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Phorest vs ZENOTI Comparison

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Good recommendations?

ZENOTI logo

ZENOTI

87pts

Overview

Phorest is an all-in-one solution used by over 9,000 salons and 155,000 hair and beauty professionals worldwide. Phorest...

Category Leaders

Zenoti is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

200

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

363

5

4

3

2

1

316

31

9

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

1.1K

5

4

3

2

1

722

255

95

31

27

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.

Pros

My experience has been very positive for the overall business and I pertain the salons growth and success largely to Zenoti tools, which are continuously being improved and upgraded.
I think the inventory section of the software will work very well for us, help us save time ordering and help records be more accurate. The booking is very good also.
M happy with the software features and so fair the support has been very helpful and quick.

Cons

Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
Unprofessional Company with hidden charges and poor data management.
The company has hidden charges which they deduct at source so you can't see them or audit them.

Cons

Their inventory module is by far the worst in the industry. Multi store transactions of transfers still is not working.
We used this software for a handful of months when our previous software for scheduling clients was continually failing us. Zenoti did not fix this problem in the slightest.
The lack of flexibility on these ends make the work difficult and a lot of time wastage applies.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features67
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Gyms
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real-Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Staff Management
  • Stock Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Total features91
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Gyms
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Alerts
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real-Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Social Media Integration
  • Staff Management
  • Stock Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Visitor Management
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations17
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite