App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Highrise Logo

Highrise

Simple CRM for tracking leads and managing follow ups

see alternatives

Highrise Pricing, Features, Reviews and Alternatives

Highrise product overview

Price starts from

24

/user

Per month

What is Highrise?

Highrise is a straightforward and simple CRM which provides a set of basic features to give you what you need and NOT what you don't.

Key benefits of using Highrise

  • Contact management: Store lead and company information by entering data or easily importing from your email, Excel or 3rd party apps.

  • Task management: Create follow ups, assign tasks to teammates, track the progress of tasks and set alerts and reminders.

  • Email management: Store important emails and attach them to contacts. Reply to your emails directly within Highrise.

  • Document management: Attach documents and files to lead and contact profiles and within Highrise.

  • Privacy settings: Decide which information to mark as private for only you to view or select specific team members to share information with.

  • Multiple 3rd party integrations: Including Zapier, Wufoo, LiveChat, PieSync, Olark, Formstack, Constant Contact, Freshbooks, Bidsketch, Cyfe, Picreel, Help Scout, and many more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Documentation
    Webinars
    Videos

    Highrise pricing information

    Value for money

    4.5

    /5

    127

    Starting from

    24

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Highrise features

    Functionality

    4.2

    /5

    127

    Total features

    33

    7 categories

    Most valued features by users

    Reporting/Analytics
    API
    Data Import/Export
    Email Marketing
    Contact Management
    Campaign Management
    Pipeline Management
    Lead Segmentation

    Highrise users reviews

    Overall Rating

    4.5

    /5

    127

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.75/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    38

    6

    5

    0

    Pros
    This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.

    SS

    Samuli S.

    We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.

    BV

    Benedikt V.

    The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.

    IC

    Ivan C.

    Cons
    I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.

    IC

    Ivan C.

    Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.

    ML

    Maria Lenin L.

    We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.

    LK

    Laurence K.

    Overall rating contenders

    Overall Rating

    Highrise - Clunky software

    Reviewed 9 months ago

    Transcript

    Puneet R.: My name is Puneet. I'm a senior project manager. My rating for Highrise would be two, and...

    AvatarImg
    AvatarImg

    Blake B.

    Ecommerce & Consumer Products Manager

    Mining & Metals, 11-50 employees

    Review source

    Overall Rating

    Great lightweight CRM software

    Reviewed 2 years ago

    Transcript

    Blake B: Hi, my name is Blake, I am an e-commerce product manager in the manufacturing industry, and...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great lightweight CRM software

    Reviewed 3 years ago

    Great! Store hundreds of contacts in a cloud based database and easily zip through them. They can be tagged however you imagine. The problem is that it takes a lot of time at the end of the day/week/month/cycle to go through and categorize them. I wish there were more automated workflows.

    Pros

    If you're ever skeptical that you need a heavy piece of software like Salesforce or Microsoft's CRM, you're probably right. This is lightweight, zippy, and constantly has new features that are coming out from the team behind Basecamp.

    Cons

    I wish there was an easier way to remind me of my follow ups. I don't like manually having to set the next follow up date. There's still a lot of human involvement in the software.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The most useful CRM I know. The features available are the most widely used. Powerful & Intuitive

    Reviewed 4 years ago

    I have been able to keep under control interactions with my customers regarding both sales and customer service. By using tasks, I never missed a follow up, an employee's birthday or anniversary. The software has given me a great sense of control and made it look simple.

    Pros

    I have been running two companies for the last ten years out of Highrise CRM. PROS: Only useful features included. I use ALL the features in highrise and feel that nothing is lacking. I can do sales, customer service out of the same database for two companies. The tags structure allows me to segment my contacts like no other system I have ever tried. The ability to now send mass emails to segments...

    Cons

    From my perspective there are only two "cons" regarding Highrise. The first is the absence of a calendar, and second the inability to establish "relationships" between different objects in the database.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    The best CRM tool out there

    Reviewed a month ago
    Pros

    This is a brilliant CRM tool. Reminders and task list relating to contacts is great but having emails 'bcc' everything through the CRM is a time saver!

    Cons

    The cost. It's steep and I don't believe they are accepting new customers.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Effective Task Delegation and Management for Remote Workers

    Reviewed 4 years ago
    Pros

    What I like about Highrise is that all communication, attachment, employees, employee profile and notes are stored in Highrise. You can easily backtrack on employees profile, projects handled, commendation, areas for improvement for future promotion recommendation or to assess a resigned employee and wants to go back. Groups can be formed per project and you can add all emails of the employees within the group. Each group has its own designated high rise and each member will receive emails and important information or actions to be taken that should be addressed by the group to close a case. This is a cloud based application to track all open cases within a project to easily assign the action item to the person or group to accomplish tasks within given timeline.

    Cons

    The key here is to document everything in High rise and handle all open cases within a given time frame. However, each project or case should have a designated Team Leader to give directions per case and assign tasks within the group step by step and close the case if done. If no Leadership and delegation, still everyone can open the case if he/she is included in the team without knowing what needs to be done or who should be tapped in order for the case to move. Some cases should already been closed but was not tracked well. Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Highrise, probably the simplest CRM to use

    Reviewed 2 months ago
    Pros

    When I used Highrise I loved it foremost for its simplicity. It has a very simple user interface, where you can see that things were thought through very well. This simplicity should not be underestimated because it's this what makes a CRM being used.

    Cons

    The downside of the simplicity is of course that it sometimes felt like features were missing. For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. Most CRMs today also support some form of email marketing integration.

    Highrise FAQs and common questions

    Q. What type of pricing plans does Highrise offer?

    Highrise has the following pricing plans:
    Starting from: $24.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Highrise?

    Highrise has the following typical customers:
    Freelancers, Non Profit, Small Business


    Q. What languages does Highrise support?

    Highrise supports the following languages:
    English


    Q. Does Highrise support mobile devices?

    Highrise supports the following devices:
    Android, iPad, iPhone


    Q. Does Highrise offer an API?

    Yes, Highrise has an API available for use.


    Q. What other apps does Highrise integrate with?

    Highrise integrates with the following applications:
    Wufoo, Constant Contact, Formidable Forms, Bidsketch, CA Flowdock, Direct Mail Manager, ActiveCampaign, YAROOMS, Formstack Forms, Ringio, Zapier, ClickDesk, Benchmark Email, SnapEngage, FreshBooks, Userlike, DirectIQ Email Marketing, VendorRisk, Geckoboard, LiveAgent, Freshdesk, Contactually, Gravity Forms, Help Scout, HappyFox Chat, Jotform, Get Satisfaction, Just Add Content, Proposify, One Call Now, LiveChat, Ecquire, OneSaas, Act-On, CollabSpot, Olark, TeamSupport, VerticalResponse, Easy Insight, Mad Mimi, Yesware, Mailchimp, Proposable, Billomat, Image Relay, OnSIP, Xero, HubSpot CRM, Sendloop, Operations Hub, Zendesk


    Q. What level of support does Highrise offer?

    Highrise offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

    Common Highrise comparisons

    Highrise logo
    OnePageCRM logo
    HighrisevsOnePageCRM

    Related categories