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Oracle CRM On Demand Pricing, Features, Reviews and Alternatives
Oracle CRM On Demand product overview
What is Oracle CRM On Demand?
Oracle CRM On Demand offers broad capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. In combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.
Key benefits of using Oracle CRM On Demand
Typical customers
Platforms supported
Support options
Oracle CRM On Demand features
Functionality
4.2
/5
28
Total features
43
6 categories
Most valued features by users
Functionality contenders
Oracle CRM On Demand users reviews
Overall Rating
4.4
/5
28
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.77/10
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Overall rating contenders
Bill B.
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for 1-2 years
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Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.
It's a global enterprise software, so it can be expensive, especially for a small business. We are a large business so it makes financial sense.
Anonymous Reviewer
Verified reviewer
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
Review source
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Oracle CRM is a game-changer for the business! We now have our data in one system used by multiple departments to allow us to make strategic business decisions like never before.
This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer. Oracle CRM has everything from a great Lead Management tool to Analytics and Reporting... and oh yeah, it's intuitive and not difficult to train new users!
I'm always a fan of less is greater, but this doesn't mean that having so much capability is a bad thing. I just know some Users who get overwhelmed easy, so my personal recommendation is to ease any new agents into the system in a structured process.
Addy C.
Information Technology and Services, 1,001-5,000 employees
Used daily for 1-2 years
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Overall I find it easy to use - much better than the previous version.
Very intuitive - love the workspace where I can easily look up accounts and see everything I need, set up filters, set up appearance and display the columns most relevant to my work. Mobile App is very cool too - however with limited traveling due to COVID, most team members haven't leveraged the app's capabilities.
The display should have the ability to display more rows.
Kishan T.
Computer Software, 201-500 employees
Used daily for 1-2 years
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An insight of the customer habits. Reliable system backed up by Oracle. Great way to find answers quickly (time is money). It's very easy to maneuver, and visibly clean. Very intuitive, and covers most of what I need to access from this vendor in one location Oracle is a standard in business software and provides generally user friendly formats and interfaces. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs. Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
Design of some elements could be improved (drop down menus, icons...) It would be nice to be able to filter by part number instead of just by account or opportunity. Application tends to be busy for the average user, depending on content requirements for multiple businesses within the out of box capabilities. more integration between the CRMOD and our other reports/tools.
Tim B.
Used daily for 2+ years
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This program is great at keeping all of the information you need for different clients, projects, etc... all in one easy to use platform. This program has saved us quite a bit of time and man-hours with keeping things organized. The program is easy enough to use and train new users. Especially if you are familiar with their other line of products.
The user interface could use some updating and seems like it's stuck in the past. There are times when things are way more complex with their workflows than they need to be. Overall not horrible, but just so people are aware there are some tweaks that could be made to freshen this up a bit and simplify.
Oracle CRM On Demand FAQs and common questions
Q. Who are the typical users of Oracle CRM On Demand?
Oracle CRM On Demand has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Oracle CRM On Demand support?
Oracle CRM On Demand supports the following languages:
Chinese (Simplified), English, Korean, Dutch, German, Japanese, Portuguese, Italian, French, Spanish
Q. Does Oracle CRM On Demand support mobile devices?
Oracle CRM On Demand supports the following devices:
Android, iPad, iPhone
Q. Does Oracle CRM On Demand offer an API?
Yes, Oracle CRM On Demand has an API available for use.
Q. What other apps does Oracle CRM On Demand integrate with?
Oracle CRM On Demand integrates with the following applications:
Microsoft Outlook
Q. What level of support does Oracle CRM On Demand offer?
Oracle CRM On Demand offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
Common Oracle CRM On Demand comparisons
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