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Kitewheel
Real-time customer journey management
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Kitewheel - 2026 Pricing, Features, Reviews & Alternatives
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Kitewheel overview
What is Kitewheel?
Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, insurance, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey and provide an enhanced experience to clients. Kitewheel helps businesses to deliver optimized omni-channel customer experiences in real time through features including journey mapping, a built-in decision engine, process automation, real-time analytics, data integration, and more.
With Kitewheel’s journey management tools, businesses can connect data from multiple channels in order to better understand customer behavior. Users can create digital journey maps using machine learning and rules-based decisioning. Team members can collaborate on journey map creation within the platform, meaning even remote teams can work together to deliver improved CX. Other features of the platform include predictive models, integration with entire tech stacks using the Kitewheel API library, data management tools, journey strategizing, omnichannel personalization, and more.
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Kitewheel’s user interface
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Kitewheel pricing
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Kitewheel integrations (1)
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Kitewheel support options
Typical customers
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Kitewheel FAQs
Kitewheel has the following pricing plans:
Pricing model: Subscription
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Q. Who are the typical users of Kitewheel?
Kitewheel has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Kitewheel support?
Kitewheel supports the following languages:
English
Q. Does Kitewheel offer an API?
No, Kitewheel does not have an API available.
Q. What other apps does Kitewheel integrate with?
Kitewheel integrates with the following applications:
Connect
Q. What level of support does Kitewheel offer?
Kitewheel offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support