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Mindbody vs MemberClicks Comparison
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Good recommendations?
Overview
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.
Over 3,000 associations, chambers of commerce, and AMC’s trust MemberClicks’ top-rated software and industry-leading service for simpler, more productive membership management.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
139
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
3500
Per year
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.0
2.8K
1.3K
765
342
135
233
- Value for money
- Ease of use
- Features
- Customer support
83%
would recommend this appPros
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
Pros
One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly.
User friendly; customer service is extremely helpful and responsive; the transfer was easy.
Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed.
Cons
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Liz E.
Pediatric Social Worker
Cons
I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works.
My only other complaint would be that open invoices cannot be edited.
The system is frustrating, and the editing functions are seriously outdated - think Windows 95 editing functions.
Key features
- Total features128
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Capacity Management
- Chapter Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Management
- Committee Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Storage
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Nonprofits
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Fundraising Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Job Board
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Onsite Registration
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Personalization
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Role-Based Permissions
- Room Booking
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Segmentation
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Speaker Management
- Sponsorship Management
- Staff Management
- Student Management
- Subscription Management
- Surveys & Feedback
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
- Total features77
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Booking Notes
- Booth Rental Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Capacity Management
- Chapter Management
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Commission Management
- Committee Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Document Storage
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Ticketing
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Martial Arts
- For Medical Spas
- For Nonprofits
- For Physical Therapy
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Fundraising Management
- Gift Card Management
- Group Registration
- Group Reservations
- Group Scheduling
- HIPAA Compliant
- Inventory Management
- Inventory Tracking
- Invoice Management
- Item Management
- Job Board
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Multi-Location
- Multiple User Accounts
- Newsletter Management
- Online Booking
- Online Payments
- Online Registration
- Onsite Registration
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Personalization
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Rate Management
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Scheduling
- Retail Inventory Management
- Role-Based Permissions
- Room Booking
- SMS Messaging
- SOAP notes
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Segmentation
- Self Check-In/Check-Out
- Self Service Portal
- Social Media Integration
- Speaker Management
- Sponsorship Management
- Staff Management
- Student Management
- Subscription Management
- Surveys & Feedback
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time & Expense Tracking
- Training Management
- Transaction History
- Treatment Planning
- Visitor Management
- Wait List Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations37
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations17
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
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