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Mindbody vs MemberSuite Comparison (2026)

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Mindbody

MemberSuite

Overview

Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.

MemberSuite AMS simplifies managing complex memberships, CEU tracking, and certification. It streamlines workflows, boosts engagement, and delivers value with powerful solutions designed for forward-thinking, member-based organizations.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

15000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

64%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“You can manage your staff & clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser.”

Nick A.

Founder

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

Pros

“You always have the option to click help, or even call customer service, or reading/watching the tutorials.”

Callie G.

Membership Specialist

“The membership module is very robust and can accommodate complex membership processes.”

Shahil S.

Senior Manager, Data Analytics and Insights

“We have regular meetings with our customer service manager, which allows for a scheduled time to ask questions, find out what new features/updates are on the way, and share any feedback we may have for the company.”

Louisa K.

Managing Director

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“You could set up events but it was not too user friendly.”

Teresa S.

Program Coordinator

“I find the general product support to be lacking. ”