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RepairDesk vs RepairShopr Comparison (2026)

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RepairDesk

RepairShopr

Overview

RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses.

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

59.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

246

198

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.4

128

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. ”

Cathy B.

Owner

“Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers.”

Austin L.

Owner

“I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business.”

Cathy B.

Owner

Pros

“When it works it’s pretty good. If you are comfortable using all your own sms and email notiications you will probably be happy. ”

Burton R.

Owner

“Synchro has more integrations and features, some of which it would be nice to have, but we have an RMM already and don't want/need any of those features.”

Garrett T.

President

“Late fees adding automatically is fine, until post dates play a factor as it does out here in rural areas.”

Shawna A.

BUSINESS MANAGER

Cons

“There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying.”

Tiekel F.

Owner

“I have ran into some issues such as with the user interface and the SMS messaging system. ”

Dustin S.

Owner Operator

“I don't like that there are functions that won't work with an extra fee, such as RD phone number.”

Luis O.

Owner

Cons

“It has been a really frustrating experiance that ended up costing us $1000s to fix.”

Andrew G.

owner

“The continued failure of the program features and the inability of you to either fix the problem and/or find dependable 3rd party providers has pushed us to find a new service.”

Burton R.

Owner

“Our shops experience with repairshopr has left us angry and frustrated to the point of actively seeking a replacement POS management software entirely.”