App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GymMaster Logo

GymMaster

4.7
(152)

Write a review

Gym and Health Club Membership Management Software

(23)

GymMaster Pricing, Features, Reviews and Alternatives

GymMaster FAQs

Q. What type of pricing plans does GymMaster offer?

GymMaster has the following pricing plans:
Starting from: $89.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of GymMaster?

GymMaster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does GymMaster support?

GymMaster supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does GymMaster support mobile devices?

GymMaster supports the following devices:
Android, iPad, iPhone


Q. Does GymMaster offer an API?

Yes, GymMaster has an API available for use.


Q. What other apps does GymMaster integrate with?

GymMaster integrates with the following applications:
PayPal, Zapier, Zoom, WordPress, Paysafe, GoCardless, Meta for Business, Google Calendar, Mailchimp, Braintree, Instagram, Xero


Q. What level of support does GymMaster offer?

GymMaster offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

GymMaster product overview

Price starts from

89

Per month

Flat Rate

What is GymMaster?

Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.

Key benefits of using GymMaster

  • Integrated billing: You have the freedom to choose the billing provider that works best for you business. With automated billing, your payments are collected on the day & frequency of your choosing.


  • Automated communication: Send SMS & emails to targeted groups based on demographics, visitation, membership type or billing status, based on a variety of triggers such a swipe-entry, non-visitation, or a missed payment.


  • Main dashboard: The dashboard provides a visual overview of all the key information you and your staff need to keep driving your business towards its goals.


  • Online booking: Empower your members to make bookings and payments, and view their measurements and programs using the online member portal.


  • Door control & 24/7 access: Extend your open hours with confidence using GymMaster’s integrated RFID access control system. Directly connected to your database, you can control who can do where, when; while tracking all activity, updating the system & taking action - in real time.


  • Point of sale: Increase your profits with a custom-colored POS system, with stock/inventory control and detailed reporting features.


  • Multi-Site: Supports multiple companies with a single database - allowing central reporting across all sites or just one, plus cross site bookings and visitation for members. GymMaster also supports multiple tax rates across sites, while still sharing one database.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Documentation
    Videos
    Live Online

    Not sure about GymMaster? Compare it with a popular alternative

    Starting from

    89

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    75

    Per month

    Other

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    GymMaster pricing information

    Value for money

    4.7

    /5

    152

    Starting from

    89

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GymMaster features

    Functionality

    4.6

    /5

    152

    Total features

    174

    19 categories

    Most valued features by users

    Attendance Tracking
    Reporting & Statistics
    Payment Processing
    Billing & Invoicing
    Calendar Management
    Membership Management
    Registration Management
    Electronic Payments

    Functionality contenders

    GymMaster users reviews

    Overall Rating

    4.7

    /5

    152

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.24/10
    Rating distribution

    5

    4

    3

    2

    1

    119

    23

    6

    1

    3

    Pros
    We love everything about gymaster, it is cost effective, user friendly and the support is great.
    Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.
    The service provided during the data migration was outstanding and the ongoing help desk support is excellent.
    Cons
    My only complaint would be that the with everything you get it doesn’t come with the door strike.
    Seem to have regular faults and errors across all areas of the software.
    Option settings are extensive and sometimes difficult to comprehend the full impact of the change.

    Overall rating contenders

    NR
    AvatarImg

    Nick R.

    Health, Wellness and Fitness, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Satisfied Customer

    Reviewed a year ago

    I love GymMaster and so do my clients. I couldnt ask for a better product.

    Pros

    The website and app are easy to navigate and set up classes.

    Cons

    I wish there were more "how-to" videos so I wouldn't have to contact tech support and bother them.

    JH
    AvatarImg

    Jeremy H.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I can't recommend highly enough

    Reviewed 3 years ago

    We are very happy with Gymmaster. The product itself is great, but the level and speed of support exceeds expectation. We attribute our New Zealand Exercise Industry Awards success over the last 4 years partly to the fact that we have Gymmaster as our software.

    Pros

    Gymmaster is very user friendly, with good permission options that allow us to offer different access to those team members that need it. We have found it easy to train new team members, as well as upskill existing team as required. The customisable options are great, as is the ability to get support when we need it! The integrations are helpful and easy, including Mailchimp, Zapier and Zoom.

    Cons

    Some of the reporting functions can be a little inconsistent at times, but support will usually remedy this quickly where required.

    Vendor response

    Hi Jeremy, thanks so much for taking the time to leave us this feedback! It's great to hear you're enjoying the system and are making use of our integrations to help streamline managing your club. We appreciate you pointing out areas we can improve for your business and will take this aboard for our future improvements to the system.

    SH
    AvatarImg

    Stefanie H.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Review

    Reviewed 4 years ago

    Good

    Pros

    The software is easy to use and teach yourself.

    Cons

    Support, while awesome, it is hard to remember what the time change is.

    Vendor response

    Thank you for this review Stefanie, we appreciate you taking the time to send through your feedback. We have recently expanded our international support team, and increased our support hours to make it easier to keep in touch with us.

    KC
    AvatarImg

    Katie C.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    GymMaster - all the gym software options and support team you need. All for a very reasonable price!

    Reviewed 4 years ago

    From day one, GymMaster has been an extremely professional company to work with, and the software has been nothing but positively impactful for my business. The price is so reasonable for what you get as a gym/fitness center, including full time support by email, and they always answer the phone for a support call or question I have. At the time of the Corona virus mandatory gym closure, GymMaster...

    Pros

    I found the set-up for GymMaster software to be very easy to integrate with my business, as well as merchant service account. Clear and easy to use instructions, but what I also find extremely helpful is GymMaster staff and support team always available to help. The software is very user friendly, easy to set up basic operations of the business and also to make changes along the way, (signing-up members,...

    Cons

    Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it. Some tabs and links that can be accessed from several points, which was a bit confusing, but GymMaster staff and support team has always done a great job of helping understand the back end, answer questions and how to adjust settings specific to my business model. I can call GymMaster pretty much at anytime and they will help me make the necessary adjustments, while explaining how to do it myself for the next time. Really helpful and great instructors. They make sure you have all questions answered and things in place before the call ends. Really friendly, helpful support team.

    Vendor response

    Hi Katie Thank you for your wonderful review. We are thrilled to hear GymMaster works well for your business and has provided you all the tools you require to make life easier for you. We do take pride in providing the best support we can for our clients and that we are always here to assist wherever we can. We hope you and your members keep safe and well during Covid-19 and don't hesitate to reach out to us for further assistance.

    SA
    AvatarImg

    Sarah A.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great experience from start to finish!

    Reviewed 8 months ago

    I loved my experience with Gymmaster. I've seen it change and update as well over the years, which was nice to see as a gym owner. We've had a lot of things change in our gym concept, as we tested different aspects of memberships, point of sales, etc. and everything was always smooth sailing with Gymmaster because everything was logged and the customer support was always ready to help us through any process.

    Pros

    Loved the customer support and quick turnaround on certain things as we grew from one gym to three gyms in less than 2 years. As well during the pandemic, they were very responsive and helped us change the memberships, update them, etc. It was a great customer support all around.

    Cons

    Some features aren't customizable, but the team does take note of the comments we send in, which is nice to know!

    Related categories