Preferred Patron Loyalty vs Trustpilot

Clover

Reputation

DataCandy

Bazaarvoice

Spoonity Loyalty & Gift Cards

Feefo

Compare Preferred Patron Loyalty and Trustpilot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Spoonity is an AI-powered loyalty platform that helps food and beverage businesses boost revenue, engage customers, and optimize retention.

DataCandy is a comprehensive software solution for gift cards and loyalty programs, crafted to seamlessly drive business growth. Featuring a swift setup and user-friendly interface, DataCandy empowers businesses to experience expansion with minimal hands-on involvement.

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features

Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

AI Copilot

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Appointment Management

Audience Targeting

Audit Trail

Batch Communications

Behavioral Analytics

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Canned Responses

Case Management

Categorization/Grouping

Chat/Messaging

Churn Management

Client Portal

Commenting/Notes

Communication Management

Complaint Monitoring

Compliance Management

Contact Database

Contact Management

Content Creation

Conversion Tracking

Corrective and Preventive Actions (CAPA)

Coupons

Customer Acquisition

Customer Activity Tracking

Customer Database

Customer Engagement

Customer Experience Management

Customer History

Customer Journey Mapping

Customer Management

Customer Portal

Customer Profiles

Customer Segmentation

Customer Service Analytics

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Digital Wallet

Discount Management

Drag & Drop

eCommerce Management

Editorial Calendar

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Event Management

Event Triggered Actions

Feedback Management

Filtering

For Sales/Marketing

For Small Businesses

Gamification

Geolocation

Gift Card Management

Health Score

Incentive Management

Interaction Tracking

Interactive Content

Issue Management

Issue Tracking

Knowledge Base Management

Loyalty Cards

Loyalty Program

Member Directory

Member Portal

Membership Management

Mobile Access

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Management

Multi-Channel Marketing

Multi-Currency

Multi-Language

Multi-Location

Negative Feedback Management

No-Card Loyalty System

On-Demand Communications

Preferred Patron Loyalty

Android

Web-based

Windows

iPad

iPhone

Marketing Manager

Great API that allows us to use the software with multiple different companies. Everyone has always been helpful and ensures that we are loyalty program is successful.

Owner

They have always been by my side to help and guide me. M actually writing this because during my last call, I offered so many kudos, they asked I put them to good use here.

Manager

We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.

Orthodontic assistant

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.

After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.

Office Manager

Great software and great tech support. Customers and myself are very happy with software as well as tech support.

Operations Manager

Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.

V.P.

Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.

Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.

Key Account Manager

It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.

Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.

VP Advertising

Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address  very convenient.

The templates for email blasts are very confusing.

Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.

owner

Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.

Owner/Manager

Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.

The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.

Director of Client Services - Pantry

I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.

Preferred Patron Loyalty screenshot: Visual Dashboard

Preferred Patron Loyalty screenshot: Promotion Manager

Preferred Patron Loyalty screenshot: Cashier Interface

Preferred Patron Loyalty screenshot: Product Based Loyalty

Preferred Patron Loyalty screenshot: Email Designer

Preferred Patron Loyalty screenshot: Email Designs

Preferred Patron Loyalty screenshot: Mobile

Preferred Patron Loyalty screenshot: Integrated SMS Text Marketing

Preferred Patron Loyalty screenshot: LightSpeed Retail Integration

Preferred Patron Loyalty screenshot: Square POS Integration

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

A customer review management tool that brings businesses and consumers together through reviews.

Anonymous Feedback

Knowledge Management

Mobile Survey

Multi-Channel Data Collection

Performance Metrics

Predictive Analytics

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

Response Management

Review Monitoring

Review Notification

Review Request

Sentiment Analysis

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Tagging

Text Analysis

Text Fields

Third-Party Integrations

Trend Analysis

Visual Analytics

Widgets

Trustpilot

QA Software Engineer

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.

Freelance Graphic Designer

Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.

Preferred Patron Loyalty vs Trustpilot Comparison (2026)

Preferred Patron Loyalty vs Trustpilot Comparison (2026)

Preferred Patron Loyalty

Trustpilot

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives