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SimpleConsign Pricing, Features, Reviews and Alternatives

SimpleConsign product overview

What is SimpleConsign?

SimpleConsign is a cloud-based management system for consignment stores, which includes a point of sale (POS) system, consignor access portal, and inventory management, credit card processing, customer history tracking, eCommerce integration, and consignor management capabilities.

Key benefits of using SimpleConsign

The point of sale allows users to buy, sell, and consign items in a single transaction, with options for split payments, voids, returns, and single item or whole transaction discounts.

View consignor account balances, payout histories, inventories, and account activity in a single screen, with the ability to add inventory items and pay consignors individually or in batches.

Inventories can be searched using name, brand, category, color, and other keywords, with the ability to track store and consignment inventories separately.

Track and store customer transactions, including customer names, email addresses, mailing addresses, and any notes or special instructions.

Items can be put on layaway, with the option to set minimum down payment percentages and standard layaway lengths, with SimpleConsign tracking expiration dates.

Loyalty system offers reward points based on dollars spent, with the ability to specify reward tiers.

Consignor credit and store credit can be used across multiple store locations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

SimpleConsign pricing information

Value for money

4.4

/5

350

Starting from

$

129

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SimpleConsign features

Functionality

4.3

/5

350
Total Features25 3 categories

Most valued features by users

Inventory Management
API
Customer Database
Layaway Management
Gift Card Management
Inventory Tracking
eCommerce Management
Point of Sale (POS)

Functionality contenders

Fresha
Functionality
#1
PetExec
Functionality
#2
Time To Pet
Functionality
#3
SimpleConsign
Functionality
#4

SimpleConsign users reviews

Overall rating

4.7

/5

350

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.1/10
Rating distribution

5

4

3

2

1

280

53

13

4

0

Pros
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.

JN

Julie N.

I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier.

HT

Hector T.

Very good program with tools that can help you analyze your business in a more effective and efficient way.

HT

Hector T.

Cons
Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure.

JH

Jennifer H.

That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them.

JH

Jennifer H.

Checking out customers for purchases is a pain and the credit card machine has never worked with this program. Every card has to be manually entered.

PL

Paula L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Early Adopter Here

Reviewed 3 years ago

We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Pros

The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons

There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Vendor response

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Everything on my fingertips!

Reviewed 6 months ago

I have everything on my finger tips. Their support is awesome!

Pros

I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. It has great reporting, I make my own custom reports, I really like that. I also like the fact that they are always trying to improve it...making it better for us users. Their training videos are a great tool when you forget how to do something. Overall I am well pleased with my decision of moving over to Simple Consign. I just wish they had Big Commerce also like they have shopify.

Cons

No Big Commerce, not connected to ebay...that would be very helpful, if they could connect our store to Big Commerce and eBay. Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. I would like that because that will help me with my sales goals for next years projections. Just a daily report and than at the end of the week all dailys and the end total would be AWESOME!

Vendor response

Thank you so much for your review Martha, with our shopify integration that should open up a lot of other options like eBay. I will bring the rest of your ideas to our dev team, thanks so much!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Kids consignment store

Reviewed 6 months ago

For the most part it’s been great. Since adding the Shopify plug in and most of my business transferring to online now due to Covid I now am very frustrated with it. The customer service has been good but it’s a massive expensive for me for something that really doesnt totally work and yet I’m way to financially invested to change softwares to something that transitions with Shopify better. I hope to see some improvements and more help navigating this.

Pros

I find the software great for having both new & used items on one software. It’s pretty user friendly and any time I have an issue with it they call me back right away.

Cons

I’m having a pretty frustrating time with the ease of adding Shopify to it. It’s a lot of money to add the Shopify plug in and yet it’s quite archaic. I can’t really find anyone in Shopify that can actually help me because everything needs to be done through Traxia. I wish I could have a few hours with someone that is well versed in both Shopify and Traxia but there doesn’t seem to be such a person. The variants make my website super hard to navigate. I can’t add Facebook shopping or Instagram tagging because of this which has lost me so much business. It’s frustrating in these Covid times as I need all the help I can get and I don’t feel supported.

Vendor response

Thank you for your review Lizanne. When it comes to our Shopify plug in there are bound to be hiccups as both systems are completely independent of each other. The best course of action is to get your Traxia account set up and then get your Shopify set.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Traxia

Reviewed 6 months ago

Like I said earlier, this is a good product and the customer service has always been great when submitting a service ticket, lately that is not so much. Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure. We haven't gotten an answer, some times we have had to call the support number to see what is going on. Other times they say they will get back to you and they forget, so you have to follow up with them.

Pros

That all features are on one page. It is easy to training new associates.

Cons

That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them. When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened. Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience. Reporting is good but still have a hard time finding or creating reports that work best for your store.

Vendor response

Hey Jennifer, thank you so much for your review. Over the past several months we have made it our goal to be even more transparent about updates, and we now include them in a weekly email for all our subscribers,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Recommended with No Hesitation

Reviewed 6 months ago

I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.

Pros

I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.

Cons

Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end. As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.

Vendor response

Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. If you are having any issues please contact us at dennis@traxia.com to make sure someone can help you get taken care of ASAP.

SimpleConsign FAQs and common questions

SimpleConsign has the following pricing plans:
Starting from: $129.00/month
Pricing model: Free, Subscription
Free Trial: Available


SimpleConsign has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


SimpleConsign supports the following languages:
English


Yes, SimpleConsign has an API available for use.


SimpleConsign integrates with the following applications:
QuickBooks Online Advanced, Shopify


SimpleConsign offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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