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Shopify vs Retail Pro Comparison (2026)

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Shopify logo

Shopify

Retail Pro logo

Retail Pro

Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Retail Pro is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

275

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

6.7K

5

4

3

2

1

4.3K

1.9K

348

76

63

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.0

80

5

4

3

2

1

37

29

6

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

“I use it to sell photography albums, and it provides a professional checkout experience, secure payment processing, and multiple payment options for clients.”
mk

michael k.

President

“We use Shopify for new webshop builds, redesigns, replatforming projects, migrations and ongoing webshop optimization.”
SA

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

“Our experience is that Shopify gives growing brands a reliable foundation for product management, checkout, payments, shipping, content, tracking, apps, integrations and international growth.”
SA

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

Pros

“The intuitive interface facilitates easy navigation for both admins and users, with a well-organized layout that maximizes options and optimizes space for processing and displaying items.”
AN

Alberto N.

Sales Support

“Retail Pro is a user-friendly software that fulfills all my requirements effortlessly.”
AN

Alberto N.

Sales Support

“It had been reliable for the most part”
AW

Alicia W.

Owner

Cons

“Monthly subscription that can strain cash flow at launch, some third-party apps get expensive quickly, advanced customization requires coding knowledge.”
NT

Nicole T.

Event Marketing and Operations

“Another minor frustration is that certain features and reports are only available on higher-tier plans, which can make it difficult for smaller businesses to access the tools they need without upgrading.”
Verified reviewer profile picture

Gary A.

Founder CEO

“The discount code system is pretty basic - we can't do the tiered pricing structures our bulk buyers expect without workarounds.”
AC

Andy C.

Sales Director

Cons

“Costs are ridiculous to set up and integrate with your website.”
RB

Randy B.

Owner

“Don’t do it if you are a small business!!”
RB

Randy B.

Owner

“I feel bamboozled!”
AW

Alicia W.

Owner

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features60
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Catalog Management
  • Check-in/Check-out
  • Commission Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Gateway Integration
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Refund Management
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Stock Management
  • Supplier Management
  • Templates
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Warehouse Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management
  • Total features85
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Catalog Management
  • Check-in/Check-out
  • Commission Management
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Employee Management
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Gateway Integration
  • Payment Options
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Refund Management
  • Reorder Management
  • Reordering
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Stock Management
  • Supplier Management
  • Templates
  • Third-Party Integrations
  • Touch Screen
  • Transaction History
  • Warehouse Management
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations22
  • Amazon Connect
  • BigCommerce
  • Birdeye
  • Brevo
  • Constant Contact
  • Cyfe
  • Enabler
  • Extensiv Order Management
  • FastBound
  • Gateway Ticketing
  • Google Ads
  • Google Analytics 360
  • Instagram
  • Kissmetrics
  • Klaviyo
  • Mad Mimi
  • Meta for Business
  • NetSuite
  • Opera
  • PayPal Payments
  • Pinterest
  • Printful
  • Privy
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • ShipStation
  • Shopify
  • Stripe Payments
  • TikTok
  • Twitter/X
  • WooCommerce
  • Zapier
  • Total integrations15
  • Amazon Connect
  • BigCommerce
  • Birdeye
  • Brevo
  • Constant Contact
  • Cyfe
  • Enabler
  • Extensiv Order Management
  • FastBound
  • Gateway Ticketing
  • Google Ads
  • Google Analytics 360
  • Instagram
  • Kissmetrics
  • Klaviyo
  • Mad Mimi
  • Meta for Business
  • NetSuite
  • Opera
  • PayPal Payments
  • Pinterest
  • Printful
  • Privy
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • ShipStation
  • Shopify
  • Stripe Payments
  • TikTok
  • Twitter/X
  • WooCommerce
  • Zapier

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