • Project management
  • Quotes / proposals
  • ROI reporting
  • Real-time reports
  • Reporting & statistics
  • Request escalation
  • Security levels
  • Social Media integration
  • Standard or custom reporting
  • Support history
  • Task management
  • Team collaboration
  • Third party integrations
  • Touch point scoring
View All Features

Benefits

The CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.