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Huggy Logo

Huggy is a digital tool with intelligent service solutions

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Huggy - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2023

Huggy overview

What is Huggy?

Huggy is an omnichannel customer service solution that centralizes the incoming messages sent by customers from different channels on a single screen. Companies can build customizable customer service journeys with the tool, from inbound to outbound flows, as well as automate interactions with the use of chatbots. In the service flows, there are options to include audio, video, and images, and users can add strategic questions to get to know their customers better. Huggy can be integrated with different systems via API and also keeps the support history secure, allowing for the creation of contact groups that can be classified according to their relevance and specific characteristics. Available in English, Portuguese, and Spanish.

Starting price

R$
239flat rate /
per month

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Huggy’s user interface

Ease of use rating:

Huggy reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Huggy's features

Features rating:

AI/Machine learning
API
Chatbot
Contact management
Customer Service Analytics
Interaction tracking
Lead capture
Multi-Channel communication
Natural language processing
One-to-One messaging
Real-time consumer-facing chat
Real-time conversations

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Huggy pricing

Value for money rating:

Starting from

R$

239

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Huggy price and value

Value for money rating:

Huggy integrations (1)

Top integrations

Huggy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base

Huggy FAQs

Q. Who are the typical users of Huggy?

Huggy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Huggy support?

Huggy supports the following languages:
English, Portuguese, Spanish


Q. Does Huggy offer an API?

No, Huggy does not have an API available.


Q. What level of support does Huggy offer?

Huggy offers the following support options:
FAQs/Forum, Knowledge Base

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