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Overview

NCR Counterpoint is a point of sale & inventory management system that allows you to run your business via a touchscreen interface & many other features.

Top choice for resale POS and inventory management. Effortlessly handle diverse inventory types with custom reports, real-time tracking, and robust order management for strategic decisions.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.5

91

5

4

3

2

1

31

27

13

13

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
43%
would recommend this app

4.7

355

5

4

3

2

1

281

55

15

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

“Very configurable and can manage all aspects of our business if the technical team new what they were doing”
MR

Marc R.

Managing Director

“As that individual, I often found myself providing tech support to other users.”
RJ

Royce J.

Technology and Process Manager

“We have had FOUR different dealers try and support Counterpoint that requires more funds just to keep operating. If I could choose I would consider different software”
JH

Joey H.

CEO

Pros

“It handles consignor tracking, split percentages, inventory, payouts, and reporting in a way that is organized, reliable, and easy to audit when questions come up.”
BM

Brian M.

Vice President

“I.e tagging options, discounts etc) I like to blend my store inventory in with the rest of the consigned inventory and it has been a bit of a challenge to find the sweet spot for my store inventory in the system.”
LR

LeeAnn R.

Owner

“The reporting tools are especially valuable because they give clear insight into sales performance, inventory aging, and overall profitability without needing to export data elsewhere.”
BM

Brian M.

Vice President

Cons

“very poor. if i can give a negative rating i would.”
MR

Marc R.

Managing Director

“Unethical company, does not care about its customers”
ZM

Zoe M.

CEO

“Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed.”
Verified reviewer profile picture

Ben S.

Firearms Sales Associate

Cons

“Sometimes IT support responds quickly (within about 30 minutes), but other times it can take days and multiple follow-ups to get a response. When you’re running a store and something isn’t working, that delay can be frustrating.”
NA

Natasha A.

Owner

“Getting the credit card machine ordered was a bit laborious and took a lot of time to get it in hand.”
KP

Kathie P.

Owner

“That there is much less functionality around NEW, or non-consigned gear.”
TS

Tana S.

Owner

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features21
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Backup
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • CRM
  • Categorization/Grouping
  • Check Printing
  • Commission Management
  • Consignment Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Fee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Location
  • Onboarding
  • Online Store Builder
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Price Optimization
  • Pricing Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Vendor Managed Inventory
  • eCommerce Management
  • Total features80
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Automatic Backup
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • CRM
  • Categorization/Grouping
  • Check Printing
  • Commission Management
  • Consignment Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Fee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Layaway Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Location
  • Onboarding
  • Online Store Builder
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Price Optimization
  • Pricing Management
  • Product Identification
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Stock Management
  • Supplier Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Vendor Managed Inventory
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • QuickBooks Online
  • Shopify
  • Total integrations2
  • QuickBooks Online
  • Shopify