Highrise vs Act!

Salesforce Sales Cloud

Zoho CRM

monday.com

HubSpot CRM

Zendesk Suite

Keap

Compare Highrise and Act! based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.

Campaign Management

CAN-SPAM Compliance

Contact Database

Contact Management

Customer Support

Data Import/Export

Document Storage

Email Marketing

Interaction Tracking

Internal Chat Integration

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

List Management

Performance Metrics

Pipeline Management

Prospecting Tools

Quotes/Estimates

Referral Tracking

Reminders

Reporting/Analytics

Sales Pipeline Management

Search

Search/Filter

Segmentation

Self Service Portal

Shared Contacts

Source Tracking

Subscriber Management

Task Management

Template Management

Territory Management

Workflow Management

WYSIWYG Editor

Highrise

Web-based

iPad

iPhone

Android

Basic

Owner 

You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales.

I like how easy it is to view email communications and client information in a portal the whole team can use.

Founder

Very good overall, and would have kept using it hand the price been more acceptable.

For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome.  

It has a very simple user interface, where you can see that things were thought through very well.  

Account Manager

It's steep and I don't believe they are accepting new customers.

Chief Operating Officer

I do not think the software does a good job at providing a pipeline for customer sales.

Publisher/Owner

Coach

Valuable means of organising contacts, storing important communication threads and personal notes.

National Director of Quality and Research

The alerts and notification emails highlighting recent events is useful as well.

Perhaps if it was region specific it would be helpful but currently it is simply noise.

For a large organization, the news feed isn't very useful.

User Interface

Integrations

Data Management

Client Information

Pricing

Sales Tracking

Value

Notes

Features

Self-Employed

11-50

1000+

Act! Premium is a powerful, all-in-one CRM and Marketing Automation tool that empowers today’s small and midsize businesses to market better, sell more, and create customers for life.

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity/News Feed

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Autoresponders

Batch Processing

Calendar Management

Calendar/Reminder System

Calendar Sync

Campaign Analytics

Client Management

Collaboration Tools

Commenting/Notes

Customer Database

Customer Segmentation

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Security

Document Management

Drag & Drop

Drip Campaigns

Dynamic Content

Electronic Signature

Email Management

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

File Sharing

Forecasting

For Insurance Industry

For iPad Devices

For Small Businesses

For Startups

Insurance Management

Kanban Board

Landing Pages/Web Forms

Lead Capture

Lead Generation

Lead Scoring

Marketing Automation

Marketing Calendar

Mobile Access

Mobile App

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multivariate Testing

Opportunity Management

Pipeline Reports

Process/Workflow Automation

Real-Time Data

Reporting & Statistics

ROI Tracking

Role-Based Permissions

Sales Activity Management

Sales Analytics

Sales Forecasting

Sales Reports

Sales Trend Analysis

SMS Marketing

Social Marketing

Social Media Integration

Third-Party Integrations

Visual Analytics

Web-based Deployment

Reviews for Act! come from a wide variety of industries, including management consulting (7% of reviewers), financial services (6%), and insurance (6%). The most frequent use case for Act! cited by reviewers is CRM (52% of reviewers).

Users and use cases

Some users say Act! offers affordable CRM features and reviewers appreciate the perpetual license option, which avoids monthly fees. However, some reviewers find add-ons, upgrades, and support costly, and feel ongoing expenses reduce overall value for money.

Value for money

The Act! integrations most frequently cited by reviewers are: Microsoft Outlook (an email management product rated 4.2 out of 5 for its integration with Act!) and Microsoft 365 (a document management product, 4.0).

Act! is a CRM tool with key features that include a contact database, contact management, and more.

Act!

Windows

Linux

Act! Advantage Standard 

Act! Advantage Professional 

Act! Advantage Ultimate

Act! Premium Desktop

Act! Email Marketing Plus

Act! Marketing Automation Complete

Partner

It has been a dependable tool throughout my professional career, and I continue to view it as a strong CRM solution for businesses that value organization, data integrity, and relationship management.

Real Estate Broker

Over the years, I’ve built and maintained a detailed database with all of my property owners, addresses, and sales across more than 50 subdivisions.

Managing Director

The CRM itself is very good but the Outlook integration was a bit tricky, however it was not helped by a former employee sabotaging the system

Office administrator

The calendar features on ACT help me remember to follow up with customers.

Sales Manager

sizing is slow and clunky for the browser based web version,  also could use an graphical update, looks a little dated

Principal snd owner

Also, I can establish different sales goals for each customer and/or companies.

There is no app on my phone in order to look up customers or companies.

Owner

Advanced query look-up is cumbersome and does not work as well as it did in prior versions, in fact I can't get it to wok at all.

It gives an error prompt and to shut the application down.

seamlessly organizes all my contacts and provides tremendous B2B templates.

SALES ENGINEER

How simple it is for note taking and contact information as well as setting up meetings.

I like that my customized version fits my basic needs to manage contacts and periodically send email messages and letters.

Administrator

It works for tracking Opportunities, contacts and history.

IT Manager

It always to split between groups and companies and leave notes/interactions with each person that has emailed a company.  

I quite often go places where there is no cell nor internet service.

President

Unfortunately on my anniversary, after I renewed my memebership nothing worked and I needed assistance retrieveing my client files.

Operations Manager

It serves basic CRM functionality well enough for very small business, but it is feeling dated compared to other offerings even with the latest webUI.  