Loyal Zoo vs Kangaroo

SumUp

TapMango

Marsello

Smile.io

Cognigy.AI

charles

Compare Loyal Zoo and Kangaroo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Loyalzoo is a digital loyalty program creation tool for independent retailers and restaurants, helping to increase customer spending and retention by up to 2x

Activity Tracking

Alerts/Notifications

Campaign Management

Communication Management

Customer History

Customer Profiles

Customizable Branding

Data Import/Export

Engagement Tracking

For Small Businesses

Incentive Management

Live Chat

Loyalty Cards

Loyalty Program

Membership Management

Mobile Alerts

Multi-Channel Marketing

Point of Sale (POS)

Promotions Management

Real-Time Data

Real-Time Notifications

Reporting/Analytics

Rewards Management

Rewards Points

SMS Marketing

Social Promotion

Loyal Zoo

Android

Web-based

Windows

iPad

iPhone

Co-owner

Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.

Owner

Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.

Business owner

This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.

It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.

Love it's simplicity and ease of use. Customers love that they only have to provide a phone number amd name and do not need an app.

I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.

It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.

I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.

It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.

It Is easy to use, when it is working. It is easy to set up the discounts Nice that people get notifications of points when they purchase.

There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.

Business Owner 

I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.

When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.

President

Ease of saving credit card information and ease of charging future purchases.

I miss being able to write notes on customers accounts.

Easy to use and you can reach customer support anytime.

The only problem I have had is the glitches with updates. But they iron these out relatively quickly.

director

Really easy to use,  Value for money aswell. We have built up a huge customer base via loyalzoo.

Loyal Zoo screenshot: Loyalzoo's point-of-sale software runs on any electronic device and most EPOS systems, allowing staff to award customers points, stamps and rewards quickly & efficiently.

Loyal Zoo screenshot: Loyalzoo can be installed on most electronic POS systems, and runs natively on Clover terminals.

Loyal Zoo screenshot: Your Loyalzoo merchant dashboard is where you create and manage your loyalty program.  It also gives you access to important consumer insights and a weekly success email outlines how well your loyalty program is running.

Loyal Zoo screenshot: On the dashboard check your full customer list with detailed information and trending charts. Customer data can also be imported from other loyalty services, such as Fivestars, Appcard and most proprietary card-based solutions.

Loyal Zoo screenshot: Customers can join your loyalty program by giving you their mobile number or email. Alternatively they can download our free mobile app, which checks them in to your business automatically (ideal for fast paced businesses).

Loyal Zoo screenshot: Put your brand into the free Loyalzoo mobile app so your customers can recognise and associate with your brand every time.

Loyal Zoo screenshot: Easily send marketing messages to your customers. Set them up in your merchant dashboard, our intelligent delivery system will use SMS, email or push notifications based on each customer's preferences.

Freelancers

Mid Size Business

Non Profit

Small Business

Increase customer retention with an omnichannel loyalty platform that plugs into all your sales channels. Connect your POS & eCommerce apps and run a world-class loyalty program right out of the box, then harness your loyalty data to send targeted marketing campaigns that drive sales.

Smile.io is the world’s largest loyalty platform, providing over 100,000 scaling brands with easy-to-use points, referrals, and VIP reward programs that help them transform one-time sales into repeat, loyal customers. 



TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

Access Controls/Permissions

Activity Dashboard

Automated Scheduling

Awards Management

Campaign Analytics

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Churn Management

Client Portal

Community Management

Contact Database

Contact Management

Content Management

Contest Management

Conversion Tracking

Customer Accounts

Customer Activity Tracking

Customer Database

Customer Experience Management

Customer Management

Customer Segmentation

Customer Surveys

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Visualization

Discount Management

Drag & Drop

Drip Campaigns

eCommerce Management

Email Management

Email Marketing

Email Reminders

Employee Reward Programs

Event Triggered Actions

Feedback Management

For Marketers

For Sales Teams/Organizations

Gamification

Geolocation

Gift Card Management

Knowledge Management

Marketing Automation

Mass Texting

Member Portal

Mobile Access

Mobile Coupons

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Currency

Multi-Language

Multi-Location

Multi-Store

Negative Feedback Management

No-Card Loyalty System

NPS Survey Structure

Performance Management

Performance Metrics

Personalization

Point of Sale (POS) Integration

Predictive Analytics

Real-Time Analytics

Real-Time Reporting

Referral Tracking

Reminders

Reporting & Statistics

Rewards Program

ROI Tracking

Scheduled Messaging

Kangaroo

Great product our customers love playing the "spin to win" to win discounts, extra bonus points or a $1 pre roll. The app is easy to set up and the customer service is fantastic with Kangaroo.

Partner and co-founder

The best part is how fully customizable it is. it gives us complete control over rewards and engagement. Definitely a great tool for enhancing customer loyalty.

Every interaction with their support team has been not only helpful but also incredibly friendly and responsive. Any issue we have they're on top of it immediately and have a quick resolution.

E-commerce Marketing Analyst

Customer service is definitely a great tool and guide for our team to follow when implementing the loyalty program. I appreciate Mario's assistance along the way.

Senior Marketing Manager

We had a fairly unique use case and the support team were amazing in building out a process for our program. Sensitive content hidden] is amazing and has been a pleasure to work with.

Executive Assistant

Not only was it the functionality of Kangaroo that made this relationship a success, but also their amazing customer service.

Marketin and E-commerce Manager

Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.

We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.

Marketing Manager

These metrics are important to understand your customers. Kangaroo customer service has been great about finding a solution when we encounter limitations within our industry or software integrations.

president 

Nice simple product to use. Nice to be able to provide customers with rewards.

General Manager

The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.

Manager 

My main positive feedback is that it's great Loyalty program.

Teacher

I have had a lot of benefits while using it because it's easy to use and share with others.

Data entry entry

Complaints to the company was the layout on the administrator's website.

One feature that does not work well for us is the app. Admittedly this is due to our unique use case.

Managing Director

The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.

E commerce manager

We face some problems in the updated. Requires a lot of human interference.

It applies discounts as a payment which makes it difficult for us to provide in store promotions and limit the discounts being applied to one transaction.

Kangaroo screenshot: Multi-Channel Loyalty Rewards includes eCommerce, POS integrations, Stand-alone tablet and mobile app.

Kangaroo screenshot: ECommerce loyalty rewards with customizable widget.

Kangaroo screenshot: White-label Mobile App. Customers can shop your brand, browse offers, claim rewards, track progress, write reviews and more!

Kangaroo screenshot: Digital Referral Program. Customers can refer friends via the eCommerce widget, mobile app, social media, stand alone tablet and SMS text.

Kangaroo screenshot: Loyalty Rewards App for tablet. Perfect for non-integrated systems and/or kiosk mode for sign-ups, customer satisfaction surveys, referrals and more!

Kangaroo screenshot: Free Kangaroo Rewards Members App. Included with all loyalty licenses. Gain a brand property for members to keep all of their loyalty memberships in one place. Members can browse offers, claim rewards, send eGift cards, referrals and more!

Kangaroo screenshot: Customer Experience Kiosk: Measure customer satisfaction with the smiley face survey. Learn in real-time what's working and what's not. Find out which day-parts are underperforming and more!

Loyal Zoo vs Kangaroo Comparison (2026)

Loyal Zoo

Kangaroo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives