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Famly

4.7
(218)

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Famly: Forget ordinary child care software

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(7)

Famly Pricing, Features, Reviews and Alternatives

Famly FAQs

Q. What type of pricing plans does Famly offer?

Famly has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Famly?

Famly has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Famly support?

Famly supports the following languages:
Danish, English, German, Norwegian (Bokmal), Spanish

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Q. Does Famly support mobile devices?

Famly supports the following devices:
Android, iPad, iPhone

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Q. Does Famly offer an API?

Yes, Famly has an API available for use.

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Q. What level of support does Famly offer?

Famly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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Famly product overview

What is Famly?

Forget ordinary childcare software. From digital enrollment to automatic billing to instant message translation, Famly is the time-saving solution that goes the extra mile for your ECE business needs.

Key benefits of using Famly

The essentials features for your childcare center just got an upgrade. You can look forward to:

  • Optimized enrollment - Manage and maximize child enrollment, get digital waitlists and occupancy reports, and create customized registration forms to suit your center.

  • Effortless billing - Make parent payments completely automatic, and send hundreds of invoices with a single click.

  • Enriched parent collaboration - Send each other instant updates, post pictures on the news feed, and save hours by letting parents pre-fill everything in advance.

  • Smarter admin - Streamline daily tasks like headcounts, immunization records, accident & incident reports, attendance and more.

  • Efficient staffing - Manage and empower your team in minutes with staff scheduling and ratio requirements.

  • Inclusive language options - Bring your entire community closer. Tap to translate news feed and messages in 130+ languages. ¿Habla español? Use the entire app in Spanish.

  • Easy finances - From debt collection to revenue management, run your business and plan for the future with ease.

  • Lesson planning - Plan and share all your lessons - months in advance. Your team and parents will always be up to date.

  • Secure child & staff sign-in/out: Let parents and staff sign in and out using QR or pin code, or remotely when they're in range of the front doors. Right from inside the app.

    But we're more than just features. Collaboration lies at the heart of our platform:

  • From day one, you’ll get a dedicated account manager to support and guide you every step of the way. At no extra cost.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Documentation
    Live Online
    Webinars
    Videos

    Famly pricing information

    Value for money

    4.4

    /5

    218

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Famly features

    Functionality

    4.5

    /5

    218

    Total features

    37

    1 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Alerts/Notifications
    API
    Activity Tracking
    Attendance Tracking
    Billing & Invoicing
    Calendar Management

    Functionality contenders

    Famly users reviews

    Overall Rating

    4.7

    /5

    218

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    165

    42

    10

    1

    0

    Pros
    Famly have always been fantastic, the software is great, customer service are always able to help and really quickly.
    The app is so easy to use and such a great tool to share information with parents. Beautiful learning journeys for our children including videos that they will look back on.
    Overall we have had a great experience the past year, we hope for a long and positive relationship.
    Cons
    Only thing is that the push notification for an accident does not tell you what child it is about.
    Sometimes staff in the sleep room change and it can be hard calculating 7 different wake up times from the time each child has been marked to have fallen asleep.
    If a child hasn't started but register and you make a mistake on the room moves this can be hard to amend without seeking help. Can this be made the same as children who are registered.

    Overall rating contenders

    HK
    AvatarImg

    Harvey K.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent Managment software

    Reviewed 4 years ago

    Saves me time having all the information in one place.

    Pros

    Saves me so much time Everything all in one place such as invoices, learning journeys, reports, safeguarding info, forms, sleepcharts, accident and incident forms, register etc Customer service is great take on board any recommendations we have

    Cons

    Cost could be a bit better and would like to do staff rotas

    Vendor response

    Hi Harvey, thanks for your review! Great to hear how much time Famly is saving you and your team. Staff rotas have recently been released as an add-on within Famly. Feel free to reach out to our team by email (support@famly.co) or phone (+44 20 3514 4069) to discuss this. - Marcus

    CB
    AvatarImg

    Claire B.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fantastic forward thinking product

    Reviewed a year ago

    This has been invaluable in the early set up and ongoing daily role within our nursery. Not only do families love it, its easy for staff to use and the 'back end', is a wonderful management tool. Time saving, efficient and incredibly supportive with new ideas and training always at hand. Along with a wealth of researchers and theorists sharing their knowledge through the platform....worth every penny!

    Pros

    Ease of use, family and staff friendly, informative.

    Cons

    Nothing, I am incredibly satisfied with this product...nothing to worry about at all!

    Vendor response

    Thanks for your review! So good to hear what a difference Famly has made in your nursery - Marcus

    ST
    AvatarImg

    Sally T.

    Education Management, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    working with the Famly App

    Reviewed 3 years ago

    Less written paper work and easy to track childrens progress

    Pros

    We love the way you can see at a glance where individual children need more help or are excelling, I also like that I can read the observations before they are sent out and I am able to edit some of the staffs grammar.

    Cons

    We have some questions about how to make it work better for us but due to people working from home we haven't really had our questions answered adequately however we are happy with the overall use and our parents love it.

    Vendor response

    Hi Sally, thank you for your feedback. We're pleased to hear that you're happy with Famly overall. Sorry to hear you feel that your questions haven't been answered adequately, the fact we're working from home shouldn't impact that and you're more than welcome to write to us here: support@famly.co.uk and we can schedule a call to go over any questions you might have.

    BB
    AvatarImg

    Billie B.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very impressed

    Reviewed 3 years ago

    Very helpful :) Famly support over email are also very responsive and have solved many of our errors!

    Pros

    Easy to use - staff are all very happy with famly, much better than paper observations! Parent friendly - parents all love the system and being able to see their little ones and what they are up to.

    Cons

    Being able to edit one child in a group ob would be helpful.

    Vendor response

    Hi Billie, thanks for your review! Great to hear what an impact Famly has had and that our support is helpful! - Marcus :)

    GA
    AvatarImg

    Gary A.

    Education Management, 51-200 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Good, but could be better

    Reviewed 9 months ago

    So far the experience has been mainly positive from both staff and parents using the app. Could be a few more features and informative data streams that would make the app even better.

    Pros

    Invoicing and communications on the app are great, so messing around with the booking plans to suit our setting, which i'm sure could be added as a feature.Fast communication with parents, and very informative to provide information in real time.

    Cons

    Could be a few additional features for parents to get notifications when a temperature is registered as high, and a medication form is put on their account.Some features missing like staff rotas and attendance percentages that could be included in the price and help others understand more important information, and the assessments and observations could be shown better on the smaller tablet so staff can access all of the eyfs data on the screen.

    Vendor response

    Hi Gary, thanks for leaving your review! We're pleased to hear that overall your experience with Famly has been positive. We're always open to feedback and it's good that you have a few suggestions for improvements, please feel free to add these to our roadmap here: roadmap.famly.co - Marcus

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