Famly Pricing, Features, Reviews & Comparison of Alternatives

Famly

All-in-one management software for child care providers.

4.81/5 (72 reviews)

Famly overview

What is Famly?

Famly is an easy-to-use childcare management platform designed for childcare centers, daycares, preschools and nurseries. It simplifies administration, streamlines observations, and optimizes planning. You can manage children, employees and parents with features for occupancy control, invoicing, child development, attendance and check-in, finances, staff management, parent communication, reporting, and more.

Famly offers user-friendly child registration and attendance features including a seamless sign-in and sign-out app. Parents can enable both email and in-app notifications to alert them whenever their child gets dropped off and picked up. Staff members can easily access each child's schedule, and know which parent will be there for pick-up and when. Occupancy control features help manage and track capacity levels to aid budgeting and resource planning with visual reports.

There is reporting for finances, and the ability to send batch invoices with one click. Create custom plans for each child, and the invoices are automatically generated and ready to send. This also enables visual reports for revenue and debt, to help users manage their finances effortlessly.

Famly's child development features include instant observations, which automatically upload to each child's unique learning journey, and come together to form advanced cohort tracking. Teachers and practitioners can make notes in the moment, and save them as drafts to finish off when they have the time. Accessible from any device, at any time.

Internal management features include staff sign-in, attendance and availability with precise weekly and monthly work hour reports. The number of staff required is automatically calculated using the staff to child ratios and child attendance reports and can be viewed session by session throughout the day.

Users can manage holidays, sick leave and meeting registrations, as well as sync the childcare centre's calendar with each staff member’s individual calendar. Famly uses secure pin-code logins to ensure that each employee gains access only to the relevant functions based on their role.

The Famly platform also allows staff to share photos and videos in real time, letting parents take part in each child’s unique moments throughout the day. Users can store and access important documents in the cloud, as well as create a calendar of events with customized invitations and RSVP functionality. The messaging system allows parents and staff to share messages privately, publicly or to a select group of people, improving collaboration and communication throughout the organization.
famly.co

Pricing

Pricing options
Free
Subscription
Free trial
Value for money

Devices

Business size

S
M
L

Markets

United States, United Kingdom, Germany

Supported languages

English, German, Danish
Famly screenshot: Customisable newsfeed and parent communicationFamly screenshot: Child occupancy reportingFamly screenshot: Room overviewFamly screenshot: Child profileFamly screenshot: Revenue, debt and invoicingFamly screenshot: Early years activity libraryFamly screenshot: Centre overview

Famly user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.8
  4.8
Georgia C.

Great software - Easy and simple to use, really helped us centralise our information.

Used daily for 1-2 years
Reviewed 2019-10-22
Review Source: Capterra

Overall we have had a great experience the past year, we hope for a long and positive relationship.

Pros
The fresh layout and ease of use. Having everything in one place and the fact it is live and updated for everyone. The support is great, being able to use an online chat service to get any answers you need. Suggestions can be made and some are taken on board and implemented really quickly.

Cons
There are a few things we would like to change about the software that aren' t so easy for example the lists you can get are limited, the viewing is sometimes a bit awkward (not filling the page etc), it doesn't print very well. We'd also love to make it so if someone is trying tpo sign in and enter a pick up time later than their planned bookings, it throws up an error message.

Response from Famly


Hi Georgia, thank you for leaving a review for us. We love getting feedback from our customers and it's great to hear that you've had a great experience with Famly overall. I've passed on your comments to our Customer Success team regarding your suggestions for improvement and one of the team will be in touch soon. - Marcus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Harvey K.

Excellent Managment software

Used daily for 2+ years
Reviewed 2020-02-06
Review Source: Capterra

Saves me time having all the information in one place.

Pros
Saves me so much time Everything all in one place such as invoices, learning journeys, reports, safeguarding info, forms, sleepcharts, accident and incident forms, register etc Customer service is great take on board any recommendations we have

Cons
Cost could be a bit better and would like to do staff rotas

Response from Famly


Hi Harvey, thanks for your review! Great to hear how much time Famly is saving you and your team. Staff rotas have recently been released as an add-on within Famly. Feel free to reach out to our team by email (support@famly.co) or phone (+44 20 3514 4069) to discuss this. - Marcus

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Billie B.

Very impressed

Used daily for 2+ years
Reviewed 2021-02-22
Review Source: Capterra

Very helpful :) Famly support over email are also very responsive and have solved many of our errors!

Pros
Easy to use - staff are all very happy with famly, much better than paper observations! Parent friendly - parents all love the system and being able to see their little ones and what they are up to.

Cons
Being able to edit one child in a group ob would be helpful.

