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Regpack Logo

Regpack

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Web based software for online registration and payments.

(18)

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Regpack Pricing, Features, Reviews and Alternatives

Regpack FAQs

Q. What type of pricing plans does Regpack offer?

Regpack has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Regpack?

Regpack has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Regpack support?

Regpack supports the following languages:
English


Q. Does Regpack offer an API?

No, Regpack does not have an API available.


Q. What level of support does Regpack offer?

Regpack offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

Regpack product overview

Price starts from

125

Per month

Other

What is Regpack?

Regpack is a comprehensive online registration and payment management solution. Regpack is widely used by organizations around the world to help in the management of various online and in-person courses and classes, camps, conferences and events, trips, and more.

Key benefits of using Regpack

? Regpack has the capability to manage event lifecycle by allowing applicants to register for events, manage attendance at the events and support automate email communication.

? Regpack's form builder offers conditional logic functionality that ensures applicants can see only the relevant questions and information to ensure maximum registrations are completed.

? The solution offers full social network integration that allows applicants to interact with each other and share their ideas about an event at various social media platforms.

? Event organizers and administrators can customize the registration process through Regpack. It supports multiple payment options including credit cards, cash cards, e-check and so on.

? With Regpack users can access data anytime and from anywhere as all information is stored securely in the cloud.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

Webinars
Videos
Live Online
Documentation

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Why am I seeing this?

Regpack pricing information

Value for money

4.4

/5

362

Starting from

125

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Regpack features

Functionality

4.2

/5

362

Total features

166

16 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Templates

Functionality contenders

Regpack users reviews

Overall Rating

4.4

/5

362

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

194

137

20

7

4

Pros
This is awesome given that we are a nonprofit and host many different classes, camps, workshops, and events. I also love the ease of access when creating discount codes, etc.
And - where and when we do hit speed bumps - RegPack's team have always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
I also love the report building, and the ability to export the whole application, including uploaded documents in ONE STEP. I love a lot of things, so it's hard to say what I love the "most.
Cons
There are recurring system errors that cause failures in payment processing.
But it is somewhat complicated for the end user. I am constantly fielding phone calls and emails from parents who are having trouble finding classes, logging in, updating Child Profiles, etc.
The password/login feature glitches A LOT. Parents end up getting frustrated and creating a new account instead of logging in because the Reset Password function almost NEVER works properly.

Overall rating contenders

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Kayla W.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Using Regpack has STREAMLINED and REVOLUTIONIZED our summer program registration process.

Reviewed 6 years ago
Pros

Filtering options, pulling reports, in-software messaging system, professional look-- Regpack has truly changed the way that we register for our summer program. Everything was so simple to use for our parents who are constantly on the go. Everyone at Regpack has been extremely helpful, courteous and professional in each interaction. I could sing Regpack's praises from the mountaintops.

Cons

Email Server issues, lack of personalization/customization in the messaging system-- these are truly the smaller issues that I've had with Regpack. As a communications coordinator, I want our brand to be consistent throughout every platform and communication medium; however, I realize that the messaging system could possibly be built out so that all messages look the absolute best.

Vendor response

Wow, Kayla, so great to hear that Regpack as revolutionized your registration process! With all the free time you have from streamlining your registration process, seems like you deserve some free time up to a beautiful mountain top to singe our praises, and enjoy a nice picnic and the views! Thanks so much for your feedback and being a part of the Regpack family!

FT
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Franklin T.

Recreational Facilities and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Emerson Rec. Camp

Reviewed 3 years ago

Regpack has work with me over a year now due to the pandemic and they have been so flexible and willing to work with me. I feel like I am more then just a customer, but a person they truly care about.

Pros

The system is very easy to learn and being able to tag a trigger to anything helps the application side of the system so flawless and professional.

Cons

The system has so many options to do so many things that it can be overwhelming at first, but once you narrow it down to what you need and works for you, the rest is easy.

Vendor response

Franklin, it's so great to hear your feedback! We are grateful to work with you and Emersonn! Happy to hear that after this challenging year, we were able to help support you through!

EM
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Elizabeth M.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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customer support

Reviewed 3 years ago

Non-productive; as I cannot use their reports. Contacted support about this. They said they would look into it. But then, 3 months gone by, no change. Thus, I gave up.

Pros

MANY knobs for adjustment (but, it because also its issues)

Cons

1) Having a lot of knobs is a good thing ONLY when it helps customers' productivity. Often one size fits all is not the best solution. 2) The system requires a somewhat tech-savvy administrative staff to manipulate. COMPLETELY defeat my purpose to subscribe the service; as I have already written in-house one myself, except customer portal portion. To get it right, hiring an admin staff who...

Vendor response

Hi Elizabeth, thanks for all of this constructive feedback. I understand that you came to Regpack after using a home built system, so I can understand how there wasn't always a 1:1 with the report data you wanted and what Regpack can pull for you. Regpack is highly customizable and allows for organizations to build out an onboarding flow and database that is very powerful. After reviewing your communication...

DB
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Dominic B.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We needed customization and Regpack fit our needs the best.

Reviewed 3 years ago
Pros

We needed more customization with our registration software because of the way we run our operation. Our previous software company was great but we had to change our workflow to fit in. Overtime, this became stressful and difficult. Regpack has been great because of the level of details I can adjust or manipulate to fit our needs.

Cons

There are many layers with Regpack that onboarding was a little difficult. Most of the resources are available in help articles and videos. Because of that, it requires someone who is able to learn on their own. The project specialist are available but it would be more beneficial if there was a community portal that we could tap into.

Vendor response

Dominic, so great to hear that Regpack offers the flexibility to create your process the way you'd like it to be instead of the other way around! We're glad to have you as part of the RP family. We also invite you to join our bi-weekly Desk Side Chats where our Success team is available to you LIVE to answer questions and show best practice tips for using Regpack to the fullest!

MB
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Mark B.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wildly useful, flexible and comprehensive registration tool!

Reviewed 2 years ago

All-in-all, extremely good. They make remote support work very well. The support team is both responsive and extremely knowledgeable of the product.

Pros

The flexibility of the registration form builder which met the needs of my most complicated programs.

Cons

I would have LOVED if I could have integrated my existing payment platform rather than wait for and accept the rates of a new processor.

Vendor response

Mark - so great to hear that you're enjoying our support and we're able to tick the boxes of your needs in ways other software options could not. This is where Regpack is perfect for organizations with unique processes and specific needs. We cater to it all! I hope now that you're well into your registration season, you're appreciating the functionality of the integrated payments for easier reporting, and the automation for closing balances it provides so you can focus on your programs and we focus on bringing in revenue for you. We're always here if you need help!

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