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Purplepass vs Leap Patron Management Comparison (2026)

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4.6

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Good recommendations?

Purplepass

Leap Patron Management

Overview

Enterprise ticketing made simple: embed a branded, PCI-secure checkout, offer free interactive seat maps, sell passes, add-ons and donations, and monitor real-time sales and scans. Mobile POS and offline scanners included, with SSO, TouchNet, Zapier integrations and 24/7 US support.

Leap Patron Management is the ultimate arts and cultural organization ticketing solution, built entirely on Salesforce. With a complete toolkit and powerful CRM (Leap PatronManager), organizers can sell more tickets, raise more money, and cultivate stronger bonds with their audience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

15000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

304

273

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The platform allows me to host various events throughout the year from ticket events to registrations.”

Breanne O.

Dance Department Director

“One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly.”

Kathy C.

Admissions

“We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched.”

Charlie S.

Executive Director

Pros

“We have made some changes to our two venues, we removed some seats from each theatre. Since there is almost never a time when we don't have something on sale, the $2500 cost to update our venues is cost prohibitive at the moment so we mark them as "not for sale" and have warnings for everyone buying seats that Row B is now the front row.”

Darlene M.

Box Office Manager

“When I started my current job, I received only three hours of training, which meant I had to navigate many aspects on my own while managing event setup and meeting daily demands.”

Dennis D.

Director of Patron Services

“Leap Patron Management supports a robust availability of help articles, webinars, and special trainings.”

Skyler B.

Patron Experience Manager

Cons

“We ran into a couple of people who wanted to make partial refunds (like they bought 5 tickets but only needed 3) and we had to refund the entire order and make them purchase the seats they wanted again, as there isn't currently a way to do that. If there were a slightly easier way to give refunds and make exchanges (that was a little difficult to navigate at first as well!)”

Courtney M.

Director of Student Productions

“The only issue we had was tha amount of banks that flag purple pass and do not allow cards to purchase via their website initially.”

Natalie M.

Owner

“We found the remote ticket scanners to be a little slow on the ticket verification process.”

John B.

Director

Cons

Not enoughreviews yet