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NCR Voyix vs Retail Pro Comparison (2026)

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Retail Pro logo

Retail Pro

Overview

NCR Counterpoint is a point of sale & inventory management system that allows you to run your business via a touchscreen interface & many other features.

Retail Pro is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

275

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.5

91

5

4

3

2

1

31

27

13

13

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
43%
would recommend this app

4.0

80

5

4

3

2

1

37

29

6

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

“Very configurable and can manage all aspects of our business if the technical team new what they were doing”
MR

Marc R.

Managing Director

“As that individual, I often found myself providing tech support to other users.”
RJ

Royce J.

Technology and Process Manager

“We have had FOUR different dealers try and support Counterpoint that requires more funds just to keep operating. If I could choose I would consider different software”
JH

Joey H.

CEO

Pros

“The intuitive interface facilitates easy navigation for both admins and users, with a well-organized layout that maximizes options and optimizes space for processing and displaying items.”
AN

Alberto N.

Sales Support

“Retail Pro is a user-friendly software that fulfills all my requirements effortlessly.”
AN

Alberto N.

Sales Support

“It had been reliable for the most part”
AW

Alicia W.

Owner

Cons

“very poor. if i can give a negative rating i would.”
MR

Marc R.

Managing Director

“Unethical company, does not care about its customers”
ZM

Zoe M.

CEO

“Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed.”
Verified reviewer profile picture

Ben S.

Firearms Sales Associate

Cons

“Costs are ridiculous to set up and integrate with your website.”
RB

Randy B.

Owner

“Don’t do it if you are a small business!!”
RB

Randy B.

Owner

“I feel bamboozled!”
AW

Alicia W.

Owner

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features21
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Warehouse Management
  • eCommerce Management
  • Total features85
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • Amazon Connect
  • BigCommerce
  • Enabler
  • FastBound
  • Gateway Ticketing
  • NetSuite
  • Opera
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • Shopify
  • WooCommerce
  • Total integrations15
  • Amazon Connect
  • BigCommerce
  • Enabler
  • FastBound
  • Gateway Ticketing
  • NetSuite
  • Opera
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • Shopify
  • WooCommerce

Alternatives

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