Highrise vs HubSpot Sales Hub

Salesforce Sales Cloud

Zoho CRM

monday.com

Zendesk Suite

Pipedrive

Intercom

Compare Highrise and HubSpot Sales Hub based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

HubSpot CRM

HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business.

Campaign Management

CAN-SPAM Compliance

Contact Database

Contact Management

Customer Support

Data Import/Export

Document Storage

Email Marketing

Interaction Tracking

Internal Chat Integration

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

List Management

Performance Metrics

Pipeline Management

Prospecting Tools

Quotes/Estimates

Referral Tracking

Reminders

Reporting/Analytics

Sales Pipeline Management

Search

Search/Filter

Segmentation

Self Service Portal

Shared Contacts

Source Tracking

Subscriber Management

Task Management

Template Management

Territory Management

Workflow Management

WYSIWYG Editor

Highrise

Web-based

iPad

iPhone

Android

Basic

Owner 

You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales.

I like how easy it is to view email communications and client information in a portal the whole team can use.

Founder

Very good overall, and would have kept using it hand the price been more acceptable.

For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome.  

It has a very simple user interface, where you can see that things were thought through very well.  

Account Manager

It's steep and I don't believe they are accepting new customers.

Chief Operating Officer

I do not think the software does a good job at providing a pipeline for customer sales.

Publisher/Owner

Coach

Valuable means of organising contacts, storing important communication threads and personal notes.

National Director of Quality and Research

The alerts and notification emails highlighting recent events is useful as well.

Perhaps if it was region specific it would be helpful but currently it is simply noise.

For a large organization, the news feed isn't very useful.

User Interface

Integrations

Data Management

Client Information

Pricing

Sales Tracking

Value

Notes

Features

Self-Employed

11-50

1000+

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Automatic Call Distribution

Business Process Automation

Calendar Management

Calendar Sync

Call Center Management

Call Conferencing

Call Management

Campaign Analytics

Channel Management

Chat/Messaging

Click Tracking

Client Management

Commission Management

Confirmations/Reminders

Content Management

Customer Database

Customer Segmentation

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Entry

Deal Management

Document Management

Drag & Drop

Email Management

Email Templates

Email Tracking

Field Sales Management

Forecasting

For Sales Teams/Organizations

For Small Businesses

For Startups

Inbox Management

Lead Capture

Lead Generation

Lead Scoring

Live Chat

Meeting Management

Mobile App

Monitoring

Online Booking

Online Voice Transmission

Opportunity Management

Pipeline Reports

Prioritization

Proposal Generation

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Response Management

Sales Activity Management

Sales Automation

Sales Forecasting

Sales Reports

Sales Trend Analysis

Scheduling

Task Progress Tracking

Task Scheduling

Templates

Third-Party Integrations

Workflow Configuration

By industry, HubSpot Sales Hub reviewers are most commonly professionals in marketing and advertising (15%). The most frequent use case cited by reviewers is CRM (68%).

Users and use cases

Reviewers appreciate the free tier with useful features and unlimited users, which they say allows thorough testing. Some users report escalating costs with team growth and add-ons, and they find pricing complicated and expensive for small businesses.

Value for money

The HubSpot Sales Hub integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.9 out of 5 for its integration with HubSpot Sales Hub), HubSpot CRM (a CRM product, 4.8), and HubSpot Marketing Hub (a marketing automation product, 5.0).

HubSpot Sales Hub is a CRM solution offering key features such as contact management, lead management, sales pipeline management, and reporting/analytics, among others.

HubSpot Sales Hub

Starter

Professional

Enterprise

Hubspot offers to possibility to add an extension to Gmail so that each email you send to or receive from a contact on your list is automatically copied to the HubSpot database.

Business development

I can also track the emails im not included in as long as every team member registers the emails with the corresponding deals.

Owner

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools.

Digital Marketing Executive

The best part about this has been the activity tracker so multiple users can manage a deal without having to waste time with comms and can provide an upgraded user experience during their sales timeline.

Revenue Ops Manager

The workflows have less capability to manipulate and work the data in the system, and although the layouts are user friendly, there is a lack of customisation that makes hubspot unique to your company and ultimately scalable for long term use

Talent Acquisition Manager

The fact that all contacts are stored in a database and activities like form submission, websites visited are automatically recorded.

Customer success manager and product developer

All information you need in one platform, good for internal tasks, internal management and communication between the sales department.

Project Manager

Email-sync rules can’t filter out every internal thread, so our CRM occasionally clutters with non-sales chatter.

Sales Specialist

You can do a lot of useful things, like close deals, customize email campaigns, and make direct phone calls from Hubspot.

Compared to other market leaders, it excels in its marketing outputs, having some of the easiest automations and workflows to reach your customer/prospect base, and makes it easy to control how you are contacting.

Managing Member

Configuration of telecommunications can be challenging, especially when other tools are in the mix.  

Senior Account Executive

I love it, it helps with my day to day pipeline management but also slows me to market myself and the company to a wide audience.

SEO Marketer

We also collect bills and automate our sales pipeline with this tool.

Director of Marketing Operations

The automated emailing sequences have been been a little clunky to use, and they've changed the locations of some features in less ideal ways.

Onboarding was guided and painless, and new reps ramp quickly because all prospect history—emails, calls, notes—lives on one timeline.

The app is simple to use and integrates into other apps like Google contacts and Stripe to become a full fledged CRM software tht helps us manage our prospects.

Although it comes with an onboarding, you need to really become used to the system to understand it. And if the onboarding is not done with the companies working flow in mind, it can be a mess for months.

We built out Hubspot Sales Hub for an insurance client.  

The Duplicate detection sometimes insufficient, what results in duplicates that could cause a lot of double work and stress

It provides all the necesssry tools to create a great CRM database for both sales and marketing activities.

Sales Hub is a feature rich tool that does a great job supporting the Sales process.  

It is our centralized management core for all communication threads that makes it a valuable tool.

Lots of options can be a little clunky which means navigating can be somewhat challenging, using daily can help with this.

The learning curve was almost flat: we imported 3 yrs of data and ran our first pipeline in under a day.

Business Development Advisor

Overall, HubSpot was an intuitive platform that had many, many features which supported my work and sales management efforts.

Highrise vs HubSpot Sales Hub Comparison (2026)

Highrise

HubSpot Sales Hub

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives