App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

RepairShopr Logo

RepairShopr

4.5
(125)

Write a review

CRM software for managing repair shops and POS transactions

(0)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

RepairShopr Pricing, Features, Reviews and Alternatives

RepairShopr FAQs

Q. What type of pricing plans does RepairShopr offer?

RepairShopr has the following pricing plans:
Starting from: $59.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of RepairShopr?

RepairShopr has the following typical customers:
Freelancers, Mid Size Business, Public Administrations, Small Business


Q. What languages does RepairShopr support?

RepairShopr supports the following languages:
English


Q. Does RepairShopr support mobile devices?

RepairShopr supports the following devices:
Android, iPad, iPhone


Q. Does RepairShopr offer an API?

No, RepairShopr does not have an API available.


Q. What other apps does RepairShopr integrate with?

RepairShopr integrates with the following applications:
authorize.net, WooCommerce, PayPal, Dropbox Business, Worldpay, Formstack Forms, TeamViewer Remote, Zapier, Square Payments, Microsoft Teams, N-central, Flowroute , ShipRush, Stripe, ShipStation, IT Glue, Domo, Slack, Microsoft 365, Google Calendar, Mailchimp, Twilio, Xero, Toggl Track


Q. What level of support does RepairShopr offer?

RepairShopr offers the following support options:
Chat, FAQs/Forum, Phone Support

RepairShopr product overview

Price starts from

59.99

Per month

Flat Rate

What is RepairShopr?

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Phone Support

Training options

Webinars
Documentation
Live Online

Not sure about RepairShopr? Compare it with a popular alternative

Starting from

59.99

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

19

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

RepairShopr pricing information

Value for money

4.4

/5

125

Starting from

59.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RepairShopr features

Functionality

4.3

/5

125

Total features

59

10 categories

Most valued features by users

Inventory Management
Multi-Location
Point of Sale (POS)
Billing & Invoicing
Customer Database
Sales Reports
Discount Management
Customer History

RepairShopr users reviews

Overall Rating

4.5

/5

125

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

93

15

6

2

9

Pros
It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it.
I had a support technician tell me "She loves her Job" WOW. This is the leading edge place to be!!!! Thank you.
RepairShopr is best solutions for Computer users because, when computer don't work we need to repair that good solutions from RepairShopr.
Cons
While a huge portion of that is human error and employees not paying attention, perhaps a little more thought into the user interface would prevent this human error from occurring.
The customer support is poor with very long response times If you hit on an issue that is broken we often do not get a response at all.
Terrible service when requested for issue fix. Inventory system not to par.

Overall rating contenders

CW
AvatarImg

Chad W.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent all inclusive program backed by perfect support

Reviewed 5 years ago

Outstanding. Support team rocks, software is solid and reliable. Constantly improving which i really like.

Pros

The software fulfils every need we have, invoicing, ticketing, parts management, interfacing with the customer in an organized fashion, reporting, the list goes on forever (im only scratching the surface). In the rare case we need further explanation of a feature or we require support the support team is second to none. Price is very fair for everything it does. Our company completely relies on this product.

Cons

We would like to see the open invoice reminder section be developed. When relying on it for invoicing so heavily, its key to ensure constant communication is occurring between customers with outstanding balance and company. Since it syncs perfectly with quickbooks we have used external programs to handle AR, but it creates a mess of things syncing in terms of data authority.

GW
AvatarImg

Garrett W.

Management Consulting, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Decent software to allow tracking of goods/services with a pretty steep learning curve and certain quirks

Reviewed 6 years ago

If you're looking for something with basic inventory tracking, purchasing, and invoicing, RepairShopr is a great place to start. While there is a steep learning curve and the software has it's own quirks and specific ways of doing things (or not doing things), it's very inexpensive in comparison and is very robust. The free version is completely free with no strings attached!

Pros

The free version is pretty much fully functional for our needs. The automated invoices are very professional looking and automate emails when an order is completed (once clicking the proper button on the site). You can keep up with the quantity of goods and keep track with how many are bought and sold over various time periods. The ticketing system works great and it's easy to tell if customers are past due with payments as well. Repeat invoices from month-to-month can be automated which is a HUGE plus and seems to always work! Designed for the IT business, but can be used for anything!

Cons

I rated low in certain aspects because the system is very convoluted compared to other softwares in this space. It seems like it takes extra steps and multiple pages to get to "checkout." I have to keep a cheat sheet handy because there isn't a simple way to invoice a customer. It would be nice if all this can be done from one screen, but the user must go to a different webpage for each step. Something else that is aggravating is the way the invoice numbering works. It's automatic and I have yet to find a way to change it. Each invoice can be changed manually, but that takes extra steps as well. None of this may matter to you, and with my subscription being free, I can't complain much. However, if I were paying, this would be something causing me to look elsewhere.

GT
AvatarImg

Garrett T.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Ok product for the price.

Reviewed 2 years ago

It gets the job done for the most part. If we could easily transition to another product in our price range that is better supported, more often updated with new functionality and integrations, we would probably move.

Pros

It is cheap and easy. Support is OK, but email only. Sometimes you need to talk to a person.

Cons

Reporting is meh. No option for creating your own reports, so you are stuck with whatever they include. A few good integrations, but need lots more. It feels like they stopped development for RepairShopr when they released Synchro. Synchro has more integrations and features, some of which it would be nice to have, but we have an RMM already and don't want/need any of those features.

LJ
AvatarImg

Lee J.

Computer Networking, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

***The best product on the market, backed by the most aggressive and prompt support team***

Reviewed 8 years ago

We are very pleased with your product as it has a lot of potential and many features that we feel will make our customers experience better. More importantly, we looked for a company who will be as aggressive with their software and adding features as we are with improving our process so we love the Friday updates that tell about the new features/functions of the software. Another thing we take...

Pros

Everything. It is easy to use and works proficiently.

Cons

The printing features could be a tiny bit faster but the support team has sent notices that they are working on this so I am confident this will not be an issue for long.

CT
AvatarImg

Charles T.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product... "Fits the bill"

Reviewed 8 years ago

I have been mostly doing break-fix & service for about 20 years And I been searching for similar system for a long time for documenting my work. We had been previously been doing our documentation on a spreadsheet, which was not very efficient. Repairshopr fits the bill totally, for tracking, estimates and complete control. With Repairshopr, it has really been able to automate this process of our business and produce professional results.

Pros

You can search on most any aspect of information regarding any previous work. The forms are very customizable. The import and export features of customer information. Customers can track their work orders and progress of repairs online. Love the SMS text and email features. Love the On-site appointment calendar. Repairshopr is constantly working on new features and improvements.

Cons

It's not free.... LOL

Common RepairShopr comparisons

RepairShopr logo
Orderry logo
RepairShoprvsOrderry

Related categories