Oracle CRM On Demand vs HubSpot CRM

EngageBay CRM

Gold-Vision CRM

Pipedrive

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Gold-Vision is a full suite of highly configurable CRM tools for sales & marketing automation, project management, customer support, events management, integrations and more.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Audience Targeting

Calendar Management

Campaign Analytics

Campaign Management

Channel Management

Configurable Workflow

Contact Database

Contact Management

Customer Engagement

Customer Social Profiles

Customer Support

Customizable Branding

Customizable Fields

Data Visualization

Email Management

Email Marketing

Forecasting

For Insurance Industry

Lead Management

Lead Nurturing

Lead Qualification

Live Chat

Marketing Automation

Monitoring

Multi-Campaign

Multi-Channel Social Integration

Opportunity Management

Pipeline Management

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Forecasting

Sales Pipeline Management

Search/Filter

Sentiment Analysis

Social Media Integration

Social Media Monitoring

Territory Management

Workflow Management

Oracle CRM On Demand

Web-based

iPhone

Windows

iPad

Android

Salesforce Sales Cloud

Basic

Cloud Engineer

One aspect that could be improved in Oracle CRM On Demand is its user interface, which some users find to be outdated.

Oracle has important costs and I can afford it now that I have a huge traffic.

Ease of Use

User Interface

Pricing

Small Business

Large Enterprises

Mid-size Business

Oracle

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Bigin by Zoho CRM

Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.

HubSpot CRM is the perfect free sales tool for your small business. Say goodbye to manual tasks and confusing features. Say hello to HubSpot CRM.

Accounting Integration

Activity Tracking

Appointment Management

Appointment Scheduling

Calendar/Reminder System

Calendar Sync

Client Management

Client Tracking

Collaboration Tools

Communication Management

Contract/License Management

Customer Database

Customer Segmentation

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Deal Management

Document Management

Document Storage

Drag & Drop

Email Sequences

Email Templates

Email Tracking

For Financial Institutions

For Healthcare

For iPad Devices

For Mac Devices

For Small Businesses

For Startups

Interaction Tracking

Internal Chat Integration

Kanban Board

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Generation

Lead Scoring

Lead Segmentation

Mobile Access

Mobile App

Performance Metrics

Pipeline Reports

Predictive Analytics

Project Management

Prospecting Tools

Quotes/Estimates

Real-time Consumer-facing Chat

Real-Time Notifications

Referral Tracking

Relationship Tracking

Sales Reports

Scheduling

Segmentation

Self Service Portal

Source Tracking

Tagging

Task Management

Task Progress Tracking

Task Scheduling

Team Assignments

Template Management

Third-Party Integration

Third-Party Integrations

Web Forms

Reviews for HubSpot CRM come from a wide variety of industries, including marketing and advertising (15% of reviewers), computer software (13%), and information technology and services (10%). The most frequent use case for HubSpot CRM cited by reviewers is CRM (70% of reviewers).

Users and use cases

Reviewers appreciate the free version with essential features, which they say benefits startups and small businesses. Some users report that advanced features are locked behind expensive tiers, and they find the pricing structure rigid and confusing.

Value for money

The HubSpot CRM integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.7 out of 5 for its integration with HubSpot CRM), Zapier (an integration product, 4.8), and Slack (a team communication product, 4.6).

Integrations

HubSpot CRM is a CRM tool offering key features such as contact database, contact management, lead management, lead capture, and sales pipeline management, among others.

HubSpot CRM

ActiveCampaign

Mailchimp

Bitrix24

Dynamics 365

Keap

Zendesk Suite

SugarCRM

monday CRM

Freshdesk

Insightly

Agile CRM

Salesforce Marketing Cloud

Spotler CRM

Starter Customer Platform

Professional

Enterprise

Limited and inflexible reporting

43% of reviewers feel negative about HubSpot’s reporting capabilities. Users indicate that the built-in reports lack customization and advanced metrics, making it difficult to tailor analytics to specific business needs. Some reviewers mention that essential sales features and KPIs require manual work or expensive add-ons, which can be frustrating for small businesses. They say that the reporting dashboards are not as robust or flexible as those in other CRMs, and building custom reports can be complex and time-consuming. Many feel that reporting limitations hinder deeper analysis and decision-making.

Frequent bugs and performance issues

Customer Success Team Lead

Is prone to small bugs (names switching, phone numbers/files/titles getting corrupted, occasional brief outages). While these things are not the biggest inconvenience they can pile on if not cleaned up or rectified immediately and can result in a slightly skewed database.

