App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Oracle CRM On Demand Logo

Oracle CRM On Demand

4.4
(30)

Write a review

Industry-specific on-demand CRM solution

(5)

Oracle CRM On Demand Pricing, Features, Reviews and Alternatives

Oracle CRM On Demand FAQs

Q. Who are the typical users of Oracle CRM On Demand?

Oracle CRM On Demand has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Oracle CRM On Demand support?

Oracle CRM On Demand supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish


Q. Does Oracle CRM On Demand support mobile devices?

Oracle CRM On Demand supports the following devices:
Android, iPad, iPhone


Q. Does Oracle CRM On Demand offer an API?

Yes, Oracle CRM On Demand has an API available for use.


Q. What other apps does Oracle CRM On Demand integrate with?

Oracle CRM On Demand integrates with the following applications:
Microsoft Outlook


Q. What level of support does Oracle CRM On Demand offer?

Oracle CRM On Demand offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Oracle CRM On Demand product overview

What is Oracle CRM On Demand?

Oracle CRM On Demand offers broad capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. In combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.

Key benefits of using Oracle CRM On Demand

  • Oracle CRM On Demand allows customers to interact with the service organization using any channel they wish including IVR, voice, and email.

  • Enable agents to quickly and accurately find the right answer the first time. Full solution lifecycle management is also supported, so users can create and maintain a relevant solution library.

  • Monitor customer satisfaction and provide valuable feedback for agent performance management.

  • Maximize Oracle's best-of-breed analytics to monitor organizational efficiency and maintain continual process improvement.

  • Oracle offers companies a range of other services and solutions that can lower costs, reduce risk, accelerate business value, and increase scalability.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum

    Not sure about Oracle CRM On Demand? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    20

    /user

    Per month

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Oracle CRM On Demand features

    Functionality

    4.3

    /5

    30

    Total features

    44

    7 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Customizable Branding
    Email Marketing
    Contact Management

    Oracle CRM On Demand users reviews

    Overall Rating

    4.4

    /5

    30

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.86/10
    Rating distribution

    5

    4

    3

    2

    1

    16

    11

    3

    0

    0

    Pros
    This great CRM has all the tools that you need to successfully keep up the relationship that you have with your customer.
    Is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets).
    We like how this solution can even be integrated with an optional virtual call center to ensure complete quality control across customers' experience.
    Cons
    That the crash reports are not followed up with the team members who are reporting this.
    It is difficult because there are so many different things to do with the tools.
    The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.

    Common Oracle CRM On Demand comparisons

    Oracle CRM On Demand logo
    Zoho CRM logo
    Oracle CRM On DemandvsZoho CRM
    Oracle CRM On Demand logo
    Salesforce Sales Cloud logo
    Oracle CRM On DemandvsSalesforce Sales Cloud
    Oracle CRM On Demand logo
    SAP Customer Experience logo
    Oracle CRM On DemandvsSAP Customer Experience

    Related categories