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RepairShopr

CRM software for managing repair shops and POS transactions

Last updated: October 2024

Table of Contents

RepairShopr - 2025 Pricing, Features, Reviews & Alternatives

What is RepairShopr?

RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.

RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.

Starting from

59.99

Per month

Alternatives with better value for money

RepairShopr's key features

Most critical features, based on insights from RepairShopr users:

Contact Management

2.7

(7)

Lead Management

3.0

(4)

Mobile Access

1.6

(5)

Knowledge Base Management

4.5

(2)

Repair Tickets

3.5

(2)

All RepairShopr features

Features rating:

4.3

(126)

Inventory Management

1.0

(1)

Invoice Creation

3.2

(5)

Interaction Tracking

3.7

(3)

Invoice History

2.7

(3)

Email Marketing

1.5

(2)

Scheduling

2.5

(4)

Payment Processing

1.8

(6)

Service History

3.5

(4)

CRM

3.0

(1)

Online Invoicing

2.0

(4)

Contact Database

3.0

(1)

Web-based Deployment

3.0

(1)

Billing & Invoicing

2.3

(4)

Barcode/Ticket Scanning

2.0

(1)

Work Order Management

2.5

(2)

Ordering Automation

1.0

(1)

Payment Collection in the Field

3.0

(1)

Point of Sale (POS)

3.0

(1)

Pricing Management

(0)

Quotes/Estimates

5.0

(1)

Referral Tracking

1.0

(1)

Barcode/Label Management

(0)

Repair Tracking

(0)

Retail POS

(0)

Returns Management

1.0

(1)

Routing

(0)

Sales Reports

4.0

(1)

Segmentation

1.0

(1)

Self Service Portal

(0)

Service Level Agreement (SLA) Management

(0)

Supplier Management

(0)

Technician Management

(0)

Wholesaler Management

(0)

Catalog Management

(0)

Commission Management

(0)

Contract/License Management

1.0

(1)

Customer Accounts

(0)

Customer Database

(0)

Customer History

(0)

Discount Management

1.0

(1)

Dispatch Management

1.0

(1)

Document Storage

3.0

(2)

eCommerce Management

1.0

(1)

Electronic Signature

1.0

(1)

Email Management

1.7

(3)

Intake Management

(0)

Internal Chat Integration

(0)

Job Management

(0)

Maintenance Scheduling

(0)

Marketing Automation

3.0

(1)

Mobile App

(0)

Multi-Channel Communication

(0)

Multi-Location

(0)

Multi-Store

(0)

Online Time Clock

1.0

(1)

RepairShopr alternatives

RepairShopr

4.4

(126)

Starting from

59.99

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.3

Kickserv

4.4

(389)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

NetSuite

4.2

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.6K)

visit website

Starting from

1922

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

RepairShopr pricing

Starting from

59.99

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

User opinions about RepairShopr price and value

Value for money rating:

4.4

Of 23 reviews that provide robust commentary on RepairShopr's price and value, 83% mention it in a positive light.

Most reviewers indicate that RepairShopr offers good value for money, with a reasonable price and a wide range of features. They appreciate the affordability and the extensive integrations with other tools like RMM, accounting software, and PBX. Users think the free version is beneficial for those with limited needs, though it has restrictions on the number of tickets. Some reviewers feel the software's marketr component justifies the monthly cost by generating return business. However, some users report that the mid-level pricing plan's invoice limit is a drawback, and a few find the software too expensive.

Check .

To see what individual users think of RepairShopr's cost and value, check out the review excerpts below.

The price is better than almost all of the rest, and it has integrations with RMM tools, accounting software, PBX, and a dozen or so more products.

Steve Putnam

Senior Cloud Solutions Specialist

The marketr component easily generates enough return business to cover the monthly cost.

Dave Recker

I also didn't like the invoice limit on the mid-level pricing.

Seby Bell

Owner

RepairShopr integrations (30)

Integrations rated by users

We looked through 126 user reviews, to identify which products are mentioned as RepairShopr integrations, and what is the users perception.

QuickBooks Desktop

Integration rating: 1.0 (1)

“Quickbooks is our main finacial software and RepairShopr was messing with MAJOR reports. Everytime i syned, i had to go in a fix things, took hours out of each day!”

Shawna Allan

BUSINESS MANAGER

RepairShopr support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

FAQs/Forum

Phone Support

Training options

Webinars

Documentation

Live Online

RepairShopr reviews

Overall rating

4.4

126

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.96/10

Rating distribution

Pros

I had a support technician tell me "She loves her Job" WOW. This is the leading edge place to be!!!! Thank you.

Gail C.

RepairShopr is best solutions for Computer users because, when computer don't work we need to repair that good solutions from RepairShopr.

Thileepan K.

Manager

Great support (I even spoke to their support team on the phone- what??) and in general a very enthusiastic crew. I hope that means that they are growing and successful- they deserve it.

Tyler P.

Owner

Cons

While a huge portion of that is human error and employees not paying attention, perhaps a little more thought into the user interface would prevent this human error from occurring.

Tanmay M.

Audio Engineer

The customer support is poor with very long response times If you hit on an issue that is broken we often do not get a response at all.

Timothy N.

Founder/CEO

Terrible service when requested for issue fix. Inventory system not to par.

Pedram N.

Read all reviews

RepairShopr FAQs

Q. What type of pricing plans does RepairShopr offer?

RepairShopr has the following pricing plans:
Starting from: $59.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of RepairShopr?

RepairShopr has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does RepairShopr support?

RepairShopr supports the following languages:
English

Q. Does RepairShopr support mobile devices?

RepairShopr supports the following devices:
Android, iPad, iPhone

Q. Does RepairShopr offer an API?

No, RepairShopr does not have an API available.

Q. What other apps does RepairShopr integrate with?

RepairShopr integrates with the following applications:
authorize.net, WooCommerce, PayPal, Dropbox Business, Worldpay for Enterprise, Formstack Forms, TeamViewer Remote, Zapier, Square Payments, Microsoft Teams, N-central, Flowroute , ShipRush, Stripe, ShipStation, IT Glue, Domo, Slack, Microsoft 365, Google Calendar, Mailchimp, Twilio, Xero, Toggl Track

Q. What level of support does RepairShopr offer?

RepairShopr offers the following support options:
Chat, FAQs/Forum, Phone Support