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Mindbody vs Member Solutions Comparison (2026)

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Mindbody

Member Solutions

Overview

Mindbody all-in-one gym management software organizes your business end-to-end, attracts new clients, and grows your revenue.

From marketing and sales to management and retention ... a complete CRM for martial arts and fitness businesses. Book a quick chat to learn more today!

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

3.9

Value for money

Ease of use

Features

Customer support

59%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

“Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.”

Marisa L.

Owner

Pros

“MyVolo is much more user friendly but there are still way too many clicks to navigate any function. When I opened my own business, they wanted me to use their system but I actively avoided it because there were better software options available and it's even more plentiful today.”

Alec R.

Regional Supervisor

“Full service billing offers peace of mind that recurring payments will be collected”

Alec R.

Regional Supervisor

“I even beta tested previous iterations of their MMS software, and the subsequently acquired MyVolo.”

Alec R.

Regional Supervisor

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“The Form hasn't changed in 10 years, and processing the initial down payments sometimes takes too long.”

Nicholas D.

President, Owner-Operator, & Chief Instructor

“The MSI Portal is sometimes challenging to enter new Billing Agreements. ”

Nicholas D.

President, Owner-Operator, & Chief Instructor

“Had limited options sometimes and can be less helpful if some information was missing”

Mohamed T.

Pilot