Pipedrive vs TimelinesAI

Zoho CRM

HubSpot Marketing Hub

monday.com

Wati

2Chat

charles

Compare Pipedrive and TimelinesAI based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Access Controls/Permissions

Account Management

Accounting

Activity Dashboard

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Responses

Autoresponders

Batch Processing

Business Card/Badge Scanning

Buyer Management

Calendar Management

Calendar Sync

Calendar/Reminder System

Call List Management

Call Management

Call Recording

Campaign Management

Chatbot

Churn Management

Click Tracking

Client Tracking

Client/Property Matching

Code-free Development

Collaboration Tools

Communication Management

Configurable Workflow

Contact Database

Contact Management

Content Delivery

Content Management

Contract/License Management

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Management

Customer Segmentation

Customer Support

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Customization

Dashboard

Dashboard Creation

Data Entry

Data Extraction

Data Import/Export

Data Management

Data Security

Data Synchronization

Data Visualization

Deal Management

Document Management

Document Storage

Donor Management

Drag & Drop

Drip Campaigns

Email Campaign Management

Email Management

Email Marketing

Email Response Control

Email Templates

Email Tracking

Estimating

Expense Tracking

Feedback Management

Field Sales Management

File Management

For AEC Industry

For Financial Institutions

For Healthcare

For Insurance Industry

For Mac Devices

For Nonprofits

For Real Estate

For Real Estate Agencies

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Generative AI

Geotargeting

Goal Management

Goal Setting/Tracking

Graphical Data Presentation

Inbox Management

Interaction Tracking

Internal Chat Integration

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Engagement

Pipedrive

Android

Linux

Web-based

Windows

iPad

iPhone

Digital Marketing Manager (Fintech and Financial Services)

They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.

Team Manager

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.

Account Manager

The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.

IT Manager

My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.

Software Developer

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

Director

I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they  already charged it.

Sales 

Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.

It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.

Director of Sales

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.

Owner 

I am very pleased with this CRM overall. I tried others and wasn't as happy.

Marketing Manager

Impressed by the clean interface and easy management within the platform.

Business Development Executive

Useful excellent integration with other products such as Trello and Slack.

Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.

Owner

The customer service and the overall functionality of this product is terrible.

An Affordable CRM that is both Feature Rich and Easy to Use.

Entrepreneur

It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).

Project Manager

We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.

Pipedrive screenshot: Pipedrive kanban-style dashboard

Pipedrive screenshot: Pipedrive organization management

Pipedrive screenshot: Pipedrive sales inbox

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Integrate multiple WhatsApp numbers with your CRM.
Gain access to a Shared inbox that consolidates all WhatsApp conversations into a single, manageable interface. 
Effortlessly streamline your workflow by creating customizable workflows. 
Manage all WhatsApp messages from one centralized platform.

Chat/Messaging

Lead Management

Multi-Channel Communication

Personalization

Reminders

Reporting & Statistics

Segmentation

Third-Party Integrations

Workflow Management

TimelinesAI

Admin

It has been a pleasure dealing with TimelinesAI from the very start. Quality system and helpful support both by message and email.

While I haven't been able to test it with real clients yet, the conversations with my simulation AI agent have been excellent. I'm very excited to try it out with my real clients soon.

Sensitive content hidden] from the Support Team is amazing, she helped me out so much with many different things, thanks to her i definetly stay subscribed.

Salesmanager

The pricing is very good especially compared to some competitors. The integration to the different automation tools like Make.

Making the integrations and connections was difficult for me. Due to lack of knowledge.

It is great service specially the support team were very helpful.

Customer Support Lead

It's a great option for our clients for easy and agile communication. It does not have many restrictions.

The Software is easy to use and very good with integrations.

Sales Ops Manager

There is no way, so far, to know how many individual message are sent and how long does the customer take to answer to our agents. The report part is missing here.

TimelinesAI effectively solved our need to manage multiple WhatsApp numbers in one place. It has simplified client communication and helped us save both time and money.

Developer

The only thing i missed was the possibility to pay via PayPal.

CRM Manager

Recommended for ease teams' Whatsapp conversations management and integrate with other tools.

It is very easy to use and it just takes me 2 minutes to implement and it is very secure product.

Ease of use, everything is very easy to set up, everthing works smooovely.

The best whatsapp integration software i used so far.

I have seen that all bots are replying to the chat, and no human being is connected.

It is easy to use and our team was able to learn it very quickly.

Sales architecture and growth specialist

The layout isn't so intuitive but works very well. An improvement point could be has an option to keep private your own messages, and if it alredy existed, have a easy way to find it.

TimelinesAI screenshot: Set your agents ready for WhatsApp collaboration in two minutes.
Connecting a WhatsApp device to TimelinesAI is easy. You just need to scan the QR code with your WA application and you're ready to work.

TimelinesAI screenshot: Integrate WhatsApp with your CRM systems in a few clicks!
TimelinesAI offers Native CRM integrations with Pipedrive, Monday, Zoho, Salesforce, HubSpot, empowering you to oversee WhatsApp business communications directly within your CRM platform.

Pipedrive vs TimelinesAI Comparison (2026)

Pipedrive

TimelinesAI

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives