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Customer Communications Management Software

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Here's our list of apps for Customer Communications Management software. Filters help you narrow down the results to find exactly what you’re looking for.

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23 apps
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Front   

109
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front
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Front

109
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in a single collaborative platform. Read more about Front
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Messenger Communication Platform   

0
Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Messenger Communication Platform

0
Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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amoCRM   

135
Messenger-based sales tool for SMBs and entrepreneurs
Communicate with customers in a flash with amoCRM’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs. Read more about amoCRM
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amoCRM

135
Messenger-based sales tool for SMBs and entrepreneurs
Communicate with customers in a flash with amoCRM’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs. Read more about amoCRM
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Zoho Desk   

1,567
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
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Zoho Desk

1,567
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
Visit WebsiteCompare

Bitrix24   

374
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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Bitrix24

374
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 5 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place. Read more about Bitrix24
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Zendesk  

2,187
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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Zendesk

2,187
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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HelpCrunch  

118
Customer Communication tool for Support, Marketing & Sales
Customer communication platform for Support, Marketing & Sales. Read more about HelpCrunch
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HelpCrunch

118
Customer Communication tool for Support, Marketing & Sales
Customer communication platform for Support, Marketing & Sales. Read more about HelpCrunch
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FreeAgent CRM  

25
Unleash your team's potential with the next generation CRM
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly. Read more about FreeAgent CRM
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FreeAgent CRM

25
Unleash your team's potential with the next generation CRM
FreeAgent CRM delivers a next-gen work experience. Our cloud-based platform help teams unlock productivity and grow sales effortlessly. Read more about FreeAgent CRM
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Knowledge Center  

13
Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Read more about Knowledge Center
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Knowledge Center

13
Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Read more about Knowledge Center
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TrueDialog  

10
Enterprise-Grade SMS Text Messaging Platform with SMS API
Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. Now in our 9th year serving customers, we have direct carrier connections, a robust ISO 9001 cloud database and dozens of pre-built features with a full UI or SMS API. Read more about TrueDialog More Features. Half the Price.
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TrueDialog

10
Enterprise-Grade SMS Text Messaging Platform with SMS API
Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. Now in our 9th year serving customers, we have direct carrier connections, a robust ISO 9001 cloud database and dozens of pre-built features with a full UI or SMS API. Read more about TrueDialog More Features. Half the Price.
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Dimelo  

1
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Dimelo

1
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Preferred Patron Loyalty  

77
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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Preferred Patron Loyalty

77
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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UJET  

47
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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UJET

47
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Seismic  

33
Enterprise-grade sales enablement
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates. Seismic is the only sales enablement platform powered by machine learning and the award-winning LiveDocs® technology, wh… Read more about Seismicich automates the creation of personalized sales materials within seconds. Real-time analytics provide unprecedented
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Seismic

33
Enterprise-grade sales enablement
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates. Seismic is the only sales enablement platform powered by machine learning and the award-winning LiveDocs® technology, wh… Read more about Seismicich automates the creation of personalized sales materials within seconds. Real-time analytics provide unprecedented
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JivoChat  

21
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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JivoChat

21
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
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Keap  

14
Smart Client Management for Small Businesses
Meet Keap: A smarter way for small businesses to turn incoming leads into satisfied clients. Read more about Keap
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Keap

14
Smart Client Management for Small Businesses
Meet Keap: A smarter way for small businesses to turn incoming leads into satisfied clients. Read more about Keap
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Smith.ai Live Website Chat  

8
Live website chat for lead capture, screening & conversion
Support existing clients and new leads with questions when our live chat agents answer and triage support requests. Read more about Smith.ai Live Website Chat
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Smith.ai Live Website Chat

8
Live website chat for lead capture, screening & conversion
Support existing clients and new leads with questions when our live chat agents answer and triage support requests. Read more about Smith.ai Live Website Chat
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Demandforce  

37
Marketing automation software for SMBs
Demandforce is a web-based marketing automation and reputation management tool that provides small businesses with essential tools to attract and retain clients. Read more about Demandforce
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Demandforce

37
Marketing automation software for SMBs
Demandforce is a web-based marketing automation and reputation management tool that provides small businesses with essential tools to attract and retain clients. Read more about Demandforce
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Brand Embassy  

1
Social Customer Service Software
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat. Read more about Brand Embassy
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Brand Embassy

1
Social Customer Service Software
Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat. Read more about Brand Embassy
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Comapi  

1
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
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Comapi

1
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
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Akio  

0
Multi-channel customer interaction management platform
Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams. Read more about Akio
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Akio

0
Multi-channel customer interaction management platform
Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams. Read more about Akio
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Gladly  

0
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
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Gladly

0
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Learn moreCompare

Zendesk Connect  

0
Personalized customer engagement and communication tool
Zendesk Connect is a cloud-based customer communication and engagement tool which enables the generation of personalized messages based on customer support histories. The software offers multi-channel messaging, user segmentation, A/B testing, ticket and CSAT history tracking, and more. Read more about Zendesk Connect
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Zendesk Connect

0
Personalized customer engagement and communication tool
Zendesk Connect is a cloud-based customer communication and engagement tool which enables the generation of personalized messages based on customer support histories. The software offers multi-channel messaging, user segmentation, A/B testing, ticket and CSAT history tracking, and more. Read more about Zendesk Connect
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Customer Communications Management Software Buyers Guide

Customer Communications Management Software Comparison

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