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Famly
Forget ordinary childcare software
Famly Pricing, Features, Reviews and Alternatives
Famly product overview
Price starts from
49
Per month
Other
What is Famly?
Forget ordinary childcare software. From digital enrollment to automatic billing to instant message translation, Famly is the time-saving solution that goes the extra mile for your ECE business needs.
Key benefits of using Famly
But we're more than just features. Collaboration lies at the heart of our platform:
Typical customers
Platforms supported
Support options
Training options
Famly pricing information
Value for money
4.5
/5
245
Starting from
49
Per month
Other
Pricing options
Value for money contenders
Famly features
Functionality
4.5
/5
245
Total features
28
1 categories
Most valued features by users
Functionality contenders
Famly users reviews
Overall Rating
4.7
/5
245
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.1/10
187
47
10
1
0
Overall rating contenders
Michaela J.
Education Management, 51-200 employees
Used daily for less than 6 months
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Everything is easy to use and once we got our heads around how the system worked, by trial and error we really do enjoy using the system.
Everything is on one site. Everything is very easy to understand and use. I like the overview page where I can see everything and I don't have to keep logging into seperate children, so I can get all of the information I need in one easy way. We have 11 rooms to monitor at our Nursery, so to get the information in one screen is perfect for us. We find sending messages to parents and staff very easy now, it is like a facebook page, but just for our parents and staff.
We would like to not send out all accident forms and meals straight away, we would like to only publish later on in the day, this is because parents disturb your busy day by ringing, everytime they get a message if they are a concerned parent. We would have preferred a trainer to help set us up, rather than the face to face online training we got.
Thank you so much for your lovely feedback! It's great to hear how easy it now is to monitor all 11 rooms, and that our communication tools are helping you strengthen bonds with parents and staff. Thank you for your feedback too - please do feel free to reach out with specific feature queries or suggestions to our customer team at support@famly.co. Your thoughts and questions are always welcome! And thanks for being part of the Famly community :) Warm regards, Bronagh from Famly
Kirsty B.
Education Management, 11-50 employees
Used daily for 1-2 years
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Very positive, they are quick to get in contact when requested, constantly receiving updates about new features and improvements and it has really streamlined our service, keeping everything we need in one place. Still don't think we have used it to its full potential as there is so much it can do.
Really easy to implement Famly into our business, allows quick and easy communication and information sharing for service users and staff.
Nothing really, they have a function where you can suggest new features that would be beneficial to your setting and see what is currently being developed which is great. Already we have had two suggestions developed and now in place within the system.
We're thrilled to hear how pleased you are with choosing Famly! It's fantastic that the implementation has been smooth and that our communication tools are making a positive impact. We're glad you find our feature suggestion system helpful, we pride ourselves on making it easy for our customers to add their input and see their ideas implemented. If you ever need assistance in exploring even more of Famly's potential, we're here to help. Thanks for being a part of our community. Best, Pernille from Famly
Jacek K.
Education Management, 51-200 employees
Used daily for 2+ years
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Almost every week too many unnecessary changes are made to the layout of the software.Ignorance of customers.Years of waiting for software important updates without a positive response
Good question. I'm getting more and more fed up with this software every day.
Finance section, calculation, analysis, occupancy reports, finance reports.
We are deeply sorry to hear about your negative experience with our software. We apologize for any inconvenience caused by the issues you've mentioned, including the mistakes in invoice calculations and the layout changes that have disrupted your workflow. We understand that these problems have caused frustration and dissatisfaction, and we take full responsibility for them. We also appreciate your feedback regarding our response time to important software updates. Rest assured that we are continuously working to improve our software and customer support services to meet your needs and expectations. Thank you for your loyalty to Famly, and we hope to regain your trust in our product and services. Sincerely, Pernille from Famly
Lisa T.
1-10 employees
Used daily for 1-2 years
Review source
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My experincre with famly has been great customer serives is amazing all ways help and solve any issues.
I have used Family for over a year I have tried other apps but find famly the best.
Pricing. but customer services were amazing with helping me to find the best package that suited me, my setting and pocket.
Thank you for your fantastic review of Famly! We're thrilled to hear that you love using our platform. Your positive feedback is greatly appreciated. I'm sorry you experienced some trouble with the app glitching every now and then. I'm confident our support team will be able to fix that if you get in touch :) We are committed to providing a seamless experience and strengthening the bond between educators and families. Your support means the world to us, and we will continue to work hard to deliver an exceptional experience for all our users. All my best, Maria from Famly
Hannah D.
Primary/Secondary Education, 1-10 employees
Used daily for 1-2 years
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The team have been overwhelmingly supportive, helpful, solutions driven. They have also asked us for our input on possible changes, and how these would be implemented. As a whole team we are really pleased with Famly. As the leader I'm delighted - it does so much that we need, and it keeps getting better.
Famly was super easy to set up, and has been easy to adapt and change as we've gone along. The onboarding team were very helpful. As we've used it the main things I really value include - the invoices being simple, accurate, and easy to do; tracking children's progress is easy and has customisations that make it work for us; and the team find it easy to use - they have a variety of skills and competences as any team do but even the most techniphobic can sign in and out.
If I had to choose a niggle then - we run our nursery day quite differently, and I can't use the overview of bookings to see where we have spaces I can sell.
Thank you so much Hannah for the wonderful review. The team were so happy to hear what a difference Famly has made for you and your nursery :) We look forward to getting even better and providing even more value to you and your team in the future - Keri
Famly FAQs
Famly has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Famly?
Famly has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Famly support?
Famly supports the following languages:
German, English, Danish, Norwegian (Bokmal), Spanish
Q. Does Famly support mobile devices?
Famly supports the following devices:
Android, iPad, iPhone
Q. Does Famly offer an API?
Yes, Famly has an API available for use.
Q. What level of support does Famly offer?
Famly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
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