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Mindbody vs GymMaster Comparison
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Good recommendations?
Overview
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.
GymMaster gym software is an easy-to-use health club and gym management system trusted by thousands of businesses. Designed...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
139
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
89
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.0
2.8K
1.3K
763
342
135
232
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
Pros
We love everything about gymaster, it is cost effective, user friendly and the support is great.
Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.
The service provided during the data migration was outstanding and the ongoing help desk support is excellent.
Cons
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Liz E.
Cons
My only complaint would be that the with everything you get it doesn’t come with the door strike.
Seem to have regular faults and errors across all areas of the software.
Option settings are extensive and sometimes difficult to comprehend the full impact of the change.
Key features
- Total features128
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Authentication
- Automated Scheduling
- Availability Management
- Badge Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Channel Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- Dynamic Pricing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Directory
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Fundraising Management
- Gamification
- Gift Card Management
- Goal Setting/Tracking
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- ID Scanning
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Labor Cost Reporting
- Lead Generation
- Lead Management
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Time Clock
- Online Trainer
- Onsite Registration
- PCI Compliance
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Personalization
- Point of Sale (POS)
- Practice Management
- Pre-Registration
- Price/Margin Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Rate Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Summary Reports
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Training Management
- Transaction History
- Treatment Planning
- User Management
- User Profiles
- Vacation/Leave Tracking
- Virtual Classroom
- Visitor Management
- Visitor Tracking
- Wait List Management
- Waitlist Status Tracking
- Waiver Management
- Website Integration
- Website Management
- Wireless Internet Access Control
- eCommerce Management
- Total features201
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Authentication
- Automated Scheduling
- Availability Management
- Badge Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Channel Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- Dynamic Pricing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Directory
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Fundraising Management
- Gamification
- Gift Card Management
- Goal Setting/Tracking
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- ID Scanning
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Labor Cost Reporting
- Lead Generation
- Lead Management
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Time Clock
- Online Trainer
- Onsite Registration
- PCI Compliance
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Personalization
- Point of Sale (POS)
- Practice Management
- Pre-Registration
- Price/Margin Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Rate Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Summary Reports
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Training Management
- Transaction History
- Treatment Planning
- User Management
- User Profiles
- Vacation/Leave Tracking
- Virtual Classroom
- Visitor Management
- Visitor Tracking
- Wait List Management
- Waitlist Status Tracking
- Waiver Management
- Website Integration
- Website Management
- Wireless Internet Access Control
- eCommerce Management
Integrations
- Total integrations37
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations13
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
Alternatives
Explore similar apps
User reviews that mention these apps
TT
Tracy T.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Pros
Gym Master is user friendly, time friendly and integrates well with other products.The support base isamazing, so quick to help and resolve if there is ever a query
Cons
The billing if a members payment fails a few times it disconnects from using it and have to speak to member where in mindbody it just keeps allowing tries
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