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Customer Communications Management Software

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Pipedrive logo

Pipedrive

4.5
(2.8K)

CRM built by salespeople, for salespeople

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Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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Qwil Messenger logo

Qwil Messenger

4.7
(10)

The only client communication platform you will need

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All-in one client communication platform for all professionals.

Stop the switching between apps as Qwil does chat, doc sharing, e-signature and video for staff and clients, on desktop and on mobile. All-in-one, in your brand knowing that security and compliance has been taken care of.

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DataOceans logo

DataOceans

4.6
(15)

Communications management tool for the banking sector

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DataOceans is a customer communications management software designed to help businesses in the telecommunications, media, healthcare, finance, and other sectors compile customer-related data to deliver personalized interactions. Administrators can gain insights into consumer behavior to launch marketing campaigns and generate revenue opportunities.

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Qiscus logo

Qiscus

4.3
(6)

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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DocOrigin logo

DocOrigin

4.9
(8)

Professional document generation software

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DocOrigin is a document generation solution with a form design component and data transformation filters that will integrate with new or legacy systems. Its merge and print engine generates high-quality documents in many formats, while offering configuration flexibility to fit into existing systems.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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HoneyBook logo

HoneyBook

4.8
(588)

Client management for freelancers & SMBs

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The customer communication tools you need to book clients, manage projects, and get paid.

Get started with a 7 day free trial today.

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JustCall logo

JustCall

4.1
(151)

AI, but better

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JustCall is an AI-driven platform for instant Voice, SMS, WhatsApp connections. Streamlines workflows, integrates with 100+ CRMs, trusted by 6,000+ global firms. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.

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ReviewInc logo

ReviewInc

4.8
(25)

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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WhatsApp logo

WhatsApp

4.7
(15.4K)

Real-time customer communications management software

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WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

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Telegram logo

Telegram

4.7
(6.1K)

Cloud-based mobile and desktop messaging app for all devices

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Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

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Viber logo

Viber

4.4
(3.8K)

Mobile messaging platform

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Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

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LiveAgent logo

LiveAgent

4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

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Zoho Desk logo

Zoho Desk

4.5
(2K)

Superior customer service. Lasting experiences.

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Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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Intercom logo

Intercom

4.5
(987)

Making internet business personal

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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.

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Userlike logo

Userlike

4.6
(642)

Live chat and customer messaging for businesses of all sizes

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Userlike is your holistic platform for web chat and mobile messaging. Switch to a better method of customer communication. For your customers, service team and managers.

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Tidio logo

Tidio

4.8
(410)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Text Request logo

Text Request

4.6
(490)

Ignite customer engagement

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Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

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Broadly logo

Broadly

4.8
(333)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Keap logo

Keap

4.1
(1.2K)

An all-in-one CRM, sales and marketing automation software

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Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes your customer information and daily work in one place so you have more time to focus on growing your business and delivering great service.

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Smartsupp logo

Smartsupp

4.7
(340)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Manage customer communication using Smartsupp's video recordings, conversations tagging, and other conversation management assets. Smartsupp is the only vendor on the market to provide video recordings, which allow businesses to see each step of every visitor's buyer journey on their website.

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Bitrix24 logo

Bitrix24

4.2
(768)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 12 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place.

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Podium logo

Podium

4.3
(474)

Review management, reputation software, webchat, payments

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Podium is a best-in-class marketing and communication platform for local business. It uses text messaging to help local businesses attract more leads, convert them at a higher rate, and retain more customers.

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Textline logo

Textline

4.9
(161)

Cloud-based plug-and-play text messaging software

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Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

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Thryv logo

Thryv

4.2
(490)

All-in-one management software built for small business

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Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.

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