77% of reviewers feel negative about HubSpot’s bugs and technical issues. Users report experiencing glitches, slow loading times, and occasional crashes that disrupt their workflow. Some reviewers mention problems with syncing email integrations, lag in the user interface, and inconsistencies in how features operate across different screens. They find that these technical issues can lead to lost data, repetitive tasks, and general frustration. Several users also highlight challenges with customer support responsiveness when trying to resolve ongoing bugs or system outages.

Robust email tracking features

Program Coordinator

HubSpot makes it easy to create email templates and manage communications both internally and externally, as well as tracking engagement data like open and click rates.

92% of reviewers feel positive about HubSpot’s email tracking functionality. Users say they benefit from real-time notifications when emails are opened or links are clicked, which helps them follow up with prospects at the right moment. Reviewers appreciate the integration with email clients, automatic logging of communications, and the ability to organize and review correspondence within the CRM. They mention that these features save time, improve organization, and enhance customer engagement. Many users highlight the usefulness of templates, scheduling, and analytics for optimizing their email outreach.

Comprehensive lead management tools

Web/Graphic Designer, SEO

With this CRM you can manage your leads and their contact information, track your outreach to them, organize your sales pipeline, and more.

Marketing Executive

Ability to manage the leads, distribute the leads to the team members and the transparency which the contact information (the details about the leads/contacts) it gives is phenomenal.

92% of reviewers feel positive about HubSpot’s lead management capabilities. Users say the platform centralizes all lead and contact information, making it easy to track interactions and manage sales pipelines. Reviewers appreciate the automation features for capturing, assigning, and nurturing leads, which help streamline follow-ups and reduce manual work. They find the customizable pipelines and reporting useful for analyzing lead progress and team performance. Some users mention that having all communication history and lead data in one place improves collaboration and enables better decision-making throughout the sales process.

Unified sales and marketing platform

I do like the ability to connect the full sales cycle and connect both sales and marketing in one place while offering great tools for daily sales users.

93% of reviewers feel positive about HubSpot’s sales and marketing integration. Reviewers appreciate that the platform brings sales, marketing, and service teams together, providing a holistic view of customer interactions. They value the seamless alignment between departments, which helps keep everyone informed and improves campaign effectiveness. Users mention the intuitive interface, robust set of tools, and pre-built integrations as key benefits for managing campaigns, tracking performance, and optimizing strategies. Many find that the platform supports both small businesses and larger teams by offering scalable solutions and educational resources.

It effectively eliminates the friction between departments because everyone sees the same data in real-time. If you are willing to commit to their ecosystem and have the budget to scale into their higher tiers, it’s one of the most powerful tools available for accelerating revenue and managing complex client relationships.

I particularly value the automated email tracking and the drag-and-drop deal pipeline, which provide instant visibility into the health of the sales cycle.

Sales Development Rep

The real-time visibility into the sales pipeline, automatic activity tracking, and seamless integration with marketing tools make it especially effective for aligning sales and marketing efforts.

Product Onboarding Specialist

It’s incredibly intuitive, which made the learning curve minimal, and it helps keep communication across teams aligned — especially when collaborating with Sales or Account Managers. While there are some limitations in terms of automation and advanced reporting unless you’re on a higher-tier plan, it’s a reliable and efficient tool for keeping processes organized and clients well-supported.

Technical Support Specialist

The free plan of HubSpot CRM includes contact management and activity tracking features, which is useful for recording client interactions and following up on IT support requests.

Project Manager

I especially appreciate the integrations with other tools like Gmail, Outlook, and Slack, as well as the real-time tracking and customizable dashboards that help us stay on top of sales pipelines and marketing performance.

Over time, more features that many teams would consider fairly basic are being moved behind extra paid tiers. As your usage grows, it becomes harder to stay on lower plans without running into limitations, which can increase costs faster than expected.

Sales and Marketing Manager

With HubSpot CRM, we are able to keep a close contact with our customers and leads which helps us to run more successful marketing campaigns and close more sales deals.

Team lead Enterprise

It's user-friendly, especially for sales teams, with clear pipelines and efficient tracking of deals and interactions. While some features lean more toward marketing, the core sales tools are strong and adaptable to daily workflows

Sales Coordinator

I have issues with connecting hubspot to my gmail sometimes, which can be an issue for logging customer emails to create deals

Oracle CRM On Demand vs HubSpot CRM Comparison (2026)

Oracle CRM On Demand vs HubSpot CRM Comparison (2026)

Oracle CRM On Demand

HubSpot CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives