Avid CRM vs EngageBay CRM

Salesforce Sales Cloud

Mailchimp

Zoho CRM

HubSpot Marketing Hub

Dynamics 365

Spiro

Compare Avid CRM and EngageBay CRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

A new approach to CRM - proactive relationship management - that helps sales teams work smarter and close more deals.

Getting Prophet CRM for Outlook Means:
	
No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Calendar/Reminder System

Contact Database

Contact Management

Dashboard

Data Import/Export

Email Tracking

Interaction Tracking

Lead Distribution

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Mobile Access

Opportunity Management

Pipeline Management

Prospecting Tools

Quotes/Estimates

Reminders

Reporting/Analytics

Sales Pipeline Management

Search/Filter

Segmentation

Shared Contacts

Source Tracking

Task Management

Territory Management

Workflow Management

Avid CRM

Android

Linux

Web-based

Windows

iPad

iPhone

Inventory Analyst

What i like the best about Prophet CRM is that it is very user friendly and its customer service is always there to help us.

Director of Sales

Plus the ability to add Outlook tasks directly from the user opportunities I am entering is fantastic to remind me of future times to reach back out.

Sales Manager

Donnita Weese supports our team as an Account Manager and she is great, couldn't have asked for a better representative to help my team.

RUN AWAY - this product is a step in the wrong direction - too many screens, too complicated, does not work well off-line.

Vice President

The interface with Microsoft Outlook is seamless and user friendly. The customer service at Avidian has been outstanding.

Customer Service Rep

Ease of use & functionality of this product is very user friendly. The customer service so far has been great.

System Analyst

There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Reg sales mgr

Ease of working with Outlook, great as a tool to look up customers in geographic area and understand their sales history.

Sales Engineer

I love how integrated the CRM is with Outlook. It is easy to use and convenient.

Any CRM that makes you leave outlook has problems.

Senior Development Director

Pricing-wise, as far as CRM systems go, Prophet seems reasonable. Their customer service is also great, as any time I've had an issue, I've received a reply within just a few hours, tops.

President

The interface with Outlook is awesome. Very convenient to send specific group emails to clients.

Customer Service Support

I don't like the warnings for too many screens open.

I like the ability it gives me to track long term projects.

Creative Consultant

It's great that it fully integrates into Outlook, where it can even create Tasks and track emails.

I dislike that changes cannot be made to an entry from the overall views.

Sales Rep

I prefer to use the Prophet Mobile App - i personally feel that it is a lot more user friendly than the desktop.

Again, increasing the cost of using Prophet because so many other programs/things are needed. It also seems to have some performance issues, and seems to lag computers down quite a bit.

Avid CRM screenshot: Contact Management

Large Enterprises

Mid Size Business

Non Profit

Small Business

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email templates, landing pages, and a mobile app

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

A/B Testing

Access Controls/Permissions

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audience Targeting

Auto Update

Automated Publishing

Automated Responses

Automated Routing

Automated Scheduling

Automatic Call Distribution

Automatic Outbound Dialer

Autoresponders

Availability Management

Batch Processing

Behavior Tracking

Calendar Management

Calendar Sync

Call Center Management

Call Disposition

Call Monitoring

Call Recording

Call Routing

Call Scheduling

Call Scripting

Call Tracking Metrics

Caller ID

Campaign Management

Campaign Personalization

Campaign Planning

Campaign Specific Signature

CAN-SPAM Compliance

Canned Responses

Channel Management

Churn Management

Click Tracking

Client Database

Client Management

Client Tracking

Communication Management

Computer Telephony Integration

Confirmations/Reminders

Content Creation

Content Delivery

Content Management

Conversion Rate Optimization

Conversion Tracking

Customer Database

Customer Engagement

Customer History

Customer Management

Customer Segmentation

Customer Social Profiles

Customer Support

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Templates

Customization

Data Synchronization

Deal Management

Document Storage

Donor Management

Drag & Drop

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Management

Email Marketing

Email Monitoring

Email Templates

Engagement Tracking

Event Triggered Actions

Feedback Management

File Sharing

For AEC Industry

For Insurance Industry

For iPad Devices

For Nonprofits

For Real Estate

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Form Builder

EngageBay CRM

Founder

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.

Marketing and Sales support representative

Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Branding and Marketing

Some missing features such as missing Google Meet, and location in calendar event.

Director

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.

We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.

Head of Growth

EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.

Their product is easy to use and their chat support is great.

Owner

The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.

Director Of Development 

The software is great and very much extendable with API and other customization.

Nice for someone starting up. The free plan even comes with helpdesk and live chat.

I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.

Développement des affaires

The support was incredible, help us a lot to setup the different automatisation.

Avid CRM vs EngageBay CRM Comparison (2026)

Avid CRM

EngageBay CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives