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HubSpot Sales Hub
Freemium email productivity & tracking for sales teams
HubSpot Sales Hub Pricing, Features, Reviews and Alternatives
HubSpot Sales Hub product overview
What is HubSpot Sales Hub?
HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.
Key benefits of using HubSpot Sales Hub
Typical customers
Platforms supported
Support options
Training options
HubSpot Sales Hub pricing information
Value for money
4.2
/5
463
Starting from
20
/user
Per month
Pricing options
Value for money contenders
HubSpot Sales Hub features
Functionality
4.4
/5
463
Total features
83
16 categories
Most valued features by users
Functionality contenders
HubSpot Sales Hub users reviews
Overall Rating
4.6
/5
463
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.7/10
306
124
31
1
1
Overall rating contenders
Courtney K.
President
Marketing and Advertising, 11-50 employees
Review source
Transcript
Courtney K.: Hi, I'm Courtney. I'm a founder and I give HubSpot Sales Hub a five out of five. For more...
Brooke W.
Head of Marketing
E-Learning, 1-10 employees
Review source
Transcript
Brooke W: Hi, my name is Brooke. I'm the director of customer success. I would give HubSpot Sales a five...
Kyle M.
Financial Services, 201-500 employees
Used daily for 2+ years
Review source
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Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.
Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.
Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.
Elizabeth H.
Computer Software, 201-500 employees
Used daily for 2+ years
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I first used the Hubspot free version until my company decided to switch from Netsuite to Hubspot for our CRM. I didn't realize how much more Hubspot could do until I had the paid version. I have used 5+ CRMs and Hubspot is by far my favorite.
Easy to use. Very intuitive even for the non-technical savvy user. Ability to create custom scheduling links to send to prospects. Ability to integrate with numerous other programs to really streamline your workflow and save you time! Ability to create beautiful email templates. Ability to create links to documents, videos, images, and more to embed into emails. Get open rates, click rates, time viewed, etc. App for smartphones for easy on-the-go access. App also helps you log incoming and outgoing calls when related to a contact. Easily track sales pipeline on an interactive dashboard. Automatically logs events and emails through linked calendars and email inboxes. Can launch calls from site and app, log type of call, and record the call!
I don't really have any complaints or cons with HubSpot itself. I would love the app to be able to do a little more, like create/edit/add a quote.
Brenan L.
Computer Software, 11-50 employees
Used daily for 2+ years
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Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.
The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.
Patrick M.
Staffing and Recruiting, 201-500 employees
Used daily for 1-2 years
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It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For...
I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.
There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example,...
Steve T.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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Their customer service is no good to put it simply. Because of that and the high cost of their services when I need to grow and have more capability I will be looking elsewhere.
The features of HubSpot are nearly unmatched. You can do just about anything on their platform - for a price. But I'll get to that later. I use HubSpot for the CRM and emailing leads etc. and for that it is all free which is amazing. I couldn't be happier with the fact that I get this much capability for free. The fact that I can not only track if they opened the email but get a notification exactly...
For me the customer service and big cost for paid options is a HUGE drawback. I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot. I tried Mac mail, saleshandy, SalesBlink, FindThatLead etc. and it all worked just fine but when I sent from Hubspot - straight to spam. So I contacted them about it but kept getting sent to their sales team and all the...
HubSpot Sales Hub FAQs
HubSpot Sales Hub has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of HubSpot Sales Hub?
HubSpot Sales Hub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does HubSpot Sales Hub support?
HubSpot Sales Hub supports the following languages:
Japanese, German, Portuguese, French, English, Spanish
Q. Does HubSpot Sales Hub support mobile devices?
HubSpot Sales Hub supports the following devices:
Android, iPad, iPhone
Q. Does HubSpot Sales Hub offer an API?
No, HubSpot Sales Hub does not have an API available.
Q. What other apps does HubSpot Sales Hub integrate with?
HubSpot Sales Hub integrates with the following applications:
HubSpot Marketing Hub, Microsoft Outlook, Gmail, Google Workspace, Microsoft 365, HubSpot CRM
Q. What level of support does HubSpot Sales Hub offer?
HubSpot Sales Hub offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)
Common HubSpot Sales Hub comparisons
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