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Purplepass vs Blackthorn Events Comparison (2026)

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Good recommendations?

Purplepass logo

Purplepass

Blackthorn Events logo

Blackthorn Events

Overview

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Blackthorn's applications run natively on Salesforce, utilizing your CRM data — without the hassle of complex integrations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

304

5

4

3

2

1

273

25

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.0

2

5

4

3

2

1

1

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”
CS

Charlie S.

Executive Director

“The platform allows me to host various events throughout the year from ticket events to registrations.”
BO

Breanne O.

Dance Department Director

“Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs.”
SJ

Shehnaaz J.

Founder Creative Director

Pros

Not enoughreviews yet

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”
CM

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”
NM

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”
JB

John B.

Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features105
  • AI Copilot
  • AI Text Generation
  • API
  • Access Control
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Agenda Management
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Audience Engagement
  • Autonomous Task Execution
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Class Registration
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Cross-system Integration
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Decision Making
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Automation
  • Email Marketing
  • Email Reminders
  • Email customization
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Creation
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event website creation
  • Floor Plans & Maps
  • For Film Festivals
  • For Music Festivals
  • For Virtual Events
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Lead generation and retrieval
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Multi-step Planning
  • Natural Language Interaction
  • Offline Access
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Proactive Assistance
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • Room Block Management
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Speaker Management
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • User registration process
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features120
  • AI Copilot
  • AI Text Generation
  • API
  • Access Control
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Agenda Management
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Audience Engagement
  • Autonomous Task Execution
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • CRM
  • Calendar Management
  • Class Registration
  • Commenting/Notes
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Cross Selling Functionality
  • Cross-system Integration
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Decision Making
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Automation
  • Email Marketing
  • Email Reminders
  • Email customization
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Creation
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event website creation
  • Floor Plans & Maps
  • For Film Festivals
  • For Music Festivals
  • For Virtual Events
  • Forms Management
  • GDPR Compliance
  • Generative AI
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Lead generation and retrieval
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Check-in
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Multi-step Planning
  • Natural Language Interaction
  • Offline Access
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Proactive Assistance
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • Room Block Management
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Speaker Management
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • User registration process
  • Vendor Management
  • Venue Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations14
  • Agentforce
  • Ascend
  • Auth0
  • Constant Contact
  • Embeddable
  • HubSpot CRM
  • Kindsight
  • Meta for Business
  • Okta
  • Robly
  • S-Docs
  • Salesforce Education Cloud
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Stripe Billing
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • WordPress
  • Zapier
  • Zoho CRM
  • Zoom Workplace
  • authorize.net
  • Total integrations10
  • Agentforce
  • Ascend
  • Auth0
  • Constant Contact
  • Embeddable
  • HubSpot CRM
  • Kindsight
  • Meta for Business
  • Okta
  • Robly
  • S-Docs
  • Salesforce Education Cloud
  • Salesforce Marketing Cloud
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Stripe Billing
  • SurveyMonkey
  • TouchNet Payment Systems
  • Twilio
  • WordPress
  • Zapier
  • Zoho CRM
  • Zoom Workplace
  • authorize.net