Response from Famly


Hi Billie, thanks for your review! Great to hear what an impact Famly has had and that our support is helpful! - Marcus :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sally T.

working with the Famly App

Used daily for 6-12 months
Reviewed 2021-02-03
Review Source: Capterra

Less written paper work and easy to track childrens progress

Pros
We love the way you can see at a glance where individual children need more help or are excelling, I also like that I can read the observations before they are sent out and I am able to edit some of the staffs grammar.

Cons
We have some questions about how to make it work better for us but due to people working from home we haven't really had our questions answered adequately however we are happy with the overall use and our parents love it.

Response from Famly


Hi Sally, thank you for your feedback. We're pleased to hear that you're happy with Famly overall. Sorry to hear you feel that your questions haven't been answered adequately, the fact we're working from home shouldn't impact that and you're more than welcome to write to us here: support@famly.co.uk and we can schedule a call to go over any questions you might have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Christopher B.

Best thing we have done

Used daily for 2+ years
Reviewed 2021-01-22
Review Source: Capterra

Famly has been one of the best things we have purchased for the nursery. We have been able to communicate immediately when needed with all of our families throughout lockdown (and before). We can update everyone with things that are happening in the nursery, or in specific rooms or privately with individual parents. Communication between the staff and managers has been great, uploading documents to read, adding events to a shared calendar. We can accurately set attendance plans for children so we can see months in advance about occupancy and because it changes in real time, we can see if we have spare places to sell day to day. We also use the Invoicing package, and although there were a few issues to start with, it is now running very smoothly and has saved so much time.

Pros
Immediate communication with families At a glance overview of the nursery Apps to plan ahead for occupancy Accident recording Invoicing All of it.

Cons
I honestly can not think of anything I like least - the Famly team are always trying to update and respond to the users requests.

Response from Famly


Hi Christopher, that's really great to hear, thank you for letting us know what an impact Famly has had in your Montessori Nursery! - Marcus :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Famly features

Activity Dashboard
Alerts/Notifications
Assessment Management
Attendance Tracking
Communication Management
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics

API (212 other apps)
Asynchronous Learning (167 other apps)
Blended Learning (189 other apps)
Certification & Licensing (165 other apps)
Content Management (176 other apps)
Course Authoring (168 other apps)
Course Management (175 other apps)
Reporting/Analytics (282 other apps)
Tests/Assessments (195 other apps)
Third Party Integrations (187 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Famly

Key features of Famly

  • Sick day & holiday reports
  • Share videos, photos & docs
  • Messaging between parents
  • Messages to specific groups
  • Calendar invitations & events
  • Encrypted data storage
  • Constant secure data backup
  • Revenue & debt overview
  • Send all invoices with one click
  • Manage settings, sessions, pricing, groups and availability
  • Advanced financial statistics
  • Ad-hoc session & add-on purchases
  • Revenue & payment projections
  • One calendar for all events
  • Individual calendar for children
  • Integrated nursery calendar
  • RSVP functionality with detailed overview and replies
  • Create unlimited events
  • Create single and recurring events
  • Staff sign-in & attendance
  • Holiday and sickness registration
  • Staff messaging and info sharing
  • Working hour reports
  • Staff calendar & events
  • Share photos & documents
  • Constant backup
  • Pin-code login
  • Sign-in app for iPad & Android
  • Child sickness & holiday reporting
  • Emergency evacuation list available from any device
  • Digital attendance reports
  • Advanced attendance statistics
  • Sign-in app for touchscreen
  • Easy occupancy overview
  • See daily or weekly occupancy
  • Occupancy forecast & planning
  • Occupancy in % or FTE
  • Manage the capacity of age groups and settings.
  • Organise available session slots
  • Calculate average occupancy
  • Free parent access
  • Shared child profile
  • Invoice reminders
  • Activity feed
  • Medical & diet lists
  • Contact lists
  • Parental permissions
  • Meal plans
  • Public funding support
  • Waiting lists & enquiries
  • Automatic room switching
  • Direct debit support
  • Voucher support
  • Photo & video observations
  • Learning journals
  • Baseline assessments
  • Cohort tracking
  • EYFS, EYFP & CoEL frameworks
  • Next steps
  • Review observations
  • Group observations
  • Parent observations
  • Daily registers
  • Custom lists
  • Accident reports
  • Instant search
  • 2 year checks
  • Staff qualification and check tracking
  • Group dashboards
  • Custom Statuses
View All Features

Benefits

User-friendly child registration helps avoids unnecessary paperwork and stores information for inspections and internal use.

Famly’s intuitive invoicing and reporting features simplify your finances and save you time.

Automated immunization reminders ensure you can keep up to date with the children in your care and what is required.

Parents are able to report sick days and holidays online, allowing the childcare centre to get a more accurate occupancy forecast.

Streamline staff planning by viewing the required staff in each room on a session by session basis.

Famly's modern communication platform with photo and video sharing keeps parents in the loop and ensures they don’t miss any special moments.

Speedy observations and automatic cohort tracking lets you stay on top of child development and present beautiful online learning journals to parents.