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RepairShopr Pricing, Features, Reviews and Alternatives
RepairShopr FAQs
Q. Who are the typical users of RepairShopr?
Q. Does RepairShopr support mobile devices?
Q. What other apps does RepairShopr integrate with?
RepairShopr integrates with the following applications:
Authorize.Net, WooCommerce, PayPal, Dropbox Business, Worldpay, Formstack Forms, TeamViewer, Zapier, Square Payments, Microsoft Teams, N-central, Flowroute , ShipRush, Stripe, ShipStation, IT Glue, Domo, Slack, Microsoft 365, Google Calendar, Mailchimp, Twilio, Xero, Toggl Track
RepairShopr product overview
What is RepairShopr?
RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.
Typical customers
Platforms supported
Support options
Training options
Not sure about RepairShopr? Compare it with a popular alternative
Starting from
59.99
Per month
Flat Rate
Starting from
39
Per month
Flat Rate
RepairShopr pricing information
Value for money
4.4
/5
124
Starting from
59.99
Per month
Flat Rate
Pricing options
Value for money contenders
RepairShopr features
Functionality
4.4
/5
124
Total features
67
10 categories
Most valued features by users
Functionality contenders
RepairShopr users reviews
Overall Rating
4.5
/5
124
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.97/10
93
15
6
1
9
Ephantus N.
Overall rating contenders
Chad W.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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Outstanding. Support team rocks, software is solid and reliable. Constantly improving which i really like.
The software fulfils every need we have, invoicing, ticketing, parts management, interfacing with the customer in an organized fashion, reporting, the list goes on forever (im only scratching the surface). In the rare case we need further explanation of a feature or we require support the support team is second to none. Price is very fair for everything it does. Our company completely relies on this product.
We would like to see the open invoice reminder section be developed. When relying on it for invoicing so heavily, its key to ensure constant communication is occurring between customers with outstanding balance and company. Since it syncs perfectly with quickbooks we have used external programs to handle AR, but it creates a mess of things syncing in terms of data authority.
Garrett W.
Management Consulting, 1-10 employees
Used monthly for 2+ years
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If you're looking for something with basic inventory tracking, purchasing, and invoicing, RepairShopr is a great place to start. While there is a steep learning curve and the software has it's own quirks and specific ways of doing things (or not doing things), it's very inexpensive in comparison and is very robust. The free version is completely free with no strings attached!
The free version is pretty much fully functional for our needs. The automated invoices are very professional looking and automate emails when an order is completed (once clicking the proper button on the site). You can keep up with the quantity of goods and keep track with how many are bought and sold over various time periods. The ticketing system works great and it's easy to tell if customers are past due with payments as well. Repeat invoices from month-to-month can be automated which is a HUGE plus and seems to always work! Designed for the IT business, but can be used for anything!
I rated low in certain aspects because the system is very convoluted compared to other softwares in this space. It seems like it takes extra steps and multiple pages to get to "checkout." I have to keep a cheat sheet handy because there isn't a simple way to invoice a customer. It would be nice if all this can be done from one screen, but the user must go to a different webpage for each step. Something else that is aggravating is the way the invoice numbering works. It's automatic and I have yet to find a way to change it. Each invoice can be changed manually, but that takes extra steps as well. None of this may matter to you, and with my subscription being free, I can't complain much. However, if I were paying, this would be something causing me to look elsewhere.
Garrett T.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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It gets the job done for the most part. If we could easily transition to another product in our price range that is better supported, more often updated with new functionality and integrations, we would probably move.
It is cheap and easy. Support is OK, but email only. Sometimes you need to talk to a person.
Reporting is meh. No option for creating your own reports, so you are stuck with whatever they include. A few good integrations, but need lots more. It feels like they stopped development for RepairShopr when they released Synchro. Synchro has more integrations and features, some of which it would be nice to have, but we have an RMM already and don't want/need any of those features.
Lee J.
Computer Networking, 1-10 employees
Used daily for 6-12 months
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We are very pleased with your product as it has a lot of potential and many features that we feel will make our customers experience better. More importantly, we looked for a company who will be as aggressive with their software and adding features as we are with improving our process so we love the Friday updates that tell about the new features/functions of the software. Another thing we take...
Everything. It is easy to use and works proficiently.
The printing features could be a tiny bit faster but the support team has sent notices that they are working on this so I am confident this will not be an issue for long.
Charles T.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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I have been mostly doing break-fix & service for about 20 years And I been searching for similar system for a long time for documenting my work. We had been previously been doing our documentation on a spreadsheet, which was not very efficient. Repairshopr fits the bill totally, for tracking, estimates and complete control. With Repairshopr, it has really been able to automate this process of our business and produce professional results.
You can search on most any aspect of information regarding any previous work. The forms are very customizable. The import and export features of customer information. Customers can track their work orders and progress of repairs online. Love the SMS text and email features. Love the On-site appointment calendar. Repairshopr is constantly working on new features and improvements.
It's not free.... LOL
Common RepairShopr comparisons
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