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Gold-Vision CRM Pricing, Features, Reviews and Alternatives

Gold-Vision CRM product overview

Price starts from

$

32.50

/momonth
Per Feature

What is Gold-Vision CRM?

Gold-Vision is a highly configurable CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with a number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite and social media networks.

Key benefits of using Gold-Vision CRM

  • The CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

  • Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

  • Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

  • Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

  • Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    Gold-Vision CRM pricing information

    Value for money

    4.6

    /5

    84

    Price starts from

    $

    32.50

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Gold-Vision CRM features

    Functionality

    4.4

    /5

    84
    Total Features103 8 categories

    Most valued features by users

    Reporting/Analytics
    API
    Reporting & Statistics
    Alerts/Notifications
    Email Marketing
    Third Party Integrations
    Activity Dashboard
    Data Import/Export

    Functionality contenders

    Gold-Vision CRM users reviews

    Overall rating

    4.6

    /5

    84

    Positive reviews

    96%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.05/10
    Rating distribution

    5

    4

    3

    2

    1

    57

    24

    3

    0

    0

    Pros
    Love the charts that can be created and the home page which can be set up with favourite information. Customer support has been amazingly helpful.

    AT

    Anna T.

    The level of detail it provides, from opportunity to project delivery is great and provides all the data I need to track opportunities and projects, coupled with easy to use reports.

    RW

    Ross W.

    GV is a great product and costs much less than its competitors. The service we receive is excellent and the webinars are very worthwhile.

    AP

    Abi P.

    Cons
    Campaign software unable to send without. Gv-c in the email - this can sometimes lead to emails being missed when people reply with the new email address in cc or bcc box.

    JR

    James R.

    Terminology was difficult to understand, which made keying data into some fields a challenge. People were putting the same data into different fields because they didn't understand the titles.

    HB

    Helen B.

    The drag and drop functionality for Gold-vision Connect design aspect is a bit clunky and makes it difficult to position and re-size the elements exactly how you want them to look.

    PM

    Praveen M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A CRM that can flex and fit to your companies needs.

    Reviewed 2 years ago

    Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.

    Pros

    Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built...

    Cons

    Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.

    Vendor response

    Thank you Lee for your fantastic review. We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too. We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams. Kind regards, Zoe

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Yewdale - Customer Experience Review

    Reviewed 8 months ago

    Goldvision is helping us to keep a track of all of our customer contact and complaints. It allows us to to open tickets and follow the tickets through to resolution. The email tracking system is great so you can view all of the email contacts for each ticket at once. It allows us to add any photos or notes to view on each ticket and also integrates with our phone system outbound to leave call notes. This allows for a detailed investigation for each ticket and all of the tools we need to complete a thorough investigation through to a resolution. It also allows us to tag individual products and issues leading to more detailed and easily accessible reporting.

    Pros

    Integrated with our business easily and is now a go-to function for us in Customer Care. We use this regularly every day and is now used as our CRM for all customer contact with us. The ticketing system is excellent and the integration allows you to track your emails via the ticket reference to keep a record of all contact for each ticket. There is also a dashboard function which helps you to monitor and analyse incoming tickets and trends to report on.

    Cons

    There are still some more advanced features I would like to see from Goldvision in the future. This would include more advanced reporting for tickets, particularly for our Customer Care aspect and further integration with some of the other platforms we use would prove very handy too.

    Vendor response

    Hi Shaun, Thank you for your great review and we are so pleased to hear that Gold-Vision was the best overall package when seeking a better CRM. It's also great to hear that it is now your go-to function for your Customer Care to improve you service and customer management. Kind regards, Zoe

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A truly custom-built CRM with a phenomenal team at Gold Vision backing it.

    Reviewed a month ago

    Gold Vision has provided us with a 360 degree view of our ongoing customer and prospective customer interactions. With full visibility is it easy to see at a glance what is going on from full sales pipeline viewing right down to the notes captured within an opportunity.

    Pros

    The fact that just about every aspect of it is customizable. With the help of a very talented and conscientious team at GV we were able to re-create our entire project workflow system within Gold Vision with a seamless integration. The ability to easily navigate it is incredible, it's a very intuitive system.

    Cons

    It's inability at this time to interface with LinkedIn, although this may have changed or may be integrated at some point.

    Vendor response

    Hi Linda, Thank you for your brilliant 10 out of 10 review. We are thrilled to hear that we were able to develop an intuitive system that exceeds your expectations and provides you will full visibility across the board. Kind regards, Kim

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Small minded and technically limited in there approach to email campaigns

    Reviewed 5 months ago
    Pros

    they have come along way with the ease of using the product , however its a crm and like everything else you get out what you put in

    Cons

    Amusingly as a CRM and Marketing tool they go against industry practice and essentially encourage you to Phish emails from another domain as they don't have ability to create a sub domain (like most companies use) for emailing marketing purposes without losing all functionality and control for that domain. i.e if you own the domain mycompany.com they want you to create a new domain similar for sending out marketing emails - isnt this want phishing is - Crazy and to think you have to pay for the pleasure !! Also dont hold your breath for support or your account manager to get back to you unless you chase and chase and chase and chase !!

    Vendor response

    Thank you for providing feedback. It was good to discuss this with you to confirm that our solution does allow you to use your sub-domains for marketing mailing. Also, using dedicated mailing domains is common practice, protects your primary domain from potential blacklisting and not related to phishing. Our strong mail delivery performance is testament to this. Although the common view is that primary...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Intuitive, flexible, and easy to use software

    Reviewed 22 days ago

    Our overall experience has been positive. We are a small, but expanding firm, and GoldVision gives us the flexibility we need at a fair cost. We receive excellent customer support and the team are responsive and knowledgeable.

    Pros

    The software is easy to use, and the interface is intuitive and well laid out. It's an excellent application for tracking emails and documenting notes. It's easy to share notes will colleagues. We like that information can be restricted according to job roles and responsibilities.

    Cons

    I can't think of any improvements. The software is easy to use and fulfils our current requirements.

    Vendor response

    Thank you Stephen for you 10 out of 10 review! It's great to hear of your positive experience not only with Gold-Vision but with the team too. Kind regards, Zoe

    Gold-Vision CRM FAQs and common questions

    Gold-Vision CRM has the following pricing plans:
    Starting from: $32.50/month
    Pricing model: Subscription
    Free Trial: Available


    Gold-Vision CRM has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Gold-Vision CRM supports the following languages:
    English, French, German


    Yes, Gold-Vision CRM has an API available for use.


    Gold-Vision CRM integrates with the following applications:
    Loqate, Microsoft Outlook, Google Analytics, Adobe Sign, Gmail, DocuSign, Sage 50cloud, Twitter, Lead Forensics, Microsoft 365, LiveChat, Eventbrite, Facebook, Google Maps, Xero


    Gold-Vision CRM offers the following support options:
    Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum

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