App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Communications Management Software

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

337 software options

Sponsored

Filter results


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

virsaic logo

Customer experience management platform

visit website
virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

Read more about virsaic

Users also considered
Retain logo

Engage customers before they reach collections

visit website
Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

Read more about Retain

Users also considered
Pipedrive logo

CRM built by salespeople, for salespeople

visit website
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Read more about Pipedrive

Users also considered
Perfect Doc Studio logo

Customer Communication Made Simple with AI

visit website
Our cloud-based platform streamlines multichannel customer communications with user-friendly tools for composing and delivering personalized business messages in 100+ languages. Integrated with popular business software like BPM and CRM, Doc Studio automates customer communications across 6 channels

Read more about Perfect Doc Studio

Users also considered
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website
Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

Read more about Zoho Desk

Users also considered
DataOceans logo

Customer Communications Management for regulated industries

visit website
DataOceans provides a fully integrated set of solutions for customer communications offered as a hosted cloud platform. The platform is complemented by a range of operational tools enabling clients to access previous communications, analyze and report performance, and integrate into payment systems

Read more about DataOceans

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

visit website
The customer communication tools you need to book clients, manage projects, and get paid.

Get started with a 7 day free trial today.

Read more about HoneyBook

Users also considered
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
ReminderCall.com logo

Appointment reminder system for the medical industry

visit website
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses.

Read more about ReminderCall.com

Users also considered
Nextiva Contact Center logo

Omni-Channel Customer Relationship Management.

visit website
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

Read more about Nextiva Contact Center

Users also considered
Weave logo

The all-in-one customer communication software

visit website
Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

visit website
Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

Read more about TeamSupport Messaging & Live Chat

Users also considered
Heymarket logo

Business text messaging for teams

visit website
Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

Read more about Heymarket

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

visit website
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

visit website
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
LiveAgent logo
Category Leaders

Great customer service starts with better help desk software

visit website
LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

Read more about LiveAgent

Users also considered
DocOrigin logo

Professional document generation software

visit website
DocOrigin is a document generation solution with a form design component and data transformation filters that will integrate with new or legacy systems. Its merge and print engine generates high-quality documents in many formats, while offering configuration flexibility to fit into existing systems.

Read more about DocOrigin

Users also considered
WhatsApp logo
Category Leaders

Real-time customer communications management software

learn more
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

Read more about WhatsApp

Users also considered
Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

learn more
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Read more about Telegram

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered
Viber logo

Mobile messaging platform

learn more
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Read more about Viber

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Intercom logo

Intercom is bringing AI-first Customer Service to the world

learn more
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.

Read more about Intercom

Users also considered
Userlike logo

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is your holistic platform for web chat and mobile messaging. Switch to a better method of customer communication. For your customers, service team and managers.

Read more about Userlike

Users also considered
Tidio logo
Category Leaders

Communicator for businesses. live chat, messenger and email

learn more
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

Read more about Tidio

Users also considered