Regpack vs Famly

Eventbrite

Cvent Event Management

ProClass

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes.

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

ProClass is an online dashboard-based solution for class and events organizers, with features spanning registration, membership management, scheduling and more

Camp Owner Director

The customer service was not very helpful.  

Registrar

I've really appreciated the support that the Regpack team offers and the speed with which they respond to any issues.  

Administrative Assistant

The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers!

Registration and payment platform for camps. Manages session-based enrollment, camper waitlists, automated deposit and payment schedules, health form collection, and multi-session reporting from one dashboard.

A/B Testing

Access Controls/Permissions

ACH Payment Processing

Activities Booking

Activity Tracking

Alerts/Notifications

Application Management

Attendance Management

Attendance Tracking

Attendee Management

Attendee Tracking

Automated Scheduling

Badge Management

Bank Reconciliation

Billing & Invoicing

Booking Management

Calendar Management

Campaign Management

Certification Tracking

Class Management

Class Registration

Class Scheduling

Client Management

Client Portal

Committee Management

Communication Management

Communications Management

Conditional Logic

Conferences/Conventions

Contact Database

Contact Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Daily Reports

Data Capture and Transfer

Data Import/Export

Data Security

Debit/Credit Card Processing

Deferred Billing

Discount Management

Document Management

Donation Tracking

Donor Management

Drag & Drop

Dues Management

Dunning Management

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Email Reminders

Email Templates

Enrollment Confirmation

Enrollments/Onboarding

Event Management

Event Registration

Event Scheduling

Exhibit/Vendor Management

Faculty/Staff Management

Feedback Management

Financial Analysis

For Dance Studios

Forms Creation & Design

Forms Management

For Nonprofits

For Summer Camps

For Virtual Events

Gift Matching Management

Grant Management

Group Registration

Immunization & Allergy Tracking

Instructor Management

Invoice Management

Invoice Processing

Lead Capture

Marketing Automation

Medical Management

Member Communication

Member Database

Member Directory

Member Portal

Membership Renewals

Membership Signup

Member Types

Milestone Tracking

Mobile Access

Mobile Giving

Mobile Payments

Multi-Currency

Multi-Day Booking

Multi-Event

Most users consider Regpack's pricing reasonable and affordable, and they indicate it saves money on fees and upfront costs. Most reviewers appreciate included support and off-season flexibility, though some users report unexpected charges and additional fees.

Value for money

By industry, Regpack reviewers are most commonly professionals in education management (27%). The most frequent use case for Regpack cited by reviewers is registration (60% of reviewers).

Regpack

Web-based

Windows

Linux

Chromebook

CampBrain

Jumbula

Campminder

Camp & Class Manager

Mid-Market

Mid Market Plus

Recurring glitches and system errors

74% of reviewers feel negative about Bugs and Issues. Reviewers frequently mention encountering glitches, freezes, and system errors on both the front and back ends, which disrupt daily operations and require frequent page refreshes. Some users say these technical problems lead to lost time, increased manual troubleshooting, and, in some cases, lost revenue. They report that certain bugs persist over time without resolution, and the user interface can be cluttered or confusing. Reviewers indicate that resolving these issues often takes longer than desired, especially during critical registration periods.

Limited and confusing payment features

For example, currently, 7 prospective registrants for our November classes have wanted to register and pay via e-check (ACH), however Regpack system failures have caused them to attempt and fail with errors and erroneous charges to their bill now 3 times .

35% of reviewers feel negative about Payment Options. Some users report that the payment system lacks flexibility, making it difficult to handle partial payments, group payments, or alternative payment methods like ACH or e-checks. Reviewers indicate that the payment setup and interface can be confusing for both administrators and users, sometimes resulting in accidental overcharges or billing errors. They mention frustration with the integrated payment processor, high credit card fees, and challenges with managing duplicate accounts or user quotas. Some reviewers feel that support for payment-related issues is slow or unhelpful.

Comprehensive event oversight

100% of reviewers feel positive about Event Management. Reviewers appreciate being able to control every aspect of their events efficiently, noting the intuitive user interface and the ability to maintain consistent branding. They find it valuable that the platform supports a wide range of event types and allows for easy setup and cloning of events. Some users say incorporating multiple admins helps with group management, and they highlight the system’s flexibility in handling both large festivals and smaller annual events. They indicate that these features make event planning more streamlined and professional.

Flexible project setup and duplication

Support Specialist

I love that I can create all of the forms I need, copy them over to similar projects, and get all of the customer service help that I need.

94% of reviewers feel positive about Project Management. Reviewers appreciate the ease of creating, copying, and customizing projects, which saves significant time, especially for recurring or similar events. They value the support from assigned project managers during setup, stating this guidance is crucial for building tailored solutions. Some users report that being able to duplicate projects and forms for future use is a major benefit, and they like having access to previous projects for reference. They also mention that ongoing improvements and responsive support enhance their project management experience.

Customizable and efficient registration

88% of reviewers feel positive about the Registration Process. Reviewers indicate that the system’s flexibility allows them to build custom registration workflows that fit their unique needs. They find the registration process to be streamlined, saving time for both staff and registrants. Some users say the platform integrates well with their websites, making registration seamless for customers. They appreciate the robust data management and reporting features, which help keep records organized. They also highlight the cost-effectiveness and adaptability for organizations of varying sizes and requirements.

We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items.  

I had a lot of support from my Project Advisor [sensitive content hidden] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I  could get the emails I wanted, as well as send.  

Event Leader

Repack allows me to gather payments, registration information, and everything I need for an affordable price and easy use.

Graphic Designer

A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience.

I also liked how I could trigger different discount codes for different answers within forms

During my most busiest season my scheduled emails did not work, and still do not.  

The registration process seems to be straightforward and easy for our parents and guardians to use.

This is narrowing in on a wish, we really don't have many things we don't like about it!

Regpack offers the ability to customize your registration project to meet the needs of your business.  

RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails.  

President

Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

Associate Executive Director

It also handles the payments for all our programs with automated billing.

Regpack allows us to keep everything organized for our patrons.

Ease of online registration, generating reports for our needs, automatic payments = greater cash flow and reduces the amount of non-payments we used to have.

Director of Youth Camps

I like that it has a lot of different features throughout the system to try and make it a one stop shop (parent and student forms, payments, program selections).

We have a very complex registration with multiple programs and options.

Camp Director

Adding additional selections after the initial registration process is not intuitive.

VP Operations

Increased customization in payment process.

Associate Director

It's also immensely helpful to have so many customizable report options, as you can run a report on any group for any fields.

I wish RegPack had an option to check student in and out of camps that notifies the families that their students has been checked in and out of the camp.

Owner & Director of Wellness & Community Programs

The features that are most impactful are payment processing, flexible payments, and forms.

Executive Director

I would say the navigation is a bit confusing for the products being at the bottom of the page and there are fields for filters that look jumbled a bit.

Setting up discounts in our system is difficult because we have so many products and different tuition rates for each consumer.  

Program Manager

That I can create multiple registrations for my multi-location summer camp program.

University average technician

From the moment I started using it, I could see it simplify and streamline my registration and payment processes.

IT Administrator

The regpack team was very helpful in every single hitch that we encountered.

Manager of Data Services

The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy.

Customization, Reporting, Ease of implementation

The learning curve was a little bit steep.

Online registration reduces the paper forms and customer traffic to the office.

Program Registrar

We wish that the projects could talk to one another and that emails could be sent based on date.

Former K5 teachrr

The medical forms were able to be uploaded and medical info documented simply

Very Customizable and easy to use and teach to colleagues.

Secretary 

Downloading "Confirm Selection" form to see payments.

Programs and Events Coordinator

Overall, Regpack has been good for building out products and I'm sure some hiccups we faced along the way were user errors.

Admin Specialist

The customer support was great from our dedicated rep, but I felt like I got to know her too well...which means we were on the phone frequently.   If you are developing relationship with customer service...

Principal

Would help to have a 3rd party authorization required to complete registration

I also like the diversity of programs that I can offer for my services and products.

Training coordinator

I liked the way the documentation was easy to follow

It is very useful to be able to see where users are at and the reports are very functional.

Excellent customer service, professional software

Regpack vs Famly Comparison (2026)

Regpack

Famly

Overview

Video & Screenshots

Pricing

User reviews

Key features

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