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Epos Now vs Retail Pro Comparison (2026)

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Epos Now logo

Epos Now

Retail Pro logo

Retail Pro

Overview

Serve customers, take payments, and run your entire business from a single POS system! Epos Now POS hardware and software designed to work together in complete harmony, worth game-changing features all within a budget that suits you.

Retail Pro is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

349

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

275

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

733

5

4

3

2

1

440

60

39

22

172

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.0

80

5

4

3

2

1

37

29

6

5

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

“We signed up with Epos Now Payment Services (Account [sensitive content hidden]) on a 12-month agreement, based on a quoted 0.55% card processing rate during the sales process.”
SS

Steve S.

Coffee Shop

“You need a WiFi signal for the card reader and to log on and close the till.”
KP

Kathryn P.

Owner

“I like that I can add employees or delete employees with ease. And each employee has their own security pin so there is no having to change the whole system.”
TD

Tabitha D.

Manager

Pros

“The intuitive interface facilitates easy navigation for both admins and users, with a well-organized layout that maximizes options and optimizes space for processing and displaying items.”
AN

Alberto N.

Sales Support

“Retail Pro is a user-friendly software that fulfills all my requirements effortlessly.”
AN

Alberto N.

Sales Support

“It had been reliable for the most part”
AW

Alicia W.

Owner

Cons

“We therefore can’t access our emails and place orders which are essential day to day business tasks that our previous hardware was capable with. Despite asking for a return for the hardware we’ve been advised by customer service they won’t accept it back.”
HL

Hazel L.

Business owner

“I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. ”
GA

Godwin A.

Director

“The hardware that we are using and purchased from EposNow is starting to fail and despite paying support they advised they no longer support this hardware and sold us a replacement monitor.”
HL

Hazel L.

Business owner

Cons

“Costs are ridiculous to set up and integrate with your website.”
RB

Randy B.

Owner

“Don’t do it if you are a small business!!”
RB

Randy B.

Owner

“I feel bamboozled!”
AW

Alicia W.

Owner

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features112
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Clock In/Out
  • Commission Management
  • Consignment Management
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Gateway Integration
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Management
  • Split Checks
  • Staff Management
  • Stock Management
  • Supplier Management
  • Table Management
  • Tagging
  • Templates
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Warehouse Management
  • eCommerce Management
  • Total features85
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Clock In/Out
  • Commission Management
  • Consignment Management
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Mobile Device Management
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • PCI Compliance
  • Payment Gateway Integration
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Point of Sale (POS) Integration
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales History
  • Sales Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Separate Checks
  • Serial Number Tracking
  • Shipping Management
  • Split Checks
  • Staff Management
  • Stock Management
  • Supplier Management
  • Table Management
  • Tagging
  • Templates
  • Third-Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrations22
  • Amazon Connect
  • Appointedd
  • BigCommerce
  • Deputy
  • Enabler
  • Eventbrite
  • FastBound
  • Feefo
  • Gateway Ticketing
  • Google Calendar
  • Loyal Zoo
  • Megaventory
  • NetSuite
  • Opera
  • PayPal Payments
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • Sage 50 Accounting
  • Salesforce Sales Cloud
  • Shopify
  • Trustpilot
  • VoucherCart
  • Wix
  • WooCommerce
  • Workforce.com
  • Worldpay for Enterprise
  • Wufoo
  • Xero
  • Zapier
  • Total integrations15
  • Amazon Connect
  • Appointedd
  • BigCommerce
  • Deputy
  • Enabler
  • Eventbrite
  • FastBound
  • Feefo
  • Gateway Ticketing
  • Google Calendar
  • Loyal Zoo
  • Megaventory
  • NetSuite
  • Opera
  • PayPal Payments
  • QuickBooks Enterprise
  • QuickBooks Online
  • SAP Business One
  • SPS Commerce
  • Sage 200
  • Sage 300
  • Sage 50 Accounting
  • Salesforce Sales Cloud
  • Shopify
  • Trustpilot
  • VoucherCart
  • Wix
  • WooCommerce
  • Workforce.com
  • Worldpay for Enterprise
  • Wufoo
  • Xero
  • Zapier