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Mindbody vs GymMaster Comparison (2026)
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Overview
Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.
GymMaster is an easy to use membership solution designed for the fitness industry, integrating with door access, booking & billing and member app.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.0
2.9K
5
4
3
2
1
1.4K
809
359
143
250
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this app4.7
173
5
4
3
2
1
137
25
6
1
4
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this appPros
“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”
JB
Julie B.
Owner
“You can manage your staff & clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser.”
NA
Nick A.
Founder
“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”
ML
Marisa L.
Owner
Pros
“The software has become the backbone of our business, handling memberships, billing, access control, communication and reporting in one system.”
BW
Ben W.
Managing Director
“We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.”
Mitchell F.
IT
“We changed our management system around the covid outbreak and were really relieved with the support GymMaster extended to users throughout this time.”
RM
Richelle M.
Office Administrator
Cons
“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”
FE
Fatemeh E.
Data Analyst
“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”
Jonathon S.
Owner and Teacher
“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”
JB
Julie B.
Owner
Cons
“some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better”
tb
troy b.
owner
“We honestly struggle to find any major negatives.”
BW
Ben W.
Managing Director
“In the past, with the other software company, we would be on the phone for an hour or more and sometimes still left with no answers. ”
LC
Laurie C.
Admin Svc Specialist
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last review5 days ago
Key features
- Total features144
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Authentication
- Automated Scheduling
- Availability Management
- Badge Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Channel Management
- Charting
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- Dynamic Pricing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Directory
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Fundraising Management
- Gamification
- Gift Card Management
- Goal Setting/Tracking
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- ID Scanning
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Labor Cost Reporting
- Lead Generation
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Time Clock
- Online Trainer
- Onsite Registration
- PCI Compliance
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Practice Management
- Pre-Registration
- Price/Margin Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Rate Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
- Total features180
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Authentication
- Automated Scheduling
- Availability Management
- Badge Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Channel Management
- Charting
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- Dynamic Pricing
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Directory
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Fundraising Management
- Gamification
- Gift Card Management
- Goal Setting/Tracking
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Hybrid Trainer
- ID Scanning
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Labor Cost Reporting
- Lead Generation
- Lead Management
- Live Chat
- Loyalty Program
- Marketing Automation
- Marketing Management
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Language
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Time Clock
- Online Trainer
- Onsite Registration
- PCI Compliance
- Parent Portal
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Performance Metrics
- Personalization
- Point of Sale (POS)
- Practice Management
- Pre-Registration
- Price/Margin Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Push Notifications
- Rate Management
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Scheduling
- Retail Inventory Management
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations34
- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Gleantap
- GoCardless
- Google Analytics 360
- Google Calendar
- Grow
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- PayPal Enterprise Payments
- PayPal Payments
- Paychex
- Payments Fraud
- Paysafe
- Perkville
- Referrizer
- RxPhoto
- Smartwaiver
- WaiverForever
- Weave
- WordPress
- Xero
- Zapier
- Zoom Workplace
- Total integrations11
- ABC Trainerize
- ActiveCampaign
- Appy Pie
- AskNicely
- Bench
- Birdeye
- ClassPass
- Cloutly
- Constant Contact
- DailyStory
- Demandforce
- Edge
- Emma by Marigold
- Gleantap
- GoCardless
- Google Analytics 360
- Google Calendar
- Grow
- Hexfit
- Keepme Antares
- Kisi
- Klaviyo
- Listen360
- Meta for Business
- NiceJob
- Otter Waiver
- PayPal Enterprise Payments
- PayPal Payments
- Paychex
- Payments Fraud
- Paysafe
- Perkville
- Referrizer
- RxPhoto
- Smartwaiver
- WaiverForever
- Weave
- WordPress
- Xero
- Zapier
- Zoom Workplace